Thessal Posted December 7, 2016 Share Posted December 7, 2016 Hey everyone, The Harbinger is now back online. We will be investigating the cause of the issue and taking steps to avoid it in the future. If there is any further information I can provide, I will let you know! Thanks, Tait Wait, that's it? Take steps to avoid it in the future? What about all the items and levels and XP and cartel market purchases lost? Your response is not good enough. Your company needs to pay back the items and xp levels lost back to your players. I can't wait to hear your stupid comments during the live stream that don't address your upset customers. Link to comment Share on other sites More sharing options...
LadyHF Posted December 7, 2016 Share Posted December 7, 2016 (edited) great that the server is back but you dont know why it happened ? so unless you find it out it might as well happen tomorrow again ? and yea btw its still not fully fine, there is a que now Edited December 7, 2016 by LadyHF Link to comment Share on other sites More sharing options...
Radzkie Posted December 7, 2016 Share Posted December 7, 2016 (edited) Hahahaha lmfao Inb4 I log in to find my puple 230 OH missing. Got it last night before bed. Quality gaming here guys. This game never stops amusing me. Edited December 7, 2016 by Radzkie Link to comment Share on other sites More sharing options...
Sinapus Posted December 7, 2016 Share Posted December 7, 2016 Hey everyone, The Harbinger is now back online. We will be investigating the cause of the issue and taking steps to avoid it in the future. If there is any further information I can provide, I will let you know! Thanks, Tait Some more details on what happened, please? Not sure if you can restore anything lost except maybe cartel coins since those transactions might be recorded elsewhere but attempts might be helpful. Won't mollify the usual, but it would be nice. Otherwise, I think I'll avoid logging in for a day or so just in case this happens again or if you provide more information on what happened. Link to comment Share on other sites More sharing options...
Vember Posted December 7, 2016 Share Posted December 7, 2016 Hahahaha lmfao Inb4 I log in to find my 230 OH missing. Got it last night before bed. Quality gaming here guys. This game never stops amusing me. Might be karma. Link to comment Share on other sites More sharing options...
fyremanhfd Posted December 7, 2016 Share Posted December 7, 2016 Hey everyone, The Harbinger is now back online. We will be investigating the cause of the issue and taking steps to avoid it in the future. If there is any further information I can provide, I will let you know! Thanks, Tait You haven't even explained what the "issue" was yet... More information would be appreciated, as this cost many of us hours of playtime Link to comment Share on other sites More sharing options...
Radzkie Posted December 7, 2016 Share Posted December 7, 2016 Might be karma. yeah everyone on harb deserves to lose progress Link to comment Share on other sites More sharing options...
Vember Posted December 7, 2016 Share Posted December 7, 2016 (edited) yeah everyone on harb deserves to lose progress I didn't, from what I can tell. And I was just talking about you Edited December 7, 2016 by Vember Link to comment Share on other sites More sharing options...
ArkhaanPremiare Posted December 7, 2016 Share Posted December 7, 2016 I lost 10 mil. It's rare to see such blatant levels of incompetence from gaming companies these days. Never subscribing to this garbage again. Link to comment Share on other sites More sharing options...
Krazhez Posted December 7, 2016 Share Posted December 7, 2016 Wait, that's it? Take steps to avoid it in the future? What about all the items and levels and XP and cartel market purchases lost? Your response is not good enough. Your company needs to pay back the items and xp levels lost back to your players. I can't wait to hear your stupid comments during the live stream that don't address your upset customers. I don't think they can restore the levels. I think its been wiped. I don't know how it works, but that's always been my understanding. They can't take everyone's word for it. They should be able to restore ccs though by looking at player payments and the itemization of where their coins went, and should do this. However, they also really should do something in the form of compensation. Link to comment Share on other sites More sharing options...
fyremanhfd Posted December 7, 2016 Share Posted December 7, 2016 How about this for "further information that you can provide": what are you going to do for your players who just lost half a day's progress, the command XP levels, the crate contents including gear, etc.? What are you going to do to make this up to all the subscribers on Harbinger whose time was wasted because you rolled back your server and didn't have a backup of what had been happening since yesterday? I used to love this game so much, but I am just so sick to death of the apathy your public interface people show the people who keep you employed. More this. I'm still waiting on a reply for information regarding the content creator support system. The public face of your customer support needs a makeover Bioware Link to comment Share on other sites More sharing options...
Pandoras_Jar Posted December 7, 2016 Share Posted December 7, 2016 Hey everyone, The Harbinger is now back online. We will be investigating the cause of the issue and taking steps to avoid it in the future. If there is any further information I can provide, I will let you know! Thanks, Tait Any chance of getting some form of compensation as a way to apologise to players on the Harbinger who lost items, credits, CXP progress etc. over the last 12+ hours? Link to comment Share on other sites More sharing options...
Radzkie Posted December 7, 2016 Share Posted December 7, 2016 (edited) I didn't I just logged on. My OH is still there. Looks like I have good karama. I'd say I'm a nice and sweet person, so it makes sense. More on topic: I wasn't affected by the last rollback either. Strange. Edited December 7, 2016 by Radzkie Link to comment Share on other sites More sharing options...
xordevoreaux Posted December 7, 2016 Share Posted December 7, 2016 This makes POT5 look real good right about now. Link to comment Share on other sites More sharing options...
GGblazed Posted December 7, 2016 Share Posted December 7, 2016 You are over-reacting Or maybe I am under-reacting ? ya at first i thought i was over reacting but when i loggeg on and all my stuff i had worked hard on 3 toons yesterday for are gone whats the point?... this isnt the first time its happend and i am sure it will not be the last time.. credits i dont care about but my time is more important to me i am not gonna redo everything i spent hours on last night doing agin...so good luck to all of you for sticking around Link to comment Share on other sites More sharing options...
Vember Posted December 7, 2016 Share Posted December 7, 2016 I just logged on. My OH is still there. Looks like I have good karama. I'd say I'm a nice and sweet person, so it makes sense. More on topic: I wasn't effected by the last rollback either. Strange. So in other words you started complaining about something and bashing the quality of the game based on that before you even knew if it happened or not. Link to comment Share on other sites More sharing options...
xordevoreaux Posted December 7, 2016 Share Posted December 7, 2016 So in other words you started complaining about something and bashing the quality of the game based on that before you even knew if it happened or not. Wouldn't be the first post ever like that. Link to comment Share on other sites More sharing options...
Radzkie Posted December 7, 2016 Share Posted December 7, 2016 So in other words you started complaining about something and bashing the quality of the game based on that before you even knew if it happened or not. Nah brah Other people were affected by this. I actually care about them not just myself, so I chimed in. Link to comment Share on other sites More sharing options...
CaioAguiar Posted December 7, 2016 Share Posted December 7, 2016 Are they really gonna just move on like nothing meaningful happened and not talk about what we lost? HOLY ****, what a horrible support, BW you're just making a whole new level of WORTHLESS. Why do we even have you guys if you don't do **** for us? I seriously can't believe i PAY for this! LOL glad to see my decision to not renew my sub wasn't misjudged. Link to comment Share on other sites More sharing options...
Sith-Viscera Posted December 7, 2016 Share Posted December 7, 2016 ok BW ASAP my Millions back and while you are at it find the person that bought an item from me and return his 500k to him/her. do to the item was returned to me but i stay have his creds. P&TIA Link to comment Share on other sites More sharing options...
MetrotownSimon Posted December 7, 2016 Share Posted December 7, 2016 All those people who got rubbish from RNG are thanking their lucky stars for a second roll. Link to comment Share on other sites More sharing options...
junkyardjeff Posted December 7, 2016 Share Posted December 7, 2016 i don't know if its safe to even play will all my time spent be lost don't want to have random game play on top of all the other rng in the game now Link to comment Share on other sites More sharing options...
IshtarScorpio Posted December 7, 2016 Share Posted December 7, 2016 Plus a queue to get in. Perfect. Something tells me their "fix" of the long ques the other day caused the instability we are seeing now. Link to comment Share on other sites More sharing options...
TUXs Posted December 7, 2016 Share Posted December 7, 2016 i don't know if its safe to even play will all my time spent be lost don't want to have random game play on top of all the other rng in the game now Welcome to 5.0...where RNG server rollbacks are now a feature of the entire RNG based looting system!!! Link to comment Share on other sites More sharing options...
IshtarScorpio Posted December 7, 2016 Share Posted December 7, 2016 Wait, that's it? Take steps to avoid it in the future? What about all the items and levels and XP and cartel market purchases lost? Your response is not good enough. Your company needs to pay back the items and xp levels lost back to your players. I can't wait to hear your stupid comments during the live stream that don't address your upset customers. Something tells me this guy may be standing behind him telling him what to write. https://upload.wikimedia.org/wikipedia/en/3/34/The_Smoking_Man_(X-Files).jpg Link to comment Share on other sites More sharing options...
Recommended Posts