FrozenGoalie Posted December 17, 2014 Share Posted December 17, 2014 They can't update in BULK, but they can most likely update individual ones. If they could do it for bugged Planetary conquests I'm sure they can do it for individuals. That timestamp is the KEY for them to check the logs. I've always had pretty good luck with screen shot info and EXACT time stamp information in the ticket. I sent them the lines from my logs because I figured I might as well try, right? This is an awful policy, but we might as well try and see what we can do. I don't expect a response but who knows? Good luck everyone. Link to comment Share on other sites More sharing options...
Elfa Posted December 17, 2014 Share Posted December 17, 2014 (edited) Hey folks, Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't. As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well. We apologize for any inconvenience caused by this. -eric Just give the achievement to anyone who already has the Legacy titles involved, its not rocket science, enough laziness. I'm not going to go through all that crap again for the achievements, keep them. Here's yet another example of the loyal players who invest their time early getting the shaft, first training costs, now this crap. Edited December 17, 2014 by Elfa Link to comment Share on other sites More sharing options...
Rhesus_TOR Posted December 17, 2014 Share Posted December 17, 2014 You guys really need to figure out a way to fix mistakes that are not caused by the player. It's pretty ridiculous to put the brunt of the work on us when we had nothing to do with it. Agreed. I appreciate that they admit they screwed up, but then they place the blame and the consequences squarely on the players who chose to do the content. Link to comment Share on other sites More sharing options...
Tyious Posted December 17, 2014 Share Posted December 17, 2014 In the past you were able to grant not only the title but the achievements as well. One that comes to mind is the title and achievement from lost island and kaon under siege. Another is the minesweeper title from explosive conflict operations. I have screen shots of the data packets and the combat logs of killing the grophets. Which you have all the data. Why can't you give it to us. It's not like everyone did it. I bet it's like 5 % of the population. Link to comment Share on other sites More sharing options...
BobaFaceroll Posted December 17, 2014 Share Posted December 17, 2014 "We keep copying the same bugs back in to our new Achievements. Keep getting them over and over...eventually they'll stick. Or not, but that's your problem." Link to comment Share on other sites More sharing options...
Danylia Posted December 17, 2014 Share Posted December 17, 2014 Futhermore, the CZ-198 achievement was never granted by the game. This is a completely different problem, it's "wipe" of an already granted achievement (both Rishi and Nar Shaddaa Nightlife Event). Actually I think Rishi and Nightlife are different as well. The first likely didn't have some sort of "persistence flag" in place, so they reset each time you logged out. The second did have this flag ... but then, one day, something happened (database error is my wild guess) and the Achievements were lost. Which isn't all that important of course, but it makes me hopeful that they will address the Nightlife Achievements differently than the Rishi ones. Link to comment Share on other sites More sharing options...
Varium Posted December 17, 2014 Share Posted December 17, 2014 Anybody been able to get the nightlife achievements by contacting customer service? Link to comment Share on other sites More sharing options...
Pauly Posted December 17, 2014 Share Posted December 17, 2014 Eric, Bioware...this is just unacceptable. I don't even know what to write that hasn't already been said, but this is just a huge disappointment that I WASTED so much time doing the Nightlife and Rishii Datacron achievements. I pre-ordered the expansion and now I am being punished and penalized for it. What you are basically saying Eric, is that when you release anything for this game anymore, I should wait a month until you've fixed it so that I can be sure I can keep everything I earned and not waste my time. You say it yourself, Eric, "I need to EARN them again." So you admit, I earned them, and now you want me do it again, even though I gave you money and time earlier than others. You are punishing us for doing something we were supposed to do. The money I spend on this game doesn't even bother me much as I feel it has been worth it, but after your response today that my time is not valuable and that I should just earn them again is dismissive and has really tried my patience. It just makes me not want to play anymore; the grind is now unrewarding. What's the point of doing anything if someday your patch will just erase another nine or ten achievements. If I can't trust Bioware to keep my account information saved properly, why should I continue paying you or continue putting in time? Then the fact that you recognize and admit the problem and choose to not even fix it is just alarming from a consumer standpoint: do you even care about us, or even more, your product? I am beginning to think not...except for the Cartel Market. My recommendation: Everyone who pre-ordered Shadow Of Revan early gets the datacrons and related Rishii achievements. They paid, many did it, it's been hopelessly bugged, just admit you messed up on it and give your pre-orders (which you can easily track) the achievement whether they got them or not. I don't care if the people who paid for the expansion get it even though they did not actually do the leg work, the important thing here is that those of us who did it don't have to do it again, while still possibly bugged. Same with the Nightlife Achievements, give them to everyone, hidden or not. You failed to deliver a completed working product, admit that and give it to everyone, making it a non-issue. You lose no revenue doing both of these solutions, but you WILL lose revenue from un-subs over this or from people choosing not to buy that next expansion or CM pass because, well, why pay to beta test? That's something with teeth you can bring to the managers and directors. And I expect further responses from Bioware concerning this issue, it is not dead; this is make-or-break for me, and your response today was just cold and heartless. Link to comment Share on other sites More sharing options...
TheRampage Posted December 17, 2014 Share Posted December 17, 2014 Hey folks, Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't. As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well. We apologize for any inconvenience caused by this. -eric No. Just no. Unacceptable. I did not spent couple of million of credits and a lot of time so you could tell me "you will do it again". Pretty sure all of us have multiple items from this event, speeders, gear, weapons, everything. It should be easy for you to track who has it. You just don't want to. Link to comment Share on other sites More sharing options...
FrozenGoalie Posted December 17, 2014 Share Posted December 17, 2014 My recommendation: Everyone who pre-ordered Shadow Of Revan early gets the datacrons and related Rishii achievements. They paid, many did it, it's been hopelessly bugged, just admit you messed up on it and give your pre-orders (which you can easily track) the achievement whether they got them or not. I don't care if the people who paid for the expansion get it even though they did not actually do the leg work, the important thing here is that those of us who did it don't have to do it again, while still possibly bugged. Same with the Nightlife Achievements, give them to everyone, hidden or not. You failed to deliver a completed working product, admit that and give it to everyone, making it a non-issue. No. I think this is an awful idea. I earned these achievements. My boyfriend, for example, did not. He shouldn't get credit for them messing up. However, I earned them and I should get them. To properly use your idea, it wouldn't just be pre-orders, it'd be everyone who had the expansion before Tuesday's patch, because they could have done the achievements, too. That is a LOT of people who did nothing and should not get these achievements or titles. Same goes for the nightlife event; if someone paid millions to get a slot machine to blow up, they should get that achievement. I did not get it, so as much as I want that title, it shouldn't be handed to me. On a related note, I'm terrified to change my legacy title because I'm afraid I might lose it since I no longer have the achievement. Link to comment Share on other sites More sharing options...
ArcadioBuenida Posted December 17, 2014 Share Posted December 17, 2014 Remove the RNG from the grophets. Just let them respawn 100% of the time, every 30 seconds so we can get the cheevos again. I get that you guys put a lot of thought into this datacron chain, but sometimes you've gotta kill your darlings. And just delete the Nightlife cheevos altogether, and never bring them back. What I really want is my green 100% back, however that gets accomplished. Link to comment Share on other sites More sharing options...
judgeender Posted December 17, 2014 Share Posted December 17, 2014 Hey folks, Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't. As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well. We apologize for any inconvenience caused by this. -eric I really hope that you reconsider with respect to the Nar Shadda Nightlife event. I spent a significant amount of time (and credits) getting all of the achievements, including the hidden achievement during this limited time event. Then one day they all simply disappeared. I put in a ticket and have been patiently waiting for this to be fixed. I have no desire to spend (i.e. waste) more time and credits redoing something that I already did and had achieved. You should have server logs that show when achievements were earned and therefore can verify it. Link to comment Share on other sites More sharing options...
AelixVII Posted December 17, 2014 Share Posted December 17, 2014 (edited) What do I do about this one then? http://s1.postimg.org/yz22qh9zz/rancor.jpg Will the Casino event even come back? I had all of those done... We'll earn them again but the next patch could break a load more. The issue above was for ach's granted back in August. There's a huge flaw in your ach code since it's keeps retroactively breaking them but they can't be retroactively fixed Edited December 17, 2014 by AelixVII Link to comment Share on other sites More sharing options...
Altaress Posted December 17, 2014 Share Posted December 17, 2014 (edited) Hey folks, Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't. As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well. We apologize for any inconvenience caused by this. -eric BW you f@$ked this up, who gives **** about your stupid policy! You messed up? You fix it! Simple as that! even if you have to grant every1 the achievements regardless if they had them or not - it's your consequences for not having a reliable system to track who has/had which achievements, it's your f@$king problem! Edited December 18, 2014 by Altaress Link to comment Share on other sites More sharing options...
RandyL Posted December 17, 2014 Share Posted December 17, 2014 (edited) No. I think this is an awful idea. I earned these achievements. My boyfriend, for example, did not. He shouldn't get credit for them messing up. However, I earned them and I should get them. to So to clarify your position, you would rather re-grind the achievements than have them granted to everyone before a certain date. Bearing in mind, BW gives no guarantees that you would retain these achievements a second time and that there's, let's arbitrarily say, a 30% chance a future patch wipes them out again. Do I understand your position correctly? Edited December 17, 2014 by RandyL Link to comment Share on other sites More sharing options...
RandyL Posted December 17, 2014 Share Posted December 17, 2014 Count me as voting for either granting the achievements to everyone from a certain date or eliminating bugged achievements from the game. I think I'd rather they be granted to everyone. Sure, I put a lot of time into them, but I'm not going to keep doing them over and over for BW to just say "Oopsie, we lost them again. Do that flashpoint another 100x. Click that slot machine another 50,000 times." Yea, that's not gonna happen. Here's the problem with how BW views this issue. They know that achievement grinders and those that really care about this issue make up a tiny sliver of the player base. They know that an even smaller portion of that sliver reads and posts on the forums regarding this issue. Basically we're discounted as a fringe group that's worth the cost of pissing off. Yes, they COULD fix the issue, but what they are saying is it's not worth the money for them to do so. If they actually lose us, meh...there's 98% of the playerbase that doesn't really give a crap. We can't change that demographic problem. But what you can do is to make your voice heard, even if it's just to say a simple one or two line statement here in agreement with someone else. And if you have an achievement loving friend, tell them to post here as well. Have you voice counted. They are reading this. Make them care about the issue enough to do the right thing. Be polite but firm. Link to comment Share on other sites More sharing options...
BruteZeroSixteen Posted December 17, 2014 Share Posted December 17, 2014 Hey folks, Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't. As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well. We apologize for any inconvenience caused by this. -eric Now I don't normally post on the forums but this topic and in particular this response has really rustled my jimmies. I can understand why you have a poilcy in place fo these circumstances however in the case of the missing Risihi achievements players can provide hard evidence that they have in fact previously unlocked these achievements since the legacy titles tied to most of these achievements stay unlocked so explain how a player would have the title without first unlocking the achievements previously. For example I have "The Wolf of Rishi" legacy title which is granted upon kill all three special grophets however like everyonne else my achievements reset but I still have the title unlocked to prove that I should have the following achievements: The Last Straugh Where’s Wudd A Breck House Three Not So Little Grophets So I can understand why you have a policy like this in place to stop dishonest players gaining achievements which they never actually earned however these circumstances the players can provide in game evidence that they did in fact unlock these achievements. So either re-grant these achievements to players who care enough to write up a ticket and provide the evidence or change your policy and let it be widely kown before player delve in to fresh content like this again. Link to comment Share on other sites More sharing options...
Augustus Posted December 17, 2014 Share Posted December 17, 2014 Thing is, with this policy and attitude of theirs, you can effectively stop doing any achievement hunting, because anything can happen (and as we know in regard to this game, what can happen WILL happen) that will erase or remove previously completed achievements, and at any time or what's even better, repeatedly. So in worst case, you can waste your time on the same thing over and over again, and the sooner you give it up, the better off you, the player will be. One problem is, if those dedicated achievement hunters would give it up, than they can easily lose their interest in this game completely. Another problem is, those dedicated achievement hunters tend to be completionists, who collect great many other things in this game, may it be pets, mounts, pvp/pve gear, cartel market stuff / collections. Regarding how us, achievement hunters may lack any influence within the community and in the eyes of the developers, I can say that, from my example, that by my dedication to also collect all cartel market stuff, and achieve and maintain 100% CM pack collection unlocks since its launch, my account alone brought in more revenue to EA/Bioware than 100+ subscription (only) paying players from the game's launch, or a couple thousand f2p players, who occassionally spend on sy small (a pet, mount, or just to get preferred) in the cartel market... it's not just our numbers that count (or don't) but our dedication and income generation to the game. Link to comment Share on other sites More sharing options...
KrukPL Posted December 18, 2014 Share Posted December 18, 2014 The probles is that this achivments are still bugged. I used the bottle which should grant me Smell of the Sea achivment and nothing happend. I will not even try to find and kill grophest untill this achivments will be fixed permamently Link to comment Share on other sites More sharing options...
Vilda Posted December 18, 2014 Share Posted December 18, 2014 (edited) Eric what are your plans for codex entries that the datacrons should give? Log is stuck at 69/70 but Datacrons pop numbered entries 89-92 but nothing else shows. Edited December 18, 2014 by Vilda Link to comment Share on other sites More sharing options...
Kufuffelupagus Posted December 18, 2014 Share Posted December 18, 2014 Hey folks, Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't. As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well. We apologize for any inconvenience caused by this. -eric What about my Nar Shaddaa Nightlife event achievements? Are you going to fix those up? 'Cause I can't earn them back right now and I'm not sure I really want to play a Kingpin Bounty machine 100 more times if it ever comes back. Link to comment Share on other sites More sharing options...
RandyL Posted December 18, 2014 Share Posted December 18, 2014 (edited) Regarding how us, achievement hunters may lack any influence within the community and in the eyes of the developers, I can say that, from my example, that by my dedication to also collect all cartel market stuff, and achieve and maintain 100% CM pack collection unlocks since its launch, my account alone brought in more revenue to EA/Bioware than 100+ subscription (only) paying players from the game's launch, or a couple thousand f2p players, who occassionally spend on sy small (a pet, mount, or just to get preferred) in the cartel market... it's not just our numbers that count (or don't) but our dedication and income generation to the game. I agree that this is probably a larger factor than BW is considering. It's easy to dismiss achievement hunters with the wave of the hand, but this is precisely the type of player that is probably making up a good chunk of the revenue stream of the cartel market. I'm sure you guys can see what we spend on the cartel market. Go ahead and pull up the achievement scores for the top 10 spenders. My guess is the result will be enlightening. What I can tell you is that I play mainly for achievements right now. When they stop working, and they have, and you stop fixing them retroactively is probably the main reason you won't find me around in another year. I don't spend the thousands that some people do, but I've definitely put a few hundred in. That's a lot of money for the digital silliness you guys dismiss with curt responses. It is your livelihoods after all and EA sure isn't gonna do you any favors with your careers when the revenue dries up. Moral of the story is, don't bite the hand that feeds you. Edited December 18, 2014 by RandyL Link to comment Share on other sites More sharing options...
mbfhl Posted December 18, 2014 Share Posted December 18, 2014 The probles is that this achivments are still bugged. I used the bottle which should grant me Smell of the Sea achivment and nothing happend. I will not even try to find and kill grophest untill this achivments will be fixed permamently They're not bugged. If you already have the codex for it on that character you cannot get the achievement. It's tied to the codex, not the clicking. Link to comment Share on other sites More sharing options...
ped_i Posted December 18, 2014 Share Posted December 18, 2014 The end part of the +10 datacron on rishi is bugged, in the guides it says the Anchored rock is clickable but i can't click it. the whole thing is messed up Link to comment Share on other sites More sharing options...
fonmahamin Posted December 18, 2014 Share Posted December 18, 2014 So I foolishly decided to give this another crack (3rd time) the patch notes said all was fixed. I thought I was off to a good start, the achievements for killing the 3 mobs were granted. Then came the pheromones...... buff was granted but not the title or the achievement. had a feeling something like this would happen so I actually wasted enough time to got two of each neural data things. bug report logged but doubt anything will happen (as evident by the comments in this thread so far) seriously when is this going to be fixed properly? also has anyone seen the blue beam to the datacron reset? almost every time I log in I drop by to see if it is still on for several instances and its always on. how long is the reset if any for it? Link to comment Share on other sites More sharing options...
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