Early Access 'Waves' - Updating Here

[Vereik]

I bet the guys at Blizzard are LOL'ing all over this. (I know, who cares)

 

Originally Posted by Frostpyro

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.)

 

Does anyone actually remember how horrible server stability was in WoW's first year? servers were spotty for weeks after launch and days after updates. I think I got a whole month of free play time just because of the severs being down so often.

[nolanders]

they shut there phose down ROFL. talk about cowards lol

 

Start calling the EA / BW corporate lines?

[Droidster]

Holy crap!

 

I had thread subscriptions on.

 

STOP THE MADNESS.

 

TOO...MUCH...EMAIL!!!

 

This made me lol hard!

[BGeorges]

Is there an episode of South Park about this thread and Early Game Access yet?

[Nex_Seraphim]

Subsribe to the thread and burn up the email servers... LAWLZ.

[Xenofex]

You can end with the pleasantries Bioware, I'm here to put you back on schedule for EGA.

The Emperor is most displeased with your lack of progress.

 

Bioware: Surely you must understand we need more time.

 

Then perhaps you can tell the Emperor himself when he arrives

 

Bioware: The Emperor is coming here?!

 

Yes

 

Bioware: We shall double our efforts!

 

I hope so Bioware for your sake, the Emperor is not as forgiving as I am!

 

 

So much win in that post

[jsmc]

Time to fill more page:D

 

PS Relax brother:)

 

lol. Thx for quoting my quote of his quote.

[lllbarcodelll]

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

[Bramblerose]

"Get thee to a nunn'ry, why woulds't thou be a breeder of

sinners?"

 

William Shakespeare, Hamlet

[DESSNIIPER]

Once more unto the breach, dear friends, once more;

Or close the wall up with our English dead.

[Trannydan]

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

[Yaretzi]

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

 

I truly hope you improve, because this is a very very poor way to start out.

 

 

 

 

 

Best way to put it yet. I hope they really do read this post. Maybe give them some insight.

Edited December 13, 2011 by Yaretzi

[el_pinko_grande]

I saw a mudcrab the other day. Disgusting creature. It told me it pre-ordered SWTOR in September and got into EGA in the third wave.

[zqsd]

While i can understand the benefit of small waves instead of a massive rush from all the playerbase to the servers, there still is a major problem with the way early access is managed; judging about the number of posts here, we can see only a small amount of players got their access today, so it means it will take a very long time, probably many days, for everyone to get in.

 

 

Imo it should not take more than, at maximum, 48 hours to give access to everyone who pre-ordered the game and it's still a lot, considering some people want to play and level together and they can't because some get early access and others don't.

 

When everyone will finally get their access, they will be a huge level difference between early and late so people just can't play together.

 

It's a real problem.

[makaveliin]

If trolling: Good job sir!

 

If not: Don't do things that can get you put in jail maybe?

 

just pointing out the fact swtor release is more anticipation than getting released from the pen (not jail).

 

this game will definately help me stay out of trouble. like when wow came out is the longest i was not locked up.

[Moudan]

Thank you for ordering from Origin Store on July 22, 2011. The following email is a summary of your order. Please use this as your proof of purchase. If you paid by credit card, please look for EA * Origin.com on your credit card billing statement.

YOUR ORDER AND BILLING INFORMATION

 

Order Number: 98*****400

Order Date: July 22, 2011

 

 

Why am i not in? My friends and I all bought at the same time.. and 1/2 of us are in and the other 1/2 are waiting. 6 people pre ordered.. and none of us can play because we can't play together... this makes no sense. If you ACTUALLY went in order...

 

did you register your code? I guess not.

[_Flin_]

Y'all whiners cant read.

 

7 days early access instead of "up to 5" is for all the people ordering in first week. 6 days will be for people ordering in the first month. 5 days for month 2-3. 4 days for the rest.

 

What do you want? Lagfest, login-queues and not being able to reach a quest giver because you cant see him or click him?

 

WAAAAAAA.

 

Cookie?

[Spamfish]

I think we should get

 

a twiiter hash tag trending

 

#maythefarcebewithyou

[Windspeaks]

Wonder if i can make money selling tshirts to pay for game access...

 

I Survived the SWTOR thread!

[Tieaces]

Originally Posted by kinegos

this isn't a troll, and isn't exactly qq although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that i've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other mmo games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, i just wasn't lucky enough to get a key) and was only online during the big thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, ea/bw - what exactly are you afraid of?

 

The only way this should have been done is to have given all pre-orders (perhaps separated only by level of game purchased - i.e. Ce customers get 7 days, se get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an mmo franchise.

 

At any rate, i love this game. I love bw. But i truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.!

[lordbuddah]

All i have to say is i had been very much looking forward to the foretold early access play today that i made sure to "PAY" a pre-order for. Are you kidding me though? only let certain people in? Do you realize your already losing paying customers? They will just go back to wow or rift or whatever game they play, because we all know they can launch a game compentently. Also you want to keep the customers happy right now becuase you better remember diablo 3 is coming soon and while your gonna lose many customers to it anyways, acts like this will only cause you to lose more if not most. People want to sign on at the same time and level with their friends. Thats the best part of an mmorpg. If you dont let them do that, why would they continue to pay for your product. Epic fail. My advise is to reconsider this and allow everyone else with early access to log in tomorrow if you want this supposed " wow topper" to have any success what so ever.

[Anticasper]

Thank you for the information that was that was needed =)

 

Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

[Jenslyn]

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

 

Although I don't agree with the conclusion (that the start is all that poor), and that we are all somehow now entitled to get in on the first day, the argumentation is sound. If the servers work as things are now, let people in :-)

[Seganski]

THIS SAYS IT ALL!! COPY AND PASTE SO THEY GET THE MESSAGE!

 

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

[Hoibbes]

THIS SAYS IT ALL!! COPY AND PASTE SO THEY GET THE MESSAGE!

 

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

Edited December 13, 2011 by Hoibbes