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Early Access 'Waves' - Updating Here


StephenReid

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Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

Just in case the wall spammers missed the comment.

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THIS SAYS IT ALL!! COPY AND PASTE SO THEY GET THE MESSAGE!

 

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

 

 

 

 

LET ALL THE IDIOTS BURN IN HELL

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Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

COPY AND PASTE!

 

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

 

Its really bad to see Pro waiters in such angry states, but i think this is needed to open the eyes of Bioware

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hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our early game access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for early game access and launch.

 

First, early game access and launch is not supposed to be a stress test. In our previous beta testing weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large mmo launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards december 20th). So far, all that has been successful for us on day one.

 

The second thing to realize is scale. we invited more people to play star wars: The old republic today than many other mmo launches manage in their entire head-start process. As i mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most mmos capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than july getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on thursday - at which point we'll be into the original 'five days of early game access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for mmo failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for star wars: The old republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

this !!

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Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

Seems legit :p

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I dont understand the point of waving around that your beta weekend was close to a MILLION all let in in one day. They said it was staggered but as someone who was scheduled for Saturday I just loaded it up on Friday and off it went. You boast your servers can hold 80-100k players each. Then why have only about 180k TOTAL players been let in? Thats between 2-3 servers from your claims.

 

7 days of EA... Roughly 3 Million players... 3,000,000/7= 428571 players a day should be let in... at this rate it is going to take 16.6 days to let everyone in. SOL to anyone who ordered recently we'll see ya in 2012!

 

SR said yesterday that "Most but not all" would be let in today. Less than 10% has been, numbers derp?

 

We EXPECT some issues, we EXPECT some crashes. 4/5 waves a day is just sad. BW could have atleast put up some sort of speculative chart towards the more dismal end of when we could play. Then players would be happy when they got in instead of wasting their day with thoughts that people up to october (speculation) would be in by now.

 

Even if it was half and half it wouldnt be that bad. But as it stands a very select few will now dictate the markets and be drastically more leveled by the time people who ordered around mid way since it will take multiple DAYS at this rate.

 

Im not raging because I ordered in November, i entered my code early august but this seems like poor strategy and planning as I have wasted a day thinking a week and a half wouldnt separate me from the back by that much.

 

The preorder numbers have shown that 8/2-9/14 had over twice as many orders as 7/21-8/1 So the worst isnt over.

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Claiming "lots of people" would get in today.

Sending 5 waves..oh wait but one was a bonus! :eek:

Stopping said waves at 1:30pm

Not even getting all of the July pre-orders in on the first day

Giving the sliver of players you let on today a huge level advantage

 

Stay classy, BW

 

/Ironfist clap

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All depends on who you know. I pre-ordered a couple of days ago, and will be in game testing it when my friend takes a break. I'm still kicking myself for not pre-ordering earlier, but when I noticed it say up to 5 days early and then the next day it said up to 7 days early, I assumed I had a better chance.

 

For those of you whining and complaining and ignoring the fact that they want to make sure the servers can handle it all. (While making one of the largest game launch QQ forums in history. Possibly testing one of their server capacities on its own.) You are just making it worse. You are ridiculous, if you took the day off of WORK or are saying it affects your family, you need to get some help honestly. It's just a game, look up the word priorities.

 

As for me, even if I don't get to play tonight I will still continue to live my life. It's not BioWare's fault you failed to have a life outside of their game. (which isn't even released yet.) :p

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Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

 

If we dont restart invites Kinegos will do an hero.

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I do not understand why you all are whining! Its up to 7days ... I repeat UP TO 7 days pre-launch. I don't get it? BW could just as easly of just waited until the 20th to launch but they didn't. Better yet they went from 5 days to 7 days!!! stop whining and let them just do what they have to do to get all of us in!

I have been patiently waiting and will continue till its m turn for the invite. I appreciate the fact that I may be able to play the game I have been waiting for for years. people need to calm down and appreciate the fact that the game is here and we will all get to play it!!!

 

Let the force guide you! and may the darkside engulf you!!! it will be here soon enough!!!!

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nice right on the swtor homepage it states:

 

 

Early access has begun and players who preordered can now logon and play.

 

Lie much Bioware?

 

you guys really have to work on your language skills

 

Would be funny as hell to see:

 

"Early access has begun and we've allowed 10% of the players that pre-ordered into the game. Going home for lunch now. Be back tomorrow sometime to let some more people in."

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originally posted by nightrogen

ega drinking game:

 

1 shot of hard liquor:

- when someone begs bw/ea to let them in

- someone complains that bw/ea is a horrible company

 

2 shots:

 

- someone writes a pointless letter to said corporation

- someone posts a futile hope that there may be more waves today

 

3 shots:

- someone cancels preorder

 

5 shots: Someone ends existence over this

 

 

 

 

you will be drunk in secconds i dont think you would have enough liquor ... Lol

 

hahaha

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