Lucinia Posted December 15, 2011 Share Posted December 15, 2011 Thank you so much for listening! Link to comment Share on other sites More sharing options...
Mekrath Posted December 15, 2011 Share Posted December 15, 2011 Mighty nice of you guys. I don't understand why more people didn't just do the digital copy....that's what I did. I know a lot of people wanted the collectors edition but all those little things are not really important to me so I opted for the digital download. I just hope I can get to play at least by tomorrow (I was last minute on the pre-order). It's 3:05 EST, are they done with all the waves today? I ordered a boxed copy because for the same price, I wanted to have the DVD to make future installs quicker. I don't understand why this bothers people. Link to comment Share on other sites More sharing options...
WatchTheGrass Posted December 15, 2011 Share Posted December 15, 2011 I love you I second this. Link to comment Share on other sites More sharing options...
IainUK Posted December 15, 2011 Share Posted December 15, 2011 Amazing response from Bioware on this brilliant decision to listen to the customer / fan basis. Nice work guys Link to comment Share on other sites More sharing options...
Mlande Posted December 15, 2011 Share Posted December 15, 2011 Callllllledddd this yesterday in a thread. Might I be a genius? I think so. Link to comment Share on other sites More sharing options...
CorranTyev Posted December 15, 2011 Share Posted December 15, 2011 We did it! Thank you Bioware!! Link to comment Share on other sites More sharing options...
LaucianNailor Posted December 15, 2011 Share Posted December 15, 2011 So let me get this correct, unless I've misinterpreted your post: Anyone whose already added a code, you are paying from the 20th Anyone who'll actually get their code or physical box....err forget where you've put it for a couple of days and we'll let you have an extra 2 days free. Makes completely no sense whatsoever. Why not do the common sense thing and have all subscriptions commence 30 days following the end of the 2 day grace period and that will encourage everyone to simple enter their code as soon as received and ensure all are being treated equally. Link to comment Share on other sites More sharing options...
DracoForce Posted December 15, 2011 Share Posted December 15, 2011 This is why you guys are better than Blizzard. You appreciate your customers and take care of those loyal to you. This reminds me why i continue to by Bioware Games. Link to comment Share on other sites More sharing options...
Estelindis Posted December 15, 2011 Share Posted December 15, 2011 Many thanks, o good doctors of Bioware! Link to comment Share on other sites More sharing options...
evilyoshimitsu Posted December 15, 2011 Share Posted December 15, 2011 Thank you so very much for the consideration! Link to comment Share on other sites More sharing options...
Mekrath Posted December 15, 2011 Share Posted December 15, 2011 So let me get this correct, unless I've misinterpreted your post: Anyone whose already added a code, you are paying from the 20th Anyone who'll actually get their code or physical box....err forget where you've put it for a couple of days and we'll let you have an extra 2 days free. Makes completely no sense whatsoever. Why not do the common sense thing and have all subscriptions commence 30 days following the end of the 2 day grace period and that will encourage everyone to simple enter their code as soon as received and ensure all are being treated equally. I guess you could wait till the 22nd at 11:58 to enter your code if you REALLY want to stick t to Bioware to the tune of roughly a dollar. *shrug* Me, I'll enter mine tomorrow when I get my box so I don't have to think about it again. Link to comment Share on other sites More sharing options...
Tmanarl Posted December 15, 2011 Share Posted December 15, 2011 What do ya know? 1,000's of posts really DO make a difference!! Link to comment Share on other sites More sharing options...
Junaio Posted December 15, 2011 Share Posted December 15, 2011 I don't know this really matter. If the queue times stay as they are (or get worse) no amount of grace time will be worth a dime. You put a new EU EN PVE realm online just an hour ago and its already listed as FULL. Put 3-5 new EU EN PVE realms online right now so people can actually play during early access. Link to comment Share on other sites More sharing options...
Tedstery Posted December 15, 2011 Share Posted December 15, 2011 Good to know Bioware listens to its players Link to comment Share on other sites More sharing options...
Toat Posted December 15, 2011 Share Posted December 15, 2011 hello everyone, while we've worked closely with our retailers in the launch territories to ensure copies of star wars: The old republic are available from our launch date of december 20th, we understand that for those of you who’ve pre-ordered, there may be a concern about getting your copy on time. We’ve heard you want a 'grace period' where you can continue to play without having to enter a final product registration code (aka 'game code'). We've been listening, and after doing another deep review of our platform infrastructure, we're taking action. Today, we're announcing a two day grace period for star wars: The old republic customers. This means that everyone who pre-ordered and is in the early game access program has forty-eight hours from launch in which to enter their product registration code, which will be found inside the physical standard and collector's editions of the game; for digital editions of the game from origin.com, the registration code will have been emailed to you after december 16th and will arrive before december 19th at 11:59pm est. After december 22nd 12:01am est, you will be required to have a valid payment method and a product registration code registered to your account to continue to play. We strongly recommend that you register your product code as soon as you are able to do so (rather than waiting until the last minute) to ensure a seamless entry into the game, a smooth experience on the account website and to collect any special gifts and items you may be entitled to based on the version of the game you purchased. We understand that for some, your copy of the game may still arrive on or after december 22nd. Unfortunately, we cannot extend the grace period any further. We suggest you contact your retailer to discuss shipping options, if this is a concern. You may be wondering if your 30 days of game time (included with your purchase of the game) will be affected by the grace period. The answer is no. If you redeem your product registration code during the grace period, and add a valid payment method to your account, you will begin your billing cycle from then, and you will be entitled to 30 days of game time. If you redeem your product registration code before december 20th, your billing cycle will begin on december 20th at 12:01am est (the official launch date and time of the game). We know this has been an issue for some of you, and we apologize for the concerns. We're looking forward to welcoming all of you to the official launch of star wars: The old republic! Thanks, ray and greg (this post is available in french here, and in german here.) *** bioware my copy isnt expected until 3 days after launch what so now i just have to stare at my screen for the day between when the grace period ends and my copy arrives????? Link to comment Share on other sites More sharing options...
JackKenneth Posted December 15, 2011 Share Posted December 15, 2011 tyvm. International Players like myself would be very grateful for this. (: Link to comment Share on other sites More sharing options...
Slowne Posted December 15, 2011 Share Posted December 15, 2011 Good stuff Link to comment Share on other sites More sharing options...
Emboscada Posted December 15, 2011 Share Posted December 15, 2011 /bow /hug /love! I had to re order a copy of the game from after cancelling my order with wal-mart because lack of supply so I was beyond worried about this 2 extra days may give others also the option of picking up a copy at a local retailer. =D Love that ya'll did this for all of us! The force is now strong with your customers faith in you! =D *On a side note Dec 13 as i put in code late... Let me in O_O! lol... * =) Link to comment Share on other sites More sharing options...
DarthKegtapper Posted December 15, 2011 Share Posted December 15, 2011 Thanks for doing the right thing! 5 days would have been better, but 48 hours is better than nothing! Link to comment Share on other sites More sharing options...
RenzoMalice Posted December 15, 2011 Share Posted December 15, 2011 my bawls thank you for now they do not have to freeze off monday night Link to comment Share on other sites More sharing options...
Jobguitar Posted December 15, 2011 Share Posted December 15, 2011 Good to know Link to comment Share on other sites More sharing options...
Luinthoron Posted December 15, 2011 Share Posted December 15, 2011 Nice to know. Probably will still have to sit out for a bit myself, but certainly great news nonetheless. And maybe, just maybe, my game might actually get here in time. Link to comment Share on other sites More sharing options...
Infir Posted December 15, 2011 Share Posted December 15, 2011 Good show! I was already in the clear since my box should be coming tomorrow, but I know this will make a lot of people happy. Link to comment Share on other sites More sharing options...
jorill Posted December 15, 2011 Share Posted December 15, 2011 I ordered a boxed copy because for the same price, I wanted to have the DVD to make future installs quicker. I don't understand why this bothers people. More the problem is people outside of launch areas cant digitally download the game so they have to import it. They have NO other option. Im getting digital because i can but that is why people in other regions have this problem Link to comment Share on other sites More sharing options...
Paganite Posted December 15, 2011 Share Posted December 15, 2011 Great Job BW! Thank you for listening! P.S. My copy has shipped so well done for working with retailers too! Link to comment Share on other sites More sharing options...
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