Jhettsteimel Posted December 15, 2011 Share Posted December 15, 2011 Way to go Bioware! I've never seen Blizzard actually listen to their customers and take action already feeling good about Bioware Link to comment Share on other sites More sharing options...
Solinbeb Posted December 15, 2011 Share Posted December 15, 2011 Had me wondering, especially since Amazon said it may not even be able to get our pre-order (from July) to us until December 22nd at the earliest, the 27th at the latest. Link to comment Share on other sites More sharing options...
Phlio Posted December 15, 2011 Share Posted December 15, 2011 Great news! This will help so many people and it really means a lot. Thank you for listening! Link to comment Share on other sites More sharing options...
oxarchangelxo Posted December 15, 2011 Share Posted December 15, 2011 I like this because that means I don't have to stand at gamestop to get a copy at midnight! I can walk in on Wednesday morning and pick it up. Outstanding! Link to comment Share on other sites More sharing options...
NARAKOU Posted December 15, 2011 Share Posted December 15, 2011 (edited) Hello everyone, While we've worked closely with our retailers in the launch territories to ensure copies of Star Wars: The Old Republic are available from our launch date of December 20th, we understand that for those of you who’ve pre-ordered, there may be a concern about getting your copy on time. We’ve heard you want a 'grace period' where you can continue to play without having to enter a final product registration code (AKA 'game code'). We've been listening, and after doing another deep review of our platform infrastructure, we're taking action. Today, we're announcing a two day grace period for Star Wars: The Old Republic customers. This means that everyone who pre-ordered and is in the Early Game Access program has forty-eight hours from launch in which to enter their product registration code, which will be found inside the physical Standard and Collector's Editions of the game; for digital editions of the game from Origin.com, the registration code will have been emailed to you after December 16th and will arrive before December 19th at 11:59PM EST. After December 22nd 12:01AM EST, you will be required to have a valid payment method and a product registration code registered to your account to continue to play. We strongly recommend that you register your product code as soon as you are able to do so (rather than waiting until the last minute) to ensure a seamless entry into the game, a smooth experience on the account website and to collect any special gifts and items you may be entitled to based on the version of the game you purchased. We understand that for some, your copy of the game may still arrive on or after December 22nd. Unfortunately, we cannot extend the grace period any further. We suggest you contact your retailer to discuss shipping options, if this is a concern. You may be wondering if your 30 days of game time (included with your purchase of the game) will be affected by the grace period. The answer is no. If you redeem your product registration code during the grace period, and add a valid payment method to your account, you will begin your billing cycle from then, and you will be entitled to 30 days of game time. If you redeem your product registration code before December 20th, your billing cycle will begin on December 20th at 12:01AM EST (the official launch date and time of the game). We know this has been an issue for some of you, and we apologize for the concerns. We're looking forward to welcoming all of you to the official launch of Star Wars: The Old Republic! Thanks, Ray and Greg (This post is available in French here, and in German here.) So does this mean we can not play without entering a credit card or game card. We cant use our free 30 days to start the game? Edited December 15, 2011 by NARAKOU Link to comment Share on other sites More sharing options...
sithsideforwin Posted December 15, 2011 Share Posted December 15, 2011 5days left Link to comment Share on other sites More sharing options...
GamewizX Posted December 15, 2011 Share Posted December 15, 2011 Greg, this is fantastic news and just proves that Bioware does listen to its players and does make adjustments when applicable. Even though this doesn't affect me (picking up my physical copy at Gamestop on the 20th) this is still excellent news for those people who can't get their games mailed to them on time. Well done. Link to comment Share on other sites More sharing options...
Sauzer Posted December 15, 2011 Share Posted December 15, 2011 Wow, this is actually very unexpected at this point. Was half expecting it to be "About grace period on SWTOR." with text about "Why we decided not to give grace period.":D Must have taken some effort to get at least 2 days. Thank you! Link to comment Share on other sites More sharing options...
Grimhand Posted December 15, 2011 Share Posted December 15, 2011 BioWare is amazing, even EA can't screw them up. Link to comment Share on other sites More sharing options...
pocketthesaurus Posted December 15, 2011 Share Posted December 15, 2011 So, basically, we can all get two free days of game time if we wait until the 22nd to put our codes in, eh? Link to comment Share on other sites More sharing options...
razcalking Posted December 15, 2011 Share Posted December 15, 2011 Glad that folks won't be left out in the cold. Next time maybe the "community" can get their points across without acting like whiney, spoiled children. I doubt it, but one can hope. Link to comment Share on other sites More sharing options...
Asquinol Posted December 15, 2011 Share Posted December 15, 2011 I'm a DDE person myself but this is great news for those that are getting a hard copy. Well done yet again Bioware. /applaud Link to comment Share on other sites More sharing options...
FailureOne Posted December 15, 2011 Share Posted December 15, 2011 i awake this morning to news that my copy of the game is in transit and will arrive on the 21st, AND there is a grace period i think i will give BW and EA my first born and a sacrificial animal of sorts cause there is no way they deserve any less for all this goodness Link to comment Share on other sites More sharing options...
Provos Posted December 15, 2011 Share Posted December 15, 2011 I love you I would have paid an extra 50 dollars, given up the 2 days grace period, and forgone the first free month if they would have just let me in the first day. Who cares about the 2 days grace. The real issue is the 4 or 5 days jump people have gotten on those of us who are still not in. Maybe they will give us immunity from being attacked by level 50's when we finally get in. Link to comment Share on other sites More sharing options...
sevenos Posted December 15, 2011 Share Posted December 15, 2011 I hope Amazon sends me my registeration code asap Link to comment Share on other sites More sharing options...
InTeNsO Posted December 15, 2011 Share Posted December 15, 2011 Ok that means 2 extra days for those people who not already redeemed their code....well this sux. No 2 days extra for me, cause i received my final code today and i redeemed it..... Link to comment Share on other sites More sharing options...
Owix Posted December 15, 2011 Share Posted December 15, 2011 Bioware is truly the best game developer out there. SO SAY WE ALL! Link to comment Share on other sites More sharing options...
Mekrath Posted December 15, 2011 Share Posted December 15, 2011 So, basically, we can all get two free days of game time if we wait until the 22nd to put our codes in, eh? Sure does! Congrats on exploiting a loophole to save $.99! Link to comment Share on other sites More sharing options...
Calimwulf Posted December 15, 2011 Share Posted December 15, 2011 Sir, the 2 days is much appreciated. It covers the 1-3 business days shipping from Origin that I was quoted, even though I got priority shipping with my order, and settles my mind. Link to comment Share on other sites More sharing options...
cjohnk Posted December 15, 2011 Share Posted December 15, 2011 So, basically, we can all get two free days of game time if we wait until the 22nd to put our codes in, eh? Yep! And you can use that savings to buy half a Slurpee. Link to comment Share on other sites More sharing options...
DarthCinque Posted December 15, 2011 Share Posted December 15, 2011 Bravo! Well done! Link to comment Share on other sites More sharing options...
eacmich Posted December 15, 2011 Share Posted December 15, 2011 Thank you for the consideration Bioware, much appreciated! Link to comment Share on other sites More sharing options...
Honelith Posted December 15, 2011 Share Posted December 15, 2011 A good move, EVERYONE needs to remember this good gesture the next time you're going to post trash about Bioware. tbh. Link to comment Share on other sites More sharing options...
LostPerci Posted December 15, 2011 Share Posted December 15, 2011 Once again you demonstrate the attention to detail and care for your players that has made Bioware what it is Thanks guys, ignore the whiners they'll hop back to a.n.other mmo as soon as they find they can't buy their way to the top anyway . You've done a wonderful job and this announcement shows you don't intend to stop caring about your work! Perci Link to comment Share on other sites More sharing options...
verily Posted December 15, 2011 Share Posted December 15, 2011 (edited) Fantastic customer service! I wasn't even expecting it or demanding it at all. I knew when ordering from Amazon with the Super Saver Shipping option that I'd have to wait a few days after launch (unless it magically ships from the Mesquite warehouse and then it's free Next Day shipping wooohooooo). Thank you, Bioware! Edited December 15, 2011 by verily Link to comment Share on other sites More sharing options...
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