Upcoming Maintenance: Week of 8/13

[Rilok_Singz]

Hey folks,

 

The Stronghold area resets we did this morning will hopefully mitigate some of the lag issues you have been seeing. However, we will need a patch to permanently address the issue, turn collision back on for decos, and fix a host of other issues.

 

The team is hard at work to get everything fixed so that we can push out a patch as soon as possible. Even with the team pounding away on it through the weekend, it is expected we won't be able to push it out until early/mid next week. I will update you as soon as I know more on maintenance timing, expect a post Monday (unless things move much faster than expected).

 

Here are the current patch notes for the patch (these are not final and subject to change):

• Closed a gap which allowed players to get underneath the Overlook platform in the Rishi Stronghold.
  
• The Cartel Market image for the Visas Marr armor set is no longer showing the Marka Ragnoss belt.
  
• Despite the best efforts of the yellow team, the Novare Coast scoreboard now properly tracks the score for both teams.
  
• Wins and losses are now properly tracked after all Ranked Matches (this was fixed on August 7th).
  
• Dretcher’s Droids in Chapter XIII: Profit and Plunder will no longer reset.
  
• Corrected an issue where the Veteran Mode Gods From the Machine bosses were harder than intended.
  
• Players will no longer experience intermittent slowdown while in a Stronghold. (this fix also adds collision and LoS detection back for decorations)
  
• Using various quick travel abilities will no longer randomly kill players.
  
• Various character unlocks have been added back into the Cartel Market and will now display their appropriate price instead of "True."
  

Thanks everyone. I will pass on details as I have them.

 

-eric

 

Last week you mentioned that the top 96 title would come late last week or early this week, is there any ETA on when they'll be released? Early this week means today or tomorrow and I don't see that happening.

Edited August 14, 2018 by Rilok_Singz

[ImdamuShabaz]

Hey folks,

 

Quick update. The team is still working through the lag issues related to Stronghold decos. It is a fairly complex fix, but we believe we are getting close. Currently, it looks like we will deploy a patch on Thursday. I will try to update you tomorrow if I have more info!

 

Thanks everyone.

 

-eric

Off topic but important:

When transporting between heroic areas, your character will randomly die as soon as they appear in the new area.

If you are point building by performing Heroics in each world you visit. Your character will instantly drop dead for no reason at least once. This started with the current patch.

[EricMusco]

Hey folks,

 

We are still tracking towards a Thursday patch. I should have confirmation one way or another tomorrow. Thanks for your patience!

 

Will there be an extension of the double XP/CXP after the Thursday patch or will another event be held in a few weeks to make up for the last week.

 

No plans to extend double XP. It is still our plan to bring it back regularly so it will be back soon (plus it still lasts for a few more days!).

 

eric

What is the ETA on the top 96 rewards? You mentioned that they would go out sometime early this week. Can we get some news on that?

 

We are still wrapping up final review this week. That includes verifying any individuals who felt they were unjustly hit and additional users who were cheating in S9. Top 96 rewards will most likely happen next week. Apologies for the delay but we want to make sure we get it right!

 

-eric

[Navahon]

Hey folks,

 

We are still tracking towards a Thursday patch. I should have confirmation one way or another tomorrow. Thanks for your patience!

 

 

 

No plans to extend double XP.

-eric

 

with all due respect, for a week we are now fighting bugs, get killed randomly, are stuck in fights... and not one "sorry", not one "we'll make up for it by..." ... impressive. Chapeau

[MacCleoud]

I put a bug report in, but have you guys seen a report about the below? It seems like Alderaan is really screwy right now. Every time I go there, my conquest tab is blanked out.

 

I just finished up crafting 10 war supplies and didn't receive any Conquest points. The objective is met, but I didn't get points. I was on Alderaan when it completed.

 

Edit: Link to pictures of the issue I am seeing

 

https://imgur.com/a/t7YpGws

Edited August 14, 2018 by MacCleoud

[Bladesharp]

Thank you for updates on patching the patch. I was wondering why the issues weren't picked up on the PTS? It seemed you were getting loads of testing done, so I thought you you might want to share with everyone about what lessons were learnt, and how we the players and you the devs can help each other in future testing opportunties. I'd for one find that communication reassuring. And thanks again for working over the weekend to get to the bottom of the issues. B

[scruffylookingme]

They did, but at a much lower drop rate than in past packs. It looks like they are dropping 1-2 per hypercrate.

 

Weird. I bought two hypercrates and received zero cartel certs.

[MandFlurry]

A lot of junk that was for Legacy, is no longer legacy, now i can't give my alts Any weapons whatsoever, and probably any gear, wth is up with this, with so many of us having up to 40 friggin' characters, this is Bs at it's greatest. These are supposed to Our characters, to do as we please. We are supposed to be having fun in this game.

 

This game is not supposed to any full time or part time job. I don't get paid to play this, i want to have fun. This bs with us not being able to to gear our alts is just wrong.

Edited August 15, 2018 by MandFlurry

[TrixxieTriss]

A lot of junk that was for Legacy, is no longer legacy, now i can't f'n give my alts Any weapons whatsoever, and probably any gear. *** is up with this, with so many of us having up to 40 friggin' characters, this is Bs at it's greatest. These are supposed to Our characters, to do as we please. We are supposed to be having fun in this game.

 

This game is not supposed to any damned full time or part time job, unless we work for Bioware. I don't get paid to play this junk, i want to have fun. This bs with us not being able to to gear our alts is just bs at it's greatest.

 

What sort of stuff has been removed from legacy? All of my legacy gear and weapons are still ok. Is it possible you have a bug?

[MandFlurry]

What sort of stuff has been removed from legacy? All of my legacy gear and weapons are still ok. Is it possible you have a bug?

 

Sorry, about being po'd, but i tried to put some of my Enhancers and mods, etc, into what was a legacy weapon, and tried it with a cartel weapon, that i had not equipped. As soon as i put the stuff in the weapon, it was bound.

 

I was gone fore 5 months before May, did anything change?

[TrixxieTriss]

No plans to extend double XP. It is still our plan to bring it back regularly so it will be back soon (plus it still lasts for a few more days!).

-eric

 

Eric, your idea of what’s regular and what our idea of regular is often very different. Can you please define what you mean by regular.

 

Are you saying regular is once a month, once every 3 months or once every two week?

 

For me regular would mean once every two weeks to a month. Any longer than that and it’s not regular. If it’s 3 monthly, it’s quarterly and certainly not regular.

 

It would be nice to offer up something really soon to make up for the mess this patch caused.

Edited August 15, 2018 by TrixxieTriss

[hof_th]

Sorry, about being po'd, but i tried to put some of my Enhancers and mods, etc, into what was a legacy weapon, and tried it with a cartel weapon, that i had not equipped. As soon as i put the stuff in the weapon, it was bound.

 

I was gone fore 5 months before May, did anything change?

 

If you put a Modification (Barrel/Hilt, Mod, Enhancement, Crystal or Tuning) both the weapon and the Modification will bind to you, thats normal and intended.

 

Now if you put a bound Barrel/Hilt, Mod, Enhancement or crafted Crystal in a Legacy weapon you can transfer these to any Character on your legacy despite them beeing bound. AFAIK Cartel Crystals need to be unlocked Accountwide before they can be transfered in Legacy Weapons and I assume that is also the case for Tunings.

[omaan]

Hey folks,

 

We are still tracking towards a Thursday patch. I should have confirmation one way or another tomorrow. Thanks for your patience!

 

 

 

No plans to extend double XP. It is still our plan to bring it back regularly so it will be back soon (plus it still lasts for a few more days!).

 

 

 

We are still wrapping up final review this week. That includes verifying any individuals who felt they were unjustly hit and additional users who were cheating in S9. Top 96 rewards will most likely happen next week. Apologies for the delay but we want to make sure we get it right!

 

-eric

 

What about 3 shadows in top 96 with 2200+ rating but 60-90 wins lol. One commando in top 96 has ONLY 12 WINS LOL. and two sorcs in tr with only 130 wins but 3000+ rating. Guys you cant bann only 3-4 wintraders and not touch others

[Swedguy]

Do you plan on fixing the bug in the Nathema Conspiracy FP where the wrong class-story character appears?

[Darevsool]

If you put a Modification (Barrel/Hilt, Mod, Enhancement, Crystal or Tuning) both the weapon and the Modification will bind to you, thats normal and intended.

 

Now if you put a bound Barrel/Hilt, Mod, Enhancement or crafted Crystal in a Legacy weapon you can transfer these to any Character on your legacy despite them beeing bound. AFAIK Cartel Crystals need to be unlocked Accountwide before they can be transfered in Legacy Weapons and I assume that is also the case for Tunings.

 

This was a change that was "recently" made, although I think much longer than 5 months ago. Maybe a year ago.

The only way to transfer CM tunings and CM crystals via legacy gear is to have the item unlocked in your collections. Not unlocked for 1 character, but unlocked a 2nd time for your entire account.

[EricMusco]

Hey folks,

 

Currently, maintenance is looking like it will happen Friday morning. I will update you tomorrow with confirmation on timing.

 

Thanks!

 

-eric

[TUXs]

Thanks for the update Eric!

[Navahon]

Now I am stuck in the middle of Traitor Amongst the Chiss. Whenever I go through the door to fight Syndic Zenta, Raina Temple dies.

I can't revieve her

I can't call another companion

I can't relog, because then I start the whole Flashpoint all over again (which I tried and already had to do it twice) yet Raina will die again.

now I am standing there, hoping for a helpful idea to get past that, pleaseeeeeeee. I don't want to go through it a third time.. and fourth.. and fifth...

 

Edit..after killing myself, I finally made it

Edited August 16, 2018 by Navahon

[villannn]

I was sent a link to this post after submitting a ticket about items disappearing from my Tatooine stronghold following the patch. Customer service seems to think I just can't see the items, but my completion also went from 100% to 99% overnight. I miss the days when they actually addressed the issues in the ticket.

[haura_mazda]

Now I am stuck in the middle of Traitor Amongst the Chiss. Whenever I go through the door to fight Syndic Zenta, Raina Temple dies.

I can't revieve her

I can't call another companion

I can't relog, because then I start the whole Flashpoint all over again (which I tried and already had to do it twice) yet Raina will die again.

now I am standing there, hoping for a helpful idea to get past that, pleaseeeeeeee. I don't want to go through it a third time.. and fourth.. and fifth...

 

Have you tried dismissing her/ send her to sell trash/etc. , press esc to escape conversation, summon, then initiate conversation? Had a similar problem with other comps in the chapters and this was how I "fixed" it.

[EricMusco]

Hey folks,

 

Some bad news to report, the maintenance will not be happening tomorrow. We thought we were very close to having patch ready to go but when we were in the final testing stage it was determined there was an issue that would cause a large number of players to be kicked to character select regularly. Obviously, that put the brakes on 5.9.2a for tomorrow.

 

The team has already begun working on getting this addressed and to get a new patch ready. The new estimated timing for maintenance will be Tuesday, 8/21.

 

Thank you again for your continued patience.

 

-eric

[Navahon]

Have you tried dismissing her/ send her to sell trash/etc. , press esc to escape conversation, summon, then initiate conversation? Had a similar problem with other comps in the chapters and this was how I "fixed" it.

yes, I tried all that, nothing was possible. Selling trash, crew skill... she kept laying on the floor. I finally went into the fight and have them kill me, back to the med center, and there she was also. Next time she survived walking through the door (next time, give us a less clumsy companion, please^^)

Edited August 16, 2018 by Navahon

[Joonbeams]

Hey folks,

 

Some bad news to report, the maintenance will not be happening tomorrow. We thought we were very close to having patch ready to go but when we were in the final testing stage it was determined there was an issue that would cause a large number of players to be kicked to character select regularly. Obviously, that put the brakes on 5.9.2a for tomorrow.

 

The team has already begun working on getting this addressed and to get a new patch ready. The new estimated timing for maintenance will be Tuesday, 8/21.

 

Thank you again for your continued patience.

 

-eric

 

I know it's a longshot, but (eyes closed and hands to heavens):

{{Please say this means double XP is extended, please say this means double XP is extended, please say this means double XP is extended...}}

[Tahana]

I know it's a longshot, but (eyes closed and hands to heavens):

{{Please say this means double XP is extended, please say this means double XP is extended, please say this means double XP is extended...}}

 

Eric has stated before the dates are hard coded when we were screwed over and that it takes a downloadable patch to adjust the dates.. So unfortunately it will end when it is supposed to.

[Andryah]

I know it's a longshot, but (eyes closed and hands to heavens):

{{Please say this means double XP is extended, please say this means double XP is extended, please say this means double XP is extended...}}

 

Eric already said double XP will NOT be extended, but that they plan to have additional XP events in the future.