Tryonus Posted December 27, 2011 Share Posted December 27, 2011 Ive never really fully unstood why they need to take down the servers anyway, i know there patching and updating hardware/software issusse, but Guild wars NEVER took there servers down to do any patching/updating. So it was NEVER offline you could log in and play as and when YOU wanted, and from what i understand (Could be wrong) Guild wars 2 is going to be the same once its released. As it is all of us in the UK and some of Europe have lost a Day of playing the game and when the free peiord is over when we start PAYING either from monthly pay or a time cards, we lose 4 days a MONTH PAID TIME which is wrong. Its like telling me that ive brought a computer and say im not allowed to use it 4 days of the month. Or you are not allowed use Electricty or Gas 4 days of the month, it just isn't done. I hope that they sort out there mantiance times more fairly. Sorry of any spelling errors etc. Link to comment Share on other sites More sharing options...
Dharkon Posted December 27, 2011 Share Posted December 27, 2011 (edited) Main thread closed! Sony managed EU maintenance times after releasing EU servers for Everquest, WoW does it! why not Bioware? /signed Edited December 27, 2011 by Dharkon Link to comment Share on other sites More sharing options...
Hlicalanthe Posted December 27, 2011 Share Posted December 27, 2011 Im sorry, but this seems really strange to me... In the thread made yesterday http://www.swtor.com/community/showthread.php?p=691258#edit691258 bioware announced the weekly maintenance and that they would try their best to keep these weekly maintenance's on off peak-hours. And that seems correct in the US, but in europe the time is 10AM to 4PM.... How is that in anyway during off peak-hours. Its in the middle off the day. They even have physical servers in europe so why cant we have maintenance on those servers when its the best time for us and not when its the best time for the US? I really dont understand their reasoning for this and its rather annoying knowing that the servers will be unavailable every tuesday afternoon. Hopefully we can get some clarification on this or maybe its just me overreacting? I submitted feedback to let them know this isn't acceptable. And any guesses as to which servers will be brought up first today - US or EU? My dollar's on US. Wouldn't want to inconvenience them, ya know. Link to comment Share on other sites More sharing options...
Nordanvind Posted December 27, 2011 Share Posted December 27, 2011 (edited) /signed They should change the downtime to central Asian time or whatnot, to minimize the number of affected subscribers. Remember that Europe stands for a large portion of the game's income, the current situation is unacceptable. Edited December 27, 2011 by Nordanvind Link to comment Share on other sites More sharing options...
Tharrn Posted December 27, 2011 Share Posted December 27, 2011 I am so tired of the whiney EU players complaining about their game time interuptions. Every MMO we see the same thing. The folks running this game have lives, and work normal hours. the come into the office, do the work on their normal working hours. It has very little to do with what time the EU players or US player prefer to have it done. A business running 24/7 should have people available 24/7. How would you feel if your server went down at 7pm and wouldn't be brought up again until the next morning when the office hours of the poor employees who have lives start? Would be totally OK, right? Link to comment Share on other sites More sharing options...
ooHitmanoo Posted December 27, 2011 Share Posted December 27, 2011 this sith peaple just wanna make every body go to dark side huahauahu Link to comment Share on other sites More sharing options...
Darthkhafra Posted December 27, 2011 Share Posted December 27, 2011 (edited) **** happends:) so basicly im overeacted in my closed thread thats true looking from perspective off all ppl that play this game 11am -5pm is off peak time but not in holidays and if in eu off peak is 11am-6pm then why america has it 2am-10am is it off peak for them? like someone mention be4 is it so hard to make 2 diferent maintance times for eu and america when theres at least what 2mil players each pays like 13euro per month = 26mil per month + income from game sells in less than a year they gona get back those 300mil that they spend for this project so yeah i think 2 diferent times for us and eu are needed coz its a machine that bring mountains of gold and bw dont want it to stop speeding up or u can also make 1 week eu have maintance 2am-10am once america then both sides will have time to whining and bw will start to think coz if we want something to be done we need to do that in this years 2011-2012 coz next one 2013 will start to make + on their accounts and they will do what blizzard did ..|.. Edited December 27, 2011 by Darthkhafra Link to comment Share on other sites More sharing options...
Ichida Posted December 27, 2011 Share Posted December 27, 2011 /signed. Link to comment Share on other sites More sharing options...
Scooxx Posted December 27, 2011 Share Posted December 27, 2011 Oh, and the argument " everyone normal is at work". ?????? *** does that have to do with anything? its a freaking holiday aswell. Like someone else said, I'm paying Eu currency, so i expect to receive EU service, not US. Link to comment Share on other sites More sharing options...
Mysquine Posted December 27, 2011 Share Posted December 27, 2011 I think its time for the EU to rebel, America had their Declaration of Independence and said **** off to the rest, I say its about time to do the same Besides, their document wasn't even legal ! Link to comment Share on other sites More sharing options...
SirPhilk Posted December 27, 2011 Share Posted December 27, 2011 US and EU share the same client and can play cross region. Therefore, both will patch at the same time. Your downtime will suck for you. Learn to live with it. Ok then USA can have the day time down time and Europe can have it when we are all in bed, see how the USA would learn to live with that! if this did happen i would predict every single USA customer would be on here doing the same as the europeans. you have to take in to account aswell what is something happened and it got extended the that could be a whole day basically. Before any trolls come along i do have a life, i will go off and do something else i just dont understand why we have to have ours during the day and the USA gets it when no one is playing. Link to comment Share on other sites More sharing options...
GarrinC Posted December 27, 2011 Share Posted December 27, 2011 Tell me Bioware staff is all on holiday, some of us pay to play our games. Link to comment Share on other sites More sharing options...
Flain Posted December 27, 2011 Share Posted December 27, 2011 Indeed god sir. Our EU rebelion was quenched in tar before it even started. I agree, I was writing out a well thought about response and when I clicked on post I found the thread was deleted, thanks for wasting my time BW. So rather than write a well thought out response I'll keep it short and sweet. Separate the EU and US servers and have maintenance times that are less un-obtrusive hours, go look up Blizzard they produced a game called World of Warcraft, they'll show you how it's done. Link to comment Share on other sites More sharing options...
NoIdAvailable Posted December 27, 2011 Share Posted December 27, 2011 Cause i am a little confused in how much time from now is it estimated that servers will go up again? Thanks for reply (if any lol) Link to comment Share on other sites More sharing options...
Jaburra Posted December 27, 2011 Share Posted December 27, 2011 I don't understand why Americans even BOTHER entering these arguments. Us Europeans ask "Can we have downtime that is scheduled around our actual timezone so we can play during peak hours and not get ****ed off at you please Bioware? It's really quite important." Americans come into the threads and say "NO DEAL WITH IT WHY DO YOU ALWAYS WANT STUFF SHUT UP". Us having different maintenence hours doesn't *********** affect you. Just because random nob in USA doesn't want any other country to have nice things, despite it not affecting him in the slightest, isn't an argument against the EU getting REAL maintenence times. And in retrospect to your question.... why do the Europeans have to always be so racist? As I was going to put in the other thread, just because a group of people act one way doesn't mean that all people even slightly associated with said group act the same way. Pretty much saying that I "could" judge you as a ignorant fool by your post but I'm not going to because I'm sure your just blowing off steam. Also, just as 100 other people have said in this and other posts... There WILL be down times for someone somewhere. Perhaps BioWare will eventually implement separate server maintenance times, but this is a NEW game, and I am sure they want to fix other more MAJOR issues first. For someone to think that a game is going to tailor to just them within the first week of release is just plain ignorance. Again as stated previously, would you guys over in Europe band with Americans complaining if the down times were closer to our play times because the game is based in Europe.... probably not... you would probably be saying the same thing these other people are saying. All in all, calm down, be patient.... and remember.... they're just pixels. Link to comment Share on other sites More sharing options...
Moellebjerg Posted December 27, 2011 Share Posted December 27, 2011 /Signed Link to comment Share on other sites More sharing options...
Farbauti_GER Posted December 27, 2011 Share Posted December 27, 2011 Hello there, Bioware wrote: We are aiming for this weekly maintenance period to take place in an off-peak time for both North American and European players But 10am to 5pm (German time zone) is not "off-peak time" for European players, sorry. Especially not on the days after Christmas when a lot of people are still on holiday, and are eager to enjoy the game. Best regards, Farbauti. Link to comment Share on other sites More sharing options...
nullifier Posted December 27, 2011 Share Posted December 27, 2011 Do these people defending this realise that EU players are a massive chunk of the player base and without them the game will probably fail.. Plz no more 6 hour downtimes on a bank holiday during the day. Is it really that much to ask? Link to comment Share on other sites More sharing options...
masterbram Posted December 27, 2011 Share Posted December 27, 2011 Agreed this should be fixed! I liked the petition thread better, but they closed that one. Which kind of gives me the feeling that they're going to do nothing about it. Link to comment Share on other sites More sharing options...
Tamas Posted December 27, 2011 Share Posted December 27, 2011 This middle of the day maintenance is an epic fail. Link to comment Share on other sites More sharing options...
babystray Posted December 27, 2011 Share Posted December 27, 2011 /Signed +1 agreed or whatever Link to comment Share on other sites More sharing options...
mdwatts Posted December 27, 2011 Share Posted December 27, 2011 Surly someone at Bioware must have thought "hang on its Christmas, surly people will be off work for the holidays, is this patch critical or could it wait a couple of days when everyone returns to work?" yes I know it a patch to fix a few bugs but will the whole game die because it gets applied on say Friday instead of a public holiday? as for the separate maintenance times if they cannot separate the down times then surely they can create a rolling system so that the down time rotates through each region. Link to comment Share on other sites More sharing options...
Lotinis Posted December 27, 2011 Share Posted December 27, 2011 Allthough i would survive personally, i find it very odd that they aint focusing the customer service a bit more on the european side aswell. Cmon BW, U need to start waking up and take some classes in how to have a decent customer service for all parts. Link to comment Share on other sites More sharing options...
Leiwungchi Posted December 27, 2011 Share Posted December 27, 2011 Honestly did no one at bioware even think this through? Why all the silence bioware? You know the CS has been pretty poor so far. Link to comment Share on other sites More sharing options...
elelr Posted December 27, 2011 Share Posted December 27, 2011 /signed Another display of appalling Customer Service. Though I've come to expect that with EA. Link to comment Share on other sites More sharing options...
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