TheSeventhJedi Posted December 14, 2011 Share Posted December 14, 2011 Honestly, sometimes the gaming community is like a bunch of kids in kindergarten. You have to talk to them in a specific way and balance their emotions lest they start crying and screaming. Who needs their diaper changed? Ah well... Don't man,... just don't. My daughter is in kindergarten, and she is so much more mature than the whiners here. Link to comment Share on other sites More sharing options...
Ziegler Posted December 14, 2011 Share Posted December 14, 2011 Face it, you are all getting over excited about paying a monthly fee to play a watered down version of Dragon Age. I wouldnt quite call it that. I couldnt stand dragon age, it was probably the biggest strike I had against looking at this game at first. I can at least wonder farther than 5 feet off the clearly marked path. ... Also...if they offer an expansion pack on Dec 21, I agree with ya. Link to comment Share on other sites More sharing options...
Sotaudi Posted December 14, 2011 Share Posted December 14, 2011 https://twitter.com/#!/Rockjaw/status/146967418332397568 Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired. Even if you ignore a customer's issues, you never verbally marginalize it. Never. I disagree. Contrary to the idea the "customer is always right," the customer is often wrong. When a customer is wrong, will not admit it, and interferes with your ability to solve the problems of other customers no matter how politely you have told them they are wrong and there is nothing that can be done about it, there comes a point at which you must tell them to shove it. It is better to lose that customer than two with a genuine problems. Link to comment Share on other sites More sharing options...
Skoobie Posted December 14, 2011 Share Posted December 14, 2011 I just gained more respect for SR! Nice! He is correct. Let's just see how big this issue is on Dec. 21. Link to comment Share on other sites More sharing options...
Abyrr Posted December 14, 2011 Share Posted December 14, 2011 These aren't the issues you're looking for... Move along... Move along... Link to comment Share on other sites More sharing options...
Pyrenicon Posted December 14, 2011 Share Posted December 14, 2011 https://twitter.com/#!/Rockjaw/status/146967418332397568 Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired. Even if you ignore a customer's issues, you never verbally marginalize it. Never. No he is right and people need to stop with all the stupid threads and bog down Customer Support while they deal with legit concerns. Link to comment Share on other sites More sharing options...
Daphsidious Posted December 14, 2011 Share Posted December 14, 2011 (edited) Most Kindergarteners are more mature then some people I've seen on these forum. I think if you whine and complain about early access you should get sent to the back of the line. THAT would quiet people down. Edited December 14, 2011 by Daphsidious Link to comment Share on other sites More sharing options...
Compression Posted December 14, 2011 Share Posted December 14, 2011 https://twitter.com/#!/Rockjaw/status/146967418332397568 Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired. Even if you ignore a customer's issues, you never verbally marginalize it. Never. It would be incredibly hard, though, to see a bunch of whiny, obsessive nerds downtalking and tarring what you had FINALLY begun to release after years of work and millions of dollars, to NOT say something even slightly controversial in the face of it all. Oh also, he apparently cannot say anything without people jumping on him and saying how wrong he is. Link to comment Share on other sites More sharing options...
Febibi Posted December 14, 2011 Share Posted December 14, 2011 https://twitter.com/#!/Rockjaw/status/146967418332397568 Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired. Even if you ignore a customer's issues, you never verbally marginalize it. Never. yea that behaivor gets people fired first offense because lawsuits can be opened. he should take anxiety meds and calm down Link to comment Share on other sites More sharing options...
Muglor Posted December 14, 2011 Share Posted December 14, 2011 no....no he is really speaking the truth. if alot of ppl would just read and then ...her is the kicker actually try to comprehend what they just read then id be willing to say 90% of this useless whining would not even be around these forums. If I agree with tthis post, will I get a warning??? But you speak the truth. Link to comment Share on other sites More sharing options...
brockac Posted December 14, 2011 Share Posted December 14, 2011 https://twitter.com/#!/Rockjaw/status/146967418332397568 Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired. Even if you ignore a customer's issues, you never verbally marginalize it. Never. Or maybe he is getting upset from all the nerds asking him on his twiter account about why im not in... dude that's his personal account, that's like someone calling u at home for a problem, go get a job or something. Link to comment Share on other sites More sharing options...
Baizak Posted December 14, 2011 Share Posted December 14, 2011 Real issues? Maybe it's not an issue he can help with, but it's not a REAL issue? Yes, not getting into early access yet is not a real issue. Link to comment Share on other sites More sharing options...
roadez Posted December 14, 2011 Share Posted December 14, 2011 LOL ... LOVE it!! Link to comment Share on other sites More sharing options...
GGTeMpLaR Posted December 14, 2011 Share Posted December 14, 2011 yep it's pretty poor Link to comment Share on other sites More sharing options...
roadez Posted December 14, 2011 Share Posted December 14, 2011 Most Kindergarteners are more mature them some people I've seen on these forum. I think if you whine and complain about early access you should get sent to the back of the line. THAT would quiet people down. totally agree!! Link to comment Share on other sites More sharing options...
Provos Posted December 14, 2011 Share Posted December 14, 2011 This just in: Rockjaw to Whiners: Shut the hell up!! Well done, man. Take his advice and shut your own damned mouth. Link to comment Share on other sites More sharing options...
brockac Posted December 14, 2011 Share Posted December 14, 2011 https://twitter.com/#!/Rockjaw/status/146967418332397568 Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired. Even if you ignore a customer's issues, you never verbally marginalize it. Never. Or maybe he is getting upset from all the nerds asking him on his twiter account about why im not in... dude that's his personal account, that's like someone calling u at home for a problem, go get a job or something. Link to comment Share on other sites More sharing options...
Provos Posted December 14, 2011 Share Posted December 14, 2011 totally agree!! And some people will be walked over by anyone without comment. Makes you a wuss. Link to comment Share on other sites More sharing options...
LoL-K-Noob Posted December 14, 2011 Share Posted December 14, 2011 Notice how noone is posting any real issues. That speaks volumes about how good this game is. Link to comment Share on other sites More sharing options...
CrookedCrook Posted December 14, 2011 Share Posted December 14, 2011 So there you have it the CM agrees with most of the ppl on the forums whiners it's official SHHHHHHHH Link to comment Share on other sites More sharing options...
TyrantLeader Posted December 14, 2011 Share Posted December 14, 2011 wow... overzealous mods, favoritism for blind faith buyers, and now perception of "real" issues... so basiclly any issue that bioware feels is imaginary will not get any attention. they are too busy redirecting people to same thread and ignoring it. Link to comment Share on other sites More sharing options...
tormeanted Posted December 14, 2011 Share Posted December 14, 2011 Now that's stupid. Bobby Kotick, Activision, blizzard, and wow fanbois just got wood... Way to fall apart in public. Link to comment Share on other sites More sharing options...
wilsonstone Posted December 14, 2011 Share Posted December 14, 2011 I actually am glad he said something back. These devs take way too much junk from the QQ e-peens around this place. They work hard to create an enjoyable game and get blasted for anything they end up doing right. Kudos Steve. Agreed. I wish he'd used stronger language, actually. Link to comment Share on other sites More sharing options...
Nozze Posted December 14, 2011 Share Posted December 14, 2011 (edited) I can appreciate the guy's honesty. If you guys ever look through his feed and see the rather harsh verbal abuse this guy gets... this tweet was waaay calmer than is deserved. Any WoW players remember Tigole? This community can stand for someone like that. Edited December 14, 2011 by Nozze Link to comment Share on other sites More sharing options...
dyslexia Posted December 14, 2011 Share Posted December 14, 2011 Rockjaw has been hounding him from the first second and being a ******. Customer service only goes so far. Link to comment Share on other sites More sharing options...
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