Empty server list

Slinkiisu · February 16, 2022

I'm having the same issue, I managed to get on for a bit yesterday after some failures, but my ROG Zephyrus just *cannot* find the servers today. I've done all the different troubleshooting steps, and it works just fine on my old laptop - the problem is my old laptop can barely run on minimum settings.

Grapenut · February 16, 2022

G14 -

Same issue.

Tried to install using Launcher. It failed to install. The login to patch would not work.

Used launcher Repair utility. Was able to login and patch after creating directory by hand and launching with launcher.exe

Getting no server list. Tried admin/compatibility and windows firewall. No luck.

Downloaded client with steam. Installed correctly, getting no server list. (Totally separate directory and installed location)

Share the same laptop G14 as everyone having 'no server list'

Ironically, installed and game works fine using Mac M1 pro, and crossover. lol

Mckor · February 16, 2022

I'm not sure what more information I can provide the devs, unless they want me to perform a packet capture of the game requesting the server data to see why it is malformed.

Mckor · February 16, 2022

Ironically, installed and game works fine using Mac M1 pro, and crossover. lol

Yeah, I used to run it using WINE on my MacBook Pro with very few issues. Interesting it works with the M1.

Igneusm · February 16, 2022

Today I uninstalled the stand alone launcher and reinstalled via steam. I am now up and running.

Mckor · February 16, 2022

Today I uninstalled the stand alone launcher and reinstalled via steam. I am now up and running.

I tried that yesterday, required too many workarounds and loss of all settings, but maybe something changed.

You can install them both at the same time by the way

Fergz · February 16, 2022

they are removing critical posts again

Mckor · February 16, 2022

they are removing critical posts again

Imagine my surprise. But at least we know they are reading the thread.

Igneusm · February 16, 2022

Ignore my last post. Apparently it was a fluke. I am back to no servers populating. arghhhh. Also now I have to approve the EULA every time I try to log on.

Mckor · February 16, 2022

Ignore my last post. Apparently it was a fluke. I am back to no servers populating. arghhhh. Also now I have to approve the EULA every time I try to log on.

Darn you! lol Oh well, I'm already 41 gigs into the download, might as well let it finish.

Arnalia · February 16, 2022

Ignore my last post. Apparently it was a fluke. I am back to no servers populating. arghhhh. Also now I have to approve the EULA every time I try to log on.

Yeah, that didn't do it for me either ahah (I figure everything is worth a try at this point, so) and I'm now in the exact same situation

Mckor · February 16, 2022

Darn you! lol Oh well, I'm already 41 gigs into the download, might as well let it finish.

Nope, Steam version same issue, no server list.

JackieKo · February 16, 2022

Hi all,

We're continuing to investigate. I have some follow up questions from the team. Can you please provide/answer the following:

Launcher logs. This is the location of the launcher logs: Star Wars - The Old Republic\logs
Client logs. This is the location the client logs: Star Wars - The Old Republic\swtor\retailclient\swtor\logs
What AV and firewall are you using? Was a clean boot tested?
Are you using Steam or the website launcher?

Please respond with answers to the above questions. We want to gather information as efficiently as we can.

Astarobh · February 16, 2022

Has anyone actually managed to enter the game on Zephyrus laptop today? Yesterday the issue was obviously there, but after 5-8 tries and two computer restarts I actually got in and played for a few hours, but today's server list is as uncooperative as it gets

I've been restarting the game for about 40 minutes now, with no luck.

Mckor · February 16, 2022

Hi all,

We're continuing to investigate. I have some follow up questions from the team. Can you please provide/answer the following:

Launcher logs. This is the location of the launcher logs: Star Wars - The Old Republic\logs
Client logs. This is the location the client logs: Star Wars - The Old Republic\swtor\retailclient\swtor\logs
What AV and firewall are you using? Was a clean boot tested?
Are you using Steam or the website launcher?

Please respond with answers to the above questions. We want to gather information as efficiently as we can.

I've provided you with all of this in previous posts, as well as an analysis of the network traffic. However:

Launcher Log

2022-02-16 22:37:25 INFO SWTOR Launcher [Core:U2021.0.44 Lib:P1.6] initialized.

2022-02-16 22:37:25 INFO File info: C:\Games\Star Wars-The Old Republic\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 22:36:48, written=2/14/2022 19:0:4

2022-02-16 22:37:25 INFO Initializing download manager

2022-02-16 22:37:25 INFO Loaded settings from C:\Games\Star Wars-The Old Republic\launcher-app.settings

2022-02-16 22:37:25 INFO Loaded settings from C:\Games\Star Wars-The Old Republic\launcher.settings

2022-02-16 22:37:25 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2022-02-16 22:37:25 INFO completeLauncherInit()

2022-02-16 22:37:25 INFO -----------------------------(360)-----------------------------

2022-02-16 22:37:25 INFO Timezone: 360

2022-02-16 22:37:26 INFO SpecsHash=3620254975.518733538

2022-02-16 22:37:27 INFO Checking for launcher update

2022-02-16 22:37:27 INFO Loaded agreements from C:\Games\Star Wars-The Old Republic\eula.settings

2022-02-16 22:37:27 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:37:27 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )

2022-02-16 22:37:27 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 22:37:27 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10

2022-02-16 22:37:27 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 22:37:27 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 22:37:27 INFO Patch completed normally (patcher2021)

2022-02-16 22:37:27 INFO Patching end

2022-02-16 22:37:27 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:37:27 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2022-02-16 22:37:28 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 22:37:28 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2022-02-16 22:37:28 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 22:37:28 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2022-02-16 22:37:28 INFO Patch completed normally (eualas)

2022-02-16 22:37:28 INFO Patching end

2022-02-16 22:37:46 INFO User logs in.

2022-02-16 22:37:46 INFO Retrieving patch notes for environment [swtor]

2022-02-16 22:37:46 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 22:37:46 INFO BitRaider is available for [swtor]

2022-02-16 22:37:46 INFO Previous patching mode for [swtor] is [sSN]

2022-02-16 22:37:46 INFO Patch selection action: GoStraightToSSN

2022-02-16 22:37:47 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 22:37:47 INFO Chosen environment is swtor

2022-02-16 22:37:47 INFO Forcing patch of VCRT2015-2019

2022-02-16 22:37:47 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:37:47 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )

2022-02-16 22:37:47 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 22:37:47 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0

2022-02-16 22:37:47 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 22:37:47 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0

2022-02-16 22:37:47 INFO Patch completed normally (vc2017)

2022-02-16 22:37:47 INFO Patching end

2022-02-16 22:37:48 INFO Launching update of VCRT2015-2019 due to it not being installed.

2022-02-16 22:37:48 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 22:37:48 INFO Chosen environment is swtor

2022-02-16 22:37:48 INFO Starting patch of product retailclient_swtor

2022-02-16 22:37:48 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:37:48 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )

2022-02-16 22:37:48 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:48 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 22:37:48 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:48 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:37:48 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )

2022-02-16 22:37:49 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:37:49 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:37:49 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 22:37:49 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:49 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:37:49 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )

2022-02-16 22:37:50 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:37:50 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:37:50 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 22:37:50 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:50 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:37:50 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )

2022-02-16 22:37:50 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:37:50 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:37:50 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294

2022-02-16 22:37:50 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:50 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 22:37:50 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:50 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9

2022-02-16 22:37:50 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:37:50 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:37:50 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 22:37:50 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:50 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352

2022-02-16 22:37:50 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:37:50 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:37:50 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 22:37:50 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:50 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357

2022-02-16 22:37:50 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:37:50 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:37:50 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:37:50 INFO Patch completed normally (retailclient_swtor)

2022-02-16 22:37:50 INFO Patching end

2022-02-16 22:37:52 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 22:37:52 INFO User pressed play (retailclient,en-us,swtor)

2022-02-16 22:37:52 INFO Game successfully launched: C:\Games\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe

2022-02-16 22:37:52 INFO Closed launcher

Client Log

2022-02-16T16:37:53.297832 46dc INFO Login user: Mckor shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:1975)

2022-02-16T16:37:53.297832 46dc INFO Starting firestorm client [Client.Startup](playerclient.cpp:PlayerClient::Login:2001)

2022-02-16T16:37:53.297832 46dc INFO Client using repository stub instance [Client.Startup](playerclient.cpp:PlayerClient::Login:2022)

2022-02-16T16:38:02.572214 46dc INFO [bwaRenderer] Initializing renderer... [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T16:38:02.616970 46dc INFO [bwaRenderer] using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T16:38:02.999105 46dc INFO [bwaRenderer] Successfully created Device [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T16:38:04.968317 46dc INFO starting BWA Audio Engine [Client.Shutdown](dx8_basic.cpp:OSStartUp:1110)

2022-02-16T16:38:05.301391 46dc INFO Completed OSStartup [Client.Shutdown](dx8_basic.cpp:OSStartUp:1460)

2022-02-16T16:38:12.734494 46dc ERROR Invalid response received from platform for getShardList request. Status code: 400 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2022-02-16T16:38:12.734494 46dc WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:505)

2022-02-16T16:38:12.986537 46dc INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)

2022-02-16T16:38:38.043598 46dc INFO RemoteRenderer process shutdown complete. [Client.Shutdown](dx8_basic.cpp:OSShutDown:2619)

- Windows 10 Pro. Windows Firewall, and Windows Defender antivirus.

- Firewall has exceptions for both launcher and game. Removing and readding them changes nothing. Turning off the firewall changes nothing.

- Adding an exception to the antivirus changes nothing.

- Switching from wireless to wired networking changes nothing.

- Tested with warm boot and cold. Nothing changes.

Above logs are from the retail client. However using the Steam version changes nothing, the shard list is still empty.

Edited February 16, 2022 by Mckor

Mckor · February 16, 2022

Has anyone actually managed to enter the game on Zephyrus laptop today? Yesterday the issue was obviously there, but after 5-8 tries and two computer restarts I actually got in and played for a few hours, but today's server list is as uncooperative as it gets
I've been restarting the game for about 40 minutes now, with no luck.

I haven't, but there have been one or two cases over the last week where the launcher didn't crash, and one or two cases since the 7.0 patch where people were able to play briefly. Sorta like the bug gets bugged one in a hundred times and things work the way they are supposed to.

Problem is no one can reproduce the results reliably in order to come up with a set of steps to make the game work. It's just sheer luck if it does.

kormonnaut · February 16, 2022

Hi all,

We're continuing to investigate. I have some follow up questions from the team. Can you please provide/answer the following:

Launcher logs. This is the location of the launcher logs: Star Wars - The Old Republic\logs
Client logs. This is the location the client logs: Star Wars - The Old Republic\swtor\retailclient\swtor\logs
What AV and firewall are you using? Was a clean boot tested?
Are you using Steam or the website launcher?

Please respond with answers to the above questions. We want to gather information as efficiently as we can.

Here you go. Launcher log:

2022-02-16 02:39:10 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.

2022-02-16 02:39:10 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 2:39:4, written=2/14/2022 19:0:4

2022-02-16 02:39:10 INFO Initializing download manager

2022-02-16 02:39:10 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings

2022-02-16 02:39:10 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings

2022-02-16 02:39:10 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2022-02-16 02:39:10 INFO completeLauncherInit()

2022-02-16 02:39:10 INFO -----------------------------(300)-----------------------------

2022-02-16 02:39:10 INFO Timezone: 300

2022-02-16 02:39:11 INFO SpecsHash=4102935480.4035575248

2022-02-16 02:39:12 INFO Checking for launcher update

2022-02-16 02:39:12 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings

2022-02-16 02:39:12 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:39:12 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )

2022-02-16 02:39:12 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:39:12 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10

2022-02-16 02:39:12 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:39:12 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:39:12 INFO Patch completed normally (patcher2021)

2022-02-16 02:39:12 INFO Patching end

2022-02-16 02:39:12 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:39:12 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2022-02-16 02:39:13 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:39:13 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2022-02-16 02:39:13 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:39:13 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:39:13 INFO Patch completed normally (eualas)

2022-02-16 02:39:13 INFO Patching end

2022-02-16 02:39:39 INFO User logs in.

2022-02-16 02:39:39 INFO Retrieving patch notes for environment [swtor]

2022-02-16 02:39:39 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 02:39:39 INFO BitRaider is available for [swtor]

2022-02-16 02:39:39 INFO Previous patching mode for [swtor] is [sSN]

2022-02-16 02:39:39 INFO Patch selection action: GoStraightToSSN

2022-02-16 02:39:39 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 02:39:39 INFO Chosen environment is swtor

2022-02-16 02:39:39 INFO Forcing patch of VCRT2015-2019

2022-02-16 02:39:39 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:39:39 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )

2022-02-16 02:39:40 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:39:40 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0

2022-02-16 02:39:40 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:39:40 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:39:40 INFO Patch completed normally (vc2017)

2022-02-16 02:39:40 INFO Patching end

2022-02-16 02:39:40 INFO Launching update of VCRT2015-2019 due to it not being installed.

2022-02-16 02:39:40 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 02:39:40 INFO Chosen environment is swtor

2022-02-16 02:39:40 INFO Starting patch of product retailclient_swtor

2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )

2022-02-16 02:39:41 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )

2022-02-16 02:39:41 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:39:41 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )

2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )

2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:39:41 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294

2022-02-16 02:39:41 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9

2022-02-16 02:39:41 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:39:41 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352

2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357

2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:39:41 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:39:41 INFO Patch completed normally (retailclient_swtor)

2022-02-16 02:39:41 INFO Patching end

2022-02-16 02:39:43 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 02:39:43 INFO User pressed play (retailclient,en-us,swtor)

2022-02-16 02:39:43 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe

2022-02-16 02:39:43 INFO Closed launcher

2022-02-16 02:47:02 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.

2022-02-16 02:47:02 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 2:39:4, written=2/14/2022 19:0:4

2022-02-16 02:47:02 INFO Initializing download manager

2022-02-16 02:47:02 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings

2022-02-16 02:47:02 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings

2022-02-16 02:47:02 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2022-02-16 02:47:02 INFO completeLauncherInit()

2022-02-16 02:47:02 INFO -----------------------------(300)-----------------------------

2022-02-16 02:47:02 INFO Timezone: 300

2022-02-16 02:47:03 INFO SpecsHash=4102935480.4035575248

2022-02-16 02:47:03 INFO Checking for launcher update

2022-02-16 02:47:03 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings

2022-02-16 02:47:03 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:47:03 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )

2022-02-16 02:47:04 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:47:04 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10

2022-02-16 02:47:04 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:47:04 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:47:04 INFO Patch completed normally (patcher2021)

2022-02-16 02:47:04 INFO Patching end

2022-02-16 02:47:04 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:47:04 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2022-02-16 02:47:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:47:04 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2022-02-16 02:47:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:47:04 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:47:04 INFO Patch completed normally (eualas)

2022-02-16 02:47:04 INFO Patching end

2022-02-16 02:47:24 INFO User logs in.

2022-02-16 02:47:24 INFO Retrieving patch notes for environment [swtor]

2022-02-16 02:47:24 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 02:47:24 INFO BitRaider is available for [swtor]

2022-02-16 02:47:24 INFO Previous patching mode for [swtor] is [sSN]

2022-02-16 02:47:24 INFO Patch selection action: GoStraightToSSN

2022-02-16 02:47:24 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 02:47:24 INFO Chosen environment is swtor

2022-02-16 02:47:24 INFO Forcing patch of VCRT2015-2019

2022-02-16 02:47:24 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:47:24 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )

2022-02-16 02:47:25 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:47:25 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0

2022-02-16 02:47:25 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:47:25 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:47:25 INFO Patch completed normally (vc2017)

2022-02-16 02:47:25 INFO Patching end

2022-02-16 02:47:25 INFO Launching update of VCRT2015-2019 due to it not being installed.

2022-02-16 02:47:25 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 02:47:25 INFO Chosen environment is swtor

2022-02-16 02:47:25 INFO Starting patch of product retailclient_swtor

2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )

2022-02-16 02:47:25 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:25 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 02:47:25 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )

2022-02-16 02:47:25 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:47:25 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:47:25 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 02:47:25 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )

2022-02-16 02:47:25 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:47:25 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:47:25 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 02:47:25 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )

2022-02-16 02:47:26 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:47:26 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:47:26 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294

2022-02-16 02:47:26 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:26 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 02:47:26 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:26 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9

2022-02-16 02:47:26 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:47:26 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:47:26 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 02:47:26 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:26 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352

2022-02-16 02:47:26 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:47:26 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:47:26 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 02:47:26 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:26 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357

2022-02-16 02:47:26 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:47:26 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:47:26 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:47:26 INFO Patch completed normally (retailclient_swtor)

2022-02-16 02:47:26 INFO Patching end

2022-02-16 02:47:36 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 02:47:36 INFO User pressed play (retailclient,en-us,swtor)

2022-02-16 02:47:36 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe

2022-02-16 02:47:36 INFO Closed launcher

2022-02-16 02:51:36 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.

2022-02-16 02:51:36 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 2:39:4, written=2/14/2022 19:0:4

2022-02-16 02:51:36 INFO Initializing download manager

2022-02-16 02:51:36 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings

2022-02-16 02:51:36 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings

2022-02-16 02:51:36 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings

2022-02-16 02:51:36 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2022-02-16 02:51:36 INFO completeLauncherInit()

2022-02-16 02:51:36 INFO -----------------------------(300)-----------------------------

2022-02-16 02:51:36 INFO Timezone: 300

2022-02-16 02:51:37 INFO SpecsHash=4102935480.4035575248

2022-02-16 02:51:37 INFO Checking for launcher update

2022-02-16 02:51:37 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:51:37 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )

2022-02-16 02:51:38 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:51:38 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10

2022-02-16 02:51:38 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:51:38 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 02:51:38 INFO Patch completed normally (patcher2021)

2022-02-16 02:51:38 INFO Patching end

2022-02-16 02:51:38 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:51:38 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2022-02-16 02:51:38 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:51:38 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2022-02-16 02:51:38 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:51:38 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2022-02-16 02:51:38 INFO Patch completed normally (eualas)

2022-02-16 02:51:38 INFO Patching end

2022-02-16 02:51:55 INFO User logs in.

2022-02-16 02:51:55 INFO Retrieving patch notes for environment [swtor]

2022-02-16 02:51:55 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 02:51:55 INFO BitRaider is available for [swtor]

2022-02-16 02:51:55 INFO Previous patching mode for [swtor] is [sSN]

2022-02-16 02:51:55 INFO Patch selection action: GoStraightToSSN

2022-02-16 02:51:55 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 02:51:55 INFO Chosen environment is swtor

2022-02-16 02:51:55 INFO Forcing patch of VCRT2015-2019

2022-02-16 02:51:55 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:51:55 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )

2022-02-16 02:51:56 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:51:56 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0

2022-02-16 02:51:56 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:51:56 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0

2022-02-16 02:51:56 INFO Patch completed normally (vc2017)

2022-02-16 02:51:56 INFO Patching end

2022-02-16 02:51:56 INFO Launching update of VCRT2015-2019 due to it not being installed.

2022-02-16 02:51:56 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 02:51:56 INFO Chosen environment is swtor

2022-02-16 02:51:56 INFO Starting patch of product retailclient_swtor

2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )

2022-02-16 02:51:57 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )

2022-02-16 02:51:57 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:51:57 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )

2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )

2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:51:57 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294

2022-02-16 02:51:57 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9

2022-02-16 02:51:57 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:51:57 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352

2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357

2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 02:51:57 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 02:51:57 INFO Patch completed normally (retailclient_swtor)

2022-02-16 02:51:57 INFO Patching end

2022-02-16 02:52:00 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 02:52:00 INFO User pressed play (retailclient,en-us,swtor)

2022-02-16 02:52:00 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe

2022-02-16 02:52:01 INFO Closed launcher

2022-02-16 22:44:40 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.

2022-02-16 22:44:40 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 22:44:34, written=2/14/2022 19:0:4

2022-02-16 22:44:40 INFO Initializing download manager

2022-02-16 22:44:40 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings

2022-02-16 22:44:40 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings

2022-02-16 22:44:40 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings

2022-02-16 22:44:40 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2022-02-16 22:44:40 INFO completeLauncherInit()

2022-02-16 22:44:40 INFO -----------------------------(300)-----------------------------

2022-02-16 22:44:40 INFO Timezone: 300

2022-02-16 22:44:41 INFO SpecsHash=4102935480.4035575248

2022-02-16 22:44:41 INFO Checking for launcher update

2022-02-16 22:44:42 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:44:42 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )

2022-02-16 22:44:42 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 22:44:42 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10

2022-02-16 22:44:42 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 22:44:42 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10

2022-02-16 22:44:42 INFO Patch completed normally (patcher2021)

2022-02-16 22:44:42 INFO Patching end

2022-02-16 22:44:42 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:44:42 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2022-02-16 22:44:43 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 22:44:43 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2022-02-16 22:44:43 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-16 22:44:43 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2022-02-16 22:44:43 INFO Patch completed normally (eualas)

2022-02-16 22:44:43 INFO Patching end

2022-02-16 22:45:08 INFO User logs in.

2022-02-16 22:45:08 INFO Retrieving patch notes for environment [swtor]

2022-02-16 22:45:08 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 22:45:08 INFO BitRaider is available for [swtor]

2022-02-16 22:45:08 INFO Previous patching mode for [swtor] is [sSN]

2022-02-16 22:45:08 INFO Patch selection action: GoStraightToSSN

2022-02-16 22:45:08 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 22:45:08 INFO Chosen environment is swtor

2022-02-16 22:45:08 INFO Forcing patch of VCRT2015-2019

2022-02-16 22:45:08 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:45:08 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )

2022-02-16 22:45:09 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 22:45:09 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0

2022-02-16 22:45:09 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-16 22:45:09 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0

2022-02-16 22:45:09 INFO Patch completed normally (vc2017)

2022-02-16 22:45:09 INFO Patching end

2022-02-16 22:45:09 INFO Launching update of VCRT2015-2019 due to it not being installed.

2022-02-16 22:45:09 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-16 22:45:09 INFO Chosen environment is swtor

2022-02-16 22:45:09 INFO Starting patch of product retailclient_swtor

2022-02-16 22:45:09 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:45:09 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )

2022-02-16 22:45:10 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:45:10 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )

2022-02-16 22:45:10 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:45:10 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:45:10 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )

2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-16 22:45:10 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )

2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:45:10 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294

2022-02-16 22:45:10 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9

2022-02-16 22:45:10 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:45:10 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352

2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357

2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-16 22:45:10 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-16 22:45:10 INFO Patch completed normally (retailclient_swtor)

2022-02-16 22:45:10 INFO Patching end

2022-02-16 22:45:23 INFO Using environment.name [swtor], productName [retailclient]

2022-02-16 22:45:23 INFO User pressed play (retailclient,en-us,swtor)

2022-02-16 22:45:23 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe

2022-02-16 22:45:23 INFO Closed launcher

And here's the client log:

2022-02-16T17:45:23.625995 332c INFO Login user: kormonnaut shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:1975)

2022-02-16T17:45:23.625995 332c INFO Starting firestorm client [Client.Startup](playerclient.cpp:PlayerClient::Login:2001)

2022-02-16T17:45:23.625995 332c INFO Client using repository stub instance [Client.Startup](playerclient.cpp:PlayerClient::Login:2022)

2022-02-16T17:45:34.601127 332c INFO [bwaRenderer] Initializing renderer... [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T17:45:34.705150 332c INFO [bwaRenderer] using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T17:45:35.431881 332c INFO [bwaRenderer] Successfully created Device [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T17:45:38.099406 332c INFO starting BWA Audio Engine [Client.Shutdown](dx8_basic.cpp:OSStartUp:1110)

2022-02-16T17:45:38.344462 332c INFO Completed OSStartup [Client.Shutdown](dx8_basic.cpp:OSStartUp:1460)

2022-02-16T17:46:48.871231 332c INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)

2022-02-16T17:47:06.603460 332c INFO RemoteRenderer process shutdown complete. [Client.Shutdown](dx8_basic.cpp:OSShutDown:2619)

Antivirus/Firewall is Norton 360.

Clean boot was troubleshooting step 1.

Website launcher.

I'll also note, as I alluded to earlier in this thread, I've often had empty server lists in the past after resuming from sleep - previously easily resolved by a reboot. Obviously that's not fixing it in this case. I've often wondered if this had something to do with the WLAN adapter coming out of suspend in some different mode

Edited February 16, 2022 by kormonnaut
Added a thought

Mckor · February 16, 2022

I'll also note, as I alluded to earlier in this thread, I've often had empty server lists in the past after resuming from sleep - previously easily resolved by a reboot. Obviously that's not fixing it in this case.

I never put mine to sleep, either warm boot (restart) or cold boot (shutdown).

Edited February 16, 2022 by Mckor

RandoCalrissiian · February 17, 2022

Processor AMD Ryzen 7 4800HS with Radeon Graphics 2.90 GHz

Installed RAM 8.00 GB (7.42 GB usable)

System type 64-bit operating system, x64-based processor

Having the same issue as described. Same situation where it randomly decides to work one time, then not for several retries. I've tried to "validate files" on steam, and that seems to SOMETIMES make it work again, but it's not consistent enough for me to call that a workaround. No real rhyme or reason except that I can get on once, play just fine, then need to try again and again to get back in. It's not the launcher per se anymore, that was the old issue and that's coming up each time, but now the server listings are compromised more often than not. Previous to the update, it was the launcher that was bugged but once you got in, the server listings were never an issue for me.

Edited February 17, 2022 by RandoCalrissiian
Change info

Mckor · February 17, 2022

Processor AMD Ryzen 7 4800HS with Radeon Graphics 2.90 GHz
Installed RAM 8.00 GB (7.42 GB usable)
System type 64-bit operating system, x64-based processor

Having the same issue as described. Same situation where it randomly decides to work one time, then not for several retries. I've tried to "validate files" on steam, and that seems to SOMETIMES make it work again, but it's not consistent enough for me to call that a workaround. No real rhyme or reason except that I can get on once, play just fine, then need to try again and again to get back in. It's not the launcher per se anymore, that was the old issue and that's coming up each time, but now the server listings are compromised more often than not. Previous to the update, it was the launcher that was bugged but once you got in, the server listings were never an issue for me.

Yeah, it's the game itself. Logs and network traffic show it happening after the launcher hands over to the game and the launcher shuts down.

Estelindis · February 17, 2022

Hi all,

We're continuing to investigate. I have some follow up questions from the team. Can you please provide/answer the following:

Launcher logs. This is the location of the launcher logs: Star Wars - The Old Republic\logs
Client logs. This is the location the client logs: Star Wars - The Old Republic\swtor\retailclient\swtor\logs
What AV and firewall are you using? Was a clean boot tested?
Are you using Steam or the website launcher?

Please respond with answers to the above questions. We want to gather information as efficiently as we can.

Launcher log:

2022-02-17 00:13:13 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.
2022-02-17 00:13:13 INFO File info: C:\Games\swtor\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/17/2022 0:13:9, written=2/14/2022 19:0:4
2022-02-17 00:13:13 INFO Initializing download manager
2022-02-17 00:13:13 INFO Loaded settings from C:\Games\swtor\launcher-app.settings
2022-02-17 00:13:13 INFO Loaded settings from C:\Games\swtor\launcher.settings
2022-02-17 00:13:13 INFO Sending crash dumps to [[url]https://patcher-crash.swtor.com/crashcatch][/url]
2022-02-17 00:13:13 INFO completeLauncherInit()
2022-02-17 00:13:13 INFO -----------------------------(0)-----------------------------
2022-02-17 00:13:13 INFO Timezone: 0
2022-02-17 00:13:15 INFO SpecsHash=2184824305.357709795
2022-02-17 00:13:15 INFO Checking for launcher update
2022-02-17 00:13:15 INFO Loaded agreements from C:\Games\swtor\eula.settings
2022-02-17 00:13:15 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-17 00:13:15 INFO Download: [url]http://manifest.swtor.com/patch/patcher2021.patchmanifest[/url] (159.153.92.50 )
2022-02-17 00:13:16 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-17 00:13:16 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10
2022-02-17 00:13:16 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-17 00:13:16 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10
2022-02-17 00:13:16 INFO Patch completed normally (patcher2021)
2022-02-17 00:13:16 INFO Patching end
2022-02-17 00:13:16 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-17 00:13:16 INFO Download: [url]http://manifest.swtor.com/patch/eualas.patchmanifest[/url] (159.153.92.50 )
2022-02-17 00:13:16 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-17 00:13:16 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2022-02-17 00:13:16 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-17 00:13:16 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2022-02-17 00:13:16 INFO Patch completed normally (eualas)
2022-02-17 00:13:16 INFO Patching end
2022-02-17 00:13:30 INFO User logs in.
2022-02-17 00:13:31 INFO Retrieving patch notes for environment [swtor]
2022-02-17 00:13:31 INFO Using environment.name [swtor], productName [retailclient]
2022-02-17 00:13:31 INFO BitRaider is available for [swtor]
2022-02-17 00:13:31 INFO **** BitRaider is DISABLED for [swtor]
2022-02-17 00:13:31 INFO Patch selection action: GoStraightToSSN
2022-02-17 00:13:31 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-17 00:13:31 INFO Chosen environment is swtor
2022-02-17 00:13:32 INFO Forcing patch of VCRT2015-2019
2022-02-17 00:13:32 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-17 00:13:32 INFO Download: [url]http://manifest.swtor.com/patch/vc2017.patchmanifest[/url] (159.153.92.50 )
2022-02-17 00:13:33 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-17 00:13:33 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0
2022-02-17 00:13:33 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-17 00:13:33 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0
2022-02-17 00:13:33 INFO Patch completed normally (vc2017)
2022-02-17 00:13:33 INFO Patching end
2022-02-17 00:13:33 INFO Launching update of VCRT2015-2019 due to it not being installed. 
2022-02-17 00:13:33 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-17 00:13:33 INFO Chosen environment is swtor
2022-02-17 00:13:34 INFO Starting patch of product retailclient_swtor
2022-02-17 00:13:34 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-17 00:13:34 INFO Download: [url]http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest[/url] (159.153.92.50 )
2022-02-17 00:13:34 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:34 INFO Dependency Set: [url]http://manifest.swtor.com/patch/movies_en_us.patchmanifest[/url]
2022-02-17 00:13:34 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:34 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-17 00:13:34 INFO Download: [url]http://manifest.swtor.com/patch/movies_en_us.patchmanifest[/url] (159.153.92.50 )
2022-02-17 00:13:35 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-17 00:13:35 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-17 00:13:35 INFO Dependency Set: [url]http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest[/url]
2022-02-17 00:13:35 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:35 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-17 00:13:35 INFO Download: [url]http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest[/url] (159.153.92.50 )
2022-02-17 00:13:36 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-17 00:13:36 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-17 00:13:36 INFO Dependency Set: [url]http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest[/url]
2022-02-17 00:13:36 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:36 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-17 00:13:36 INFO Download: [url]http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest[/url] (159.153.92.50 )
2022-02-17 00:13:37 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-17 00:13:37 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-17 00:13:37 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294
2022-02-17 00:13:37 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:37 INFO Dependency Set: [url]http://manifest.swtor.com/patch/movies_en_us.patchmanifest[/url]
2022-02-17 00:13:37 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:37 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9
2022-02-17 00:13:37 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-17 00:13:37 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-17 00:13:37 INFO Dependency Set: [url]http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest[/url]
2022-02-17 00:13:37 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:37 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352
2022-02-17 00:13:37 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-17 00:13:37 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-17 00:13:37 INFO Dependency Set: [url]http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest[/url]
2022-02-17 00:13:37 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:37 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357
2022-02-17 00:13:37 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-17 00:13:37 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-17 00:13:37 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-17 00:13:37 INFO Patch completed normally (retailclient_swtor)
2022-02-17 00:13:37 INFO Patching end
2022-02-17 00:13:38 INFO Using environment.name [swtor], productName [retailclient]
2022-02-17 00:13:38 INFO User pressed play (retailclient,en-us,swtor)
2022-02-17 00:13:38 INFO Game successfully launched: C:\Games\swtor\swtor\RetailClient\swtor.exe
2022-02-17 00:13:38 INFO Closed launcher

Client log:

2022-02-17T00:13:39.376086 5638 INFO Login user: Estelindis shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:1975)
2022-02-17T00:13:39.376086 5638 INFO Starting firestorm client [Client.Startup](playerclient.cpp:PlayerClient::Login:2001)
2022-02-17T00:13:39.376086 5638 INFO Client using repository stub instance [Client.Startup](playerclient.cpp:PlayerClient::Login:2022)
2022-02-17T00:13:46.919493 5638 INFO [bwaRenderer] Initializing renderer... [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2022-02-17T00:13:47.125068 5638 INFO [bwaRenderer] using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2022-02-17T00:13:47.477015 5638 INFO [bwaRenderer] Successfully created Device [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2022-02-17T00:13:49.424277 5638 INFO starting BWA Audio Engine [Client.Shutdown](dx8_basic.cpp:OSStartUp:1110)
2022-02-17T00:13:49.720360 5638 INFO Completed OSStartup [Client.Shutdown](dx8_basic.cpp:OSStartUp:1460)
2022-02-17T00:14:56.454664 5638 INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)
2022-02-17T00:15:56.351201 5638 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)
2022-02-17T00:15:56.351201 5638 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:505)
2022-02-17T00:17:58.937124 5638 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)
2022-02-17T00:17:58.937124 5638 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:505)
2022-02-17T00:19:58.967605 5638 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)
2022-02-17T00:19:58.967605 5638 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:505)
2022-02-17T00:20:02.100907 5638 INFO RemoteRenderer process shutdown complete. [Client.Shutdown](dx8_basic.cpp:OSShutDown:2619)

Just using Windows defender and standard Windows firewall (Windows 10). I've fully restarted my system several times between my various attempts to the play the game. If that's not what you mean by a clean boot, please let me know.

I am using the website launcher, not Steam.

YakJedi · February 17, 2022

Same issue here. Frequent server drops and then the server list is empty until I completely restart the game.

I have NOT used the laucher repair tool.

Launcher log:

2022-02-17 00:40:09 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.

2022-02-17 00:40:09 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8047336, created=1/12/2021 1:4:47, accessed=2/17/2022 0:40:6, written=2/14/2022 19:0:4

2022-02-17 00:40:09 INFO Initializing download manager

2022-02-17 00:40:09 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings

2022-02-17 00:40:09 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings

2022-02-17 00:40:09 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings

2022-02-17 00:40:09 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2022-02-17 00:40:09 INFO completeLauncherInit()

2022-02-17 00:40:09 INFO -----------------------------(300)-----------------------------

2022-02-17 00:40:09 INFO Timezone: 300

2022-02-17 00:40:09 INFO SpecsHash=3124155703.976223412

2022-02-17 00:40:10 INFO Checking for launcher update

2022-02-17 00:40:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:40:10 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )

2022-02-17 00:40:10 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-17 00:40:10 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10

2022-02-17 00:40:10 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-17 00:40:10 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10

2022-02-17 00:40:10 INFO Patch completed normally (patcher2021)

2022-02-17 00:40:10 INFO Patching end

2022-02-17 00:40:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:40:10 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2022-02-17 00:40:10 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-17 00:40:10 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2022-02-17 00:40:10 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-17 00:40:10 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2022-02-17 00:40:10 INFO Patch completed normally (eualas)

2022-02-17 00:40:10 INFO Patching end

2022-02-17 00:40:19 INFO User logs in.

2022-02-17 00:40:19 INFO Retrieving patch notes for environment [swtor]

2022-02-17 00:40:19 INFO Using environment.name [swtor], productName [retailclient]

2022-02-17 00:40:19 INFO BitRaider is available for [swtor]

2022-02-17 00:40:19 INFO Previous patching mode for [swtor] is [sSN]

2022-02-17 00:40:19 INFO Patch selection action: GoStraightToSSN

2022-02-17 00:40:19 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-17 00:40:19 INFO Chosen environment is swtor

2022-02-17 00:40:20 INFO Forcing patch of VCRT2015-2019

2022-02-17 00:40:20 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:40:20 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )

2022-02-17 00:40:20 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-17 00:40:20 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0

2022-02-17 00:40:20 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-17 00:40:20 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0

2022-02-17 00:40:20 INFO Patch completed normally (vc2017)

2022-02-17 00:40:20 INFO Patching end

2022-02-17 00:40:20 INFO Launching update of VCRT2015-2019 due to it not being installed.

2022-02-17 00:40:20 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-17 00:40:20 INFO Chosen environment is swtor

2022-02-17 00:40:21 INFO Starting patch of product retailclient_swtor

2022-02-17 00:40:21 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:40:21 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )

2022-02-17 00:40:21 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-17 00:40:21 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:40:21 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )

2022-02-17 00:40:21 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:40:21 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:40:21 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-17 00:40:21 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:40:21 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )

2022-02-17 00:40:21 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:40:21 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:40:21 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-17 00:40:21 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:40:21 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )

2022-02-17 00:40:21 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:40:21 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:40:21 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294

2022-02-17 00:40:21 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-17 00:40:21 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9

2022-02-17 00:40:21 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:40:21 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:40:21 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-17 00:40:21 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352

2022-02-17 00:40:21 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:40:21 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:40:21 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-17 00:40:21 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357

2022-02-17 00:40:21 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:40:21 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:40:21 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:40:21 INFO Patch completed normally (retailclient_swtor)

2022-02-17 00:40:21 INFO Patching end

2022-02-17 00:40:27 INFO Using environment.name [swtor], productName [retailclient]

2022-02-17 00:40:27 INFO User pressed play (retailclient,en-us,swtor)

2022-02-17 00:40:27 INFO Game successfully launched: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

2022-02-17 00:40:27 INFO Closed launcher

2022-02-17 00:54:44 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.

2022-02-17 00:54:44 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8047336, created=1/12/2021 1:4:47, accessed=2/17/2022 0:40:6, written=2/14/2022 19:0:4

2022-02-17 00:54:44 INFO Initializing download manager

2022-02-17 00:54:44 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings

2022-02-17 00:54:44 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings

2022-02-17 00:54:44 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2022-02-17 00:54:44 INFO completeLauncherInit()

2022-02-17 00:54:44 INFO -----------------------------(300)-----------------------------

2022-02-17 00:54:44 INFO Timezone: 300

2022-02-17 00:54:44 INFO SpecsHash=3124155703.976223412

2022-02-17 00:54:45 INFO Checking for launcher update

2022-02-17 00:54:45 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings

2022-02-17 00:54:45 ERROR Promos Error status: 3

2022-02-17 00:54:45 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:54:45 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (NA)

2022-02-17 00:54:45 ERROR Promos Error status: 3

2022-02-17 00:54:46 ERROR Promos Error status: 3

2022-02-17 00:54:47 ERROR Promos Error status: 3

2022-02-17 00:54:48 ERROR Promos Error status: 3

2022-02-17 00:55:00 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-17 00:55:00 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10

2022-02-17 00:55:00 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10

2022-02-17 00:55:00 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10

2022-02-17 00:55:00 INFO Patch completed normally (patcher2021)

2022-02-17 00:55:00 INFO Patching end

2022-02-17 00:55:00 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:55:00 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2022-02-17 00:55:00 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-17 00:55:00 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2022-02-17 00:55:00 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2022-02-17 00:55:00 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2022-02-17 00:55:00 INFO Patch completed normally (eualas)

2022-02-17 00:55:00 INFO Patching end

2022-02-17 00:55:00 INFO User logs in.

2022-02-17 00:55:01 INFO Retrieving patch notes for environment [swtor]

2022-02-17 00:55:01 INFO Using environment.name [swtor], productName [retailclient]

2022-02-17 00:55:01 INFO BitRaider is available for [swtor]

2022-02-17 00:55:01 INFO Previous patching mode for [swtor] is [sSN]

2022-02-17 00:55:01 INFO Patch selection action: GoStraightToSSN

2022-02-17 00:55:01 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-17 00:55:01 INFO Chosen environment is swtor

2022-02-17 00:55:01 INFO Forcing patch of VCRT2015-2019

2022-02-17 00:55:01 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:55:01 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )

2022-02-17 00:55:01 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-17 00:55:01 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0

2022-02-17 00:55:01 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0

2022-02-17 00:55:01 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0

2022-02-17 00:55:01 INFO Patch completed normally (vc2017)

2022-02-17 00:55:01 INFO Patching end

2022-02-17 00:55:02 INFO Launching update of VCRT2015-2019 due to it not being installed.

2022-02-17 00:55:02 INFO Starting game requirements check. Patching requirements using SSN.

2022-02-17 00:55:02 INFO Chosen environment is swtor

2022-02-17 00:55:02 INFO Starting patch of product retailclient_swtor

2022-02-17 00:55:02 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:55:02 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )

2022-02-17 00:55:02 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-17 00:55:02 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:55:02 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )

2022-02-17 00:55:02 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:55:02 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:55:02 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-17 00:55:02 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:55:02 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )

2022-02-17 00:55:02 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:55:02 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:55:02 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-17 00:55:02 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2022-02-17 00:55:02 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )

2022-02-17 00:55:02 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:55:02 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:55:02 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294

2022-02-17 00:55:02 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest

2022-02-17 00:55:02 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9

2022-02-17 00:55:02 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:55:02 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9

2022-02-17 00:55:02 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest

2022-02-17 00:55:02 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352

2022-02-17 00:55:02 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:55:02 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352

2022-02-17 00:55:02 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest

2022-02-17 00:55:02 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357

2022-02-17 00:55:02 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:55:02 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357

2022-02-17 00:55:02 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294

2022-02-17 00:55:02 INFO Patch completed normally (retailclient_swtor)

2022-02-17 00:55:02 INFO Patching end

2022-02-17 00:55:10 INFO Using environment.name [swtor], productName [retailclient]

2022-02-17 00:55:10 INFO User pressed play (retailclient,en-us,swtor)

2022-02-17 00:55:10 INFO Game successfully launched: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

2022-02-17 00:55:10 INFO Closed launcher

Client log:

2022-02-16T19:55:10.569175 2fbc INFO Login user: YakJedi shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:1975)

2022-02-16T19:55:10.569175 2fbc INFO Starting firestorm client [Client.Startup](playerclient.cpp:PlayerClient::Login:2001)

2022-02-16T19:55:10.569175 2fbc INFO Client using repository stub instance [Client.Startup](playerclient.cpp:PlayerClient::Login:2022)

2022-02-16T19:55:15.772553 2fbc INFO [bwaRenderer] Initializing renderer... [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T19:55:15.782555 2fbc INFO [bwaRenderer] using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T19:55:15.982600 2fbc INFO [bwaRenderer] Successfully created Device [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)

2022-02-16T19:55:17.206874 2fbc INFO starting BWA Audio Engine [Client.Shutdown](dx8_basic.cpp:OSStartUp:1110)

2022-02-16T19:55:17.334903 2fbc INFO Completed OSStartup [Client.Shutdown](dx8_basic.cpp:OSStartUp:1460)

2022-02-16T19:55:23.832828 2fbc DEBUG Constructed with desired state [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectionObject:42)

2022-02-16T19:55:23.832828 2fbc DEBUG [OMEGACONNECT] Starting login: YakJedi : @he3000n01.swtor.com:8995:castlehilltest [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:148)

2022-02-16T19:55:23.917847 2fbc DEBUG setState changing state to [CS_LOGGING_IN] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:24.345943 2fbc INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)

2022-02-16T19:55:25.175127 2fbc DEBUG Game launch reply address = va1poola1n0008.swtor.com:20959 [Connect.omega.appframework.ServerProxy](serverproxy.cpp:omega::ServerProxy::ReplyGameLaunch:178)

2022-02-16T19:55:25.571218 2fbc DEBUG HandleInitialize completed. [Firestorm.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandleInitialized:413)

2022-02-16T19:55:25.571218 2fbc DEBUG setState changing state to [CS_APP_INITIALIZED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:25.571218 2fbc DEBUG setState changing state to [CS_CONNECTING_REPOSITORY] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:25.571218 2fbc DEBUG setState changing state to [CS_REPOSITORY_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:25.571218 2fbc DEBUG setState changing state to [CS_CONNECTING_COMPILERS] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:25.571218 2fbc DEBUG setState changing state to [CS_COMPILERS_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:25.571218 2fbc DEBUG setState changing state to [CS_CONNECTING_SHARD] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:25.571218 2fbc DEBUG [sHARDCONNECT] Starting shard server connections [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ScriptCompilersConnected:301)

2022-02-16T19:55:25.924296 2fbc DEBUG [sHARDCONNECT] All connections for shard connect have fully connected. [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::connectionsOpen:109)

2022-02-16T19:55:25.924296 2fbc DEBUG Connection Object connected to Omega shard [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectedToOmega:326)

2022-02-16T19:55:25.924296 2fbc DEBUG setState changing state to [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)

2022-02-16T19:55:26.503424 2fbc INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)

2022-02-16T19:55:27.156573 2fbc DEBUG TellCharacterSummaries [Firestorm.firestorm.OmegaWorldObject](omegaworldobject.cpp:OmegaWorldObject::TellCharacterSummaries:410)

2022-02-16T19:55:31.562558 2fbc DEBUG TravelPending: man_main : 4611686313016694000 : 4611686313016694000 : 6 : \world\areas\4611686313016694000\area.dat [Firestorm.firestorm.OmegaWorldObject](omegaworldobject.cpp:OmegaWorldObject::TravelPending:271)

2022-02-16T19:55:33.462982 2fbc INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)

2022-02-16T20:02:13.414064 2fbc ERROR Disconnected from shard, failing back to shard select. [Disconnect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandleDisconnect:573)

2022-02-16T20:02:13.414064 2fbc DEBUG Disconnect invoked with error code DISCONNECTED_FROM_WORLD_SERVER [Disconnect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::Disconnect:179)

2022-02-16T20:02:13.414064 2fbc DEBUG setDesiredConnection [CS_SHARD_DISCONNECTING] in current state [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setDesiredConnection:70)

2022-02-16T20:02:14.587022 2fbc INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)

2022-02-16T20:02:26.252476 2fbc ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2022-02-16T20:02:26.252476 2fbc WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:505)

2022-02-16T20:04:07.392779 2fbc INFO RemoteRenderer process shutdown complete. [Client.Shutdown](dx8_basic.cpp:OSShutDown:2619)

Using Norton360 for AV and firewall.

I do not use steam.

Mckor · February 17, 2022

Same issue here. Frequent server drops and then the server list is empty until I completely restart the game.

Can I ask what kind of computer you are using?

Peglas · February 17, 2022

I haven't, but there have been one or two cases over the last week where the launcher didn't crash, and one or two cases since the 7.0 patch where people were able to play briefly. Sorta like the bug gets bugged one in a hundred times and things work the way they are supposed to.

Problem is no one can reproduce the results reliably in order to come up with a set of steps to make the game work. It's just sheer luck if it does.

yet my "cleaning the settings" works every time for me and I don't lose keybinds or anything like that. Only thing I lose is the graphic and sound settings I just copy the char stuff back into the folders and the keybindings, done it 3 times today 2 times yesterday worked every time.

Mckor · February 17, 2022

yet my "cleaning the settings" works every time for me and I don't lose keybinds or anything like that. Only thing I lose is the graphic and sound settings I just copy the char stuff back into the folders and the keybindings, done it 3 times today 2 times yesterday worked every time.

At what point are you copying the settings back?

And are you deleting launcher.settings and eula.settings from the game directory? That was the only way I got it to work.

Give me a step by step, I can build either a bat file or AutoHotkey script to automate the process.

Empty server list

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