So far it seems like our compensation will be an automated email saying to put in a ticket. From the game. Where you have to be logged in with set server select.

Fun fact: This is the 7th most replied thread on the bug report forum. And we still don’t have it fixed.

Never mind! Apparently you have to be able to log in to the game to open a ticket. Cool. Super impressed with how this is all playing out. My fool self resubbed back when the PTR fix patch came out. What a clown I am.

I just got two of them too. So… am I creating a ticket then? Jackie?

I want 3000 cartel coins and a “martyr” title for this.

So over a month for a fix. Impressive.

Appears to work. Hope this makes it to live soon! Not that its overly important right now, but I was kind of hoping this would fix the empty-servers-after-resuming-from-sleep issue, but it didn't.

I had hopes that server-side hotfix might help us. Nope.

Looks like it’s probably going to be a while: https://www.swtor.com/community/showpost.php?p=10011571&postcount=1

Day 21. Guild Wars 2 End of Dragons releases today.

You are not wrong.

So are we looking at like… in the next week? Or multiple weeks? Luckily I caught my cancel right before getting billed for another month tomorrow.

According to a private message response from JackieKo, the lack of additional communication is because they are waiting to be able to give us a timeline.

Hey JackieKo - anyone want to address when this fix might roll out?

Anyone get a response to their “Ryzen Issue” email yet?

And with no reply from a dev or CM letting us know… sigh.

Just tried this. Got really excited when it went from launch to empty server list in fifteen seconds instead of over a minute.... but that was only first launch. I've had precisely zero successful logins since 7.0, unless you count the one using a borrowed older machine... I'm using the website-downloaded client, not Steam. I don't want to install again. I wish they'd tell us what the issue is... I'm very curious. This, along with other issues, has turned me off to buying another AMD-powered ASUS laptop ever again.

One more day until we find out if they meant “next maintenance” or 7.0.1/7.1…

If you’ve got a Ryzen processor you might be affected by the same issue all us people with Zephyus laptops have. Otherwise, might want to check if your AV and Firewall are getting in the way. I know Norton360 has given some people trouble after patches, requiring manually re-adding launcher.exe and swtor.exe and allowing all traffic.

Let me guess - Asus Zephyrus G14 or G15?

I hadn't thought to reach for a pitchfork... then you said this. If this isn't in a hotfix...

Just waiting on the next basic online service isn’t working troubleshooting step… “have you tried rebooting your router?”

You’ve scared them off.

I’m about ready to cancel my sub and throw money at Lost Ark instead. This is beyond disappointing.

Here you go. Launcher log: And here's the client log: Antivirus/Firewall is Norton 360. Clean boot was troubleshooting step 1. Website launcher. I'll also note, as I alluded to earlier in this thread, I've often had empty server lists in the past after resuming from sleep - previously easily resolved by a reboot. Obviously that's not fixing it in this case. I've often wondered if this had something to do with the WLAN adapter coming out of suspend in some different mode