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JackieKo

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Everything posted by JackieKo

  1. JackieKo
    @Master_Neaj Hi there! As suggested earlier in this thread, please reach out to support@swtor.com with the details of your transfer, so they have the necessary info. Be sure to include your account name. Thanks!
  2. JackieKo
    Hi everyone, We’re extending the cut off date for the 16 free transfers to the Shae Vizla server to 14 April, 2024 11:59pm CT / 15 April, 2024 2:59pm AEST, so players have the whole weekend to process transfers if they have not yet. As a reminder, Subscribers have until 10 June, 2024 to take advantage of the 50% discount (500 Cartel Coins off!) on transfers to the Shae Vizla server. Thanks!
  3. JackieKo
    Hi everyone, The Galactic Seasons 6 objectives have been updated. Please see here or the events page to see the updated objectives for April 9 - May 13. DE/FR translations will be coming soon! Thanks!
  4. JackieKo
    Hey there! The next batch of GS objectives will be going up later today!
  5. JackieKo
    Good morning everyone, We will be taking down servers in approximately 15 minutes to deploy Game Update 7.4.1c. Estimated downtime is 3 hours. Thanks!
  6. JackieKo
    Hello everyone, Patch notes for 7.4.1c are now available. You can read them here. Thanks!
  7. JackieKo
    Hey there! Definitely a typo! The dates for week 3 and 4 have been updated accordingly. Thanks!
  8. JackieKo
    until
    Date: April 16 - April 23 (BEGINS AND ENDS AT 12:00PM GMT) Requirement: Level 15+ For a limited time, the Bounty Brokers Association has opened its doors to anyone willing to take on their dangerous contracts, offering an opportunity for both seasoned and rookie hunters to prove their skills and bring crime syndicates and violent gangs to justice! Each day, you can sign up for one standard Henchman contract and one high profile Kingpin Contract, and each may take you to a separate planet. Complete five standard contracts to unlock Kingpin missions with bigger loot! Head to the fleet now, invite your friends and visit representatives of the Association to get started on your contracts! FEATURED REWARDS: Reputation with the Bounty Brokers Association Bounty Tracker’s Armor Set and Contract Hunter’s Armor Set Assassin’s Bowcaster and Elite Tracker’s Bowcaster weapons Lobelot, Swamp Kell Drake, and Drink Server Probe Mini-pets BH-7X Custom Hunter Mount …and more! FR Date: Du 16 avrilau au 23 avril (DÉBUT ET FIN À 14H HEURE DE PARIS) Prérequis : Niveau 15 ou supérieur Pendant une durée limitée, l'Association des Courtiers en Primes ouvre ses portes à quiconque veut honorer ses dangereux contrats, offrant l'opportunité aux vieux briscards comme aux chasseurs débutants de prouver leurs compétences et de faire passer en justice les gangs violents et autres mafias ! Chaque jour, vous pouvez signer un contrat standard Homme de main et un contrat Gros bonnet de haute volée, et chacun peut vous emmener sur une planète différente. Terminez cinq contrats standard pour déverrouiller des missions Gros bonnet avec un plus gros butin ! Allez dans la flotte maintenant, invitez vos amis et parlez aux représentants de l'ACP pour obtenir des contrats ! RÉCOMPENSES EN JEU : Réputation auprès de l'Association des Courtiers en Primes Ensembles d'armure : traqueur de primes et chasseur de contrats Armes : arbalète d'assassin et arbalète de traqueur assassin d'élite Mini-animaux domestiques : lobelot, dragon kell des marais, sonde de breuvage Monture de chasseur BH-7X personnalisée ... Et bien plus ! DE Datum: 16. April - 23. April (BEGINNT UND ENDET UM 14:00 UHR MESZ) Voraussetzung: Stufe 15+ Die Kopfgeld-Vermittlungsgesellschaft hat für kurze Zeit ihre Türen für alle geöffnet, die bereit sind, ihre gefährlichen Aufträge anzunehmen. So haben erfahrene wie auch neue Jäger die Möglichkeit, ihre Fähigkeiten unter Beweis zu stellen und Verbrechersyndikaten und gewalttätigen Banden Gerechtigkeit widerfahren zu lassen! Ihr könnt euch jeden Tag für einen normalen Handlanger-Auftrag und einen besonders lukrativen Wertvolles-Ziel-Auftrag anmelden, die euch womöglich auf verschiedene Planeten führen. Schließt 5 Standard-Aufträge ab, um wertvolle Ziele zu jagen, die noch bessere Beute bringen! Reist jetzt zur Flotte, ladet eure Freunde ein und sprecht mit den Mitarbeitern der Kopfgeld-Vermittlungsgesellschaft, um mit euren Aufträgen zu beginnen! AUSGEWÄHLTE BELOHNUNGEN: Ruf bei der Kopfgeld-Vermittlungsgesellschaft Rüstungsset des Kopfgeldsuchers und Rüstungsset des Vertragsjägers Armbrust des Attentäters und Armbrust des Elite-Aufspürers Lobelot, Sumpf-Kell-Drache und Kellnersonde als Mini-Haustier Maßgefertigter BH-7X-Jäger ... und mehr!
  9. JackieKo
    until
    Date: April 2 - April 9 (BEGINS AND ENDS AT 12:00PM GMT) Requirement: Level 20+ The remote planet Dantooine has been thrust into the center of escalating hostilities between the Galactic Republic and the Sith Empire. Spurred on in secret by covert Imperial forces, the Nova Blade pirates have staged an all-out attack on the pastoral Republic world. As the Republic scrambles to defend this key territory at the edge of Imperial space, the Empire plans to capitalize on the chaos and deal a major blow to the longtime Republic bastion. FEATURED REWARDS: Nova Blade and Dantooine Homesteader Armor Sets Ugnaught Companion Walker Mount Kath Hound Mount Kath Hound Mini-pet Dantooine-inspired Stronghold Decorations … and more! FR Date : Du 2 avril au 9 avril (DÉBUT ET FIN À 14H HEURE DE PARIS) Prérequis : Niveau 20 ou supérieur La planète isolée de Dantooine se retrouve au cœur des hostilités entre la République Galactique et l'Empire Sith. Poussés en secret par les forces impériales, les pirates des Lames Nova ont préparé une offensive sur cette paisible planète contrôlée par la République. Alors que les forces de la République tentent de défendre ce territoire clé aux portes de l'espace impérial, l'Empire cherche à profiter du chaos pour frapper un grand coup contre ce bastion de la République. RÉCOMPENSES EN JEU : Ensembles d'armure des Lames Nova et de fermier de Dantooine Partenaire Ugnaught Monture Walker Monture Chien katht Mini-animal domestique Chien kath Décorations de forteresse sur le thème de Dantooine … and more! DE Datum: 2. April - 9. April (BEGINNT UND ENDET UM 14:00 UHR MEZ) Voraussetzung: Stufe 20+ Der abgelegene Planet Dantooine wurde zum Mittelpunkt einer feindseligen Eskalation zwischen der Galaktischen Republik und dem Sith-Imperium. Nachdem sie im Verborgenen durch verdeckt agierende imperiale Streitkräfte angestachelt wurden, haben Nova Blade-Piraten einen kompromisslosen Angriff auf die ländliche republikanische Welt gestartet. Während die Republik verzweifelt versucht, diese bedeutende Position am Rande des imperialen Raums zu verteidigen, plant das Imperium, das Chaos zu nutzen, um der langjährigen Bastion der Republik einen entscheidenden Schlag zu versetzen. AUSGEWÄHLTE BELOHNUNGEN: Nova Blade-Rüstungsset und Rüstungsset des Dantooine-Gutsbesitzers Ugnaught-Gefährte Kampfläufer-Transportmittel Kath-Hund-Reittier Kath-Hund-Mini-Haustier Von Dantooine inspirierte Festungsdekorationen ... und mehr!
  10. JackieKo
    Hi everyone, Heads up that we will be taking the servers offline on April 3, 2024 at 7am CT / 12pm UTC to deploy Game Update 7.4.1c. Estimated downtime is 3 hours. A full list of patch notes can be found here on Tuesday, April 2. As usual, I'll be using this thread to post updates. Thanks!
  11. JackieKo
    Hey everyone, Team did a little digging and while they could not find anything that would cause the random FP issue holistically, we can confirm that Shrine of Silence is not giving credit toward Socialite 1. This bug will be tracked and fixed in a future update. Thanks!
  12. JackieKo
    Hi again, 7.4.1b Patch Notes are now available. Thanks!
  13. JackieKo
    Hi everyone, Game Update 7.4.1b will be deploying tomorrow, March 21! Details below: Time: 7am CT / 12pm UTC Estimated down time: 3 hours We're working on getting patch notes published here. They will be going up by end of day. Thanks!
  14. JackieKo
    Hi all, Please keep an eye on the dev tracker for this issue. Updates concerning this fix can be found here. Thanks!
  15. JackieKo
    until
    EN: Galactic Seasons 6 “Building a Foundation” will begin with the launch of Game Update 7.4.1 on March 12th! Once the update goes live, players will be able to make progress through the Free Reward track or the Subscriber Reward track (both tracks are available to Subscribers!) and earn new rewards. Below are the details of what players can expect from this new season! Season objectives from April 9 - May 13 can be found here. FR: La Saison galactique 6 "Fondations" commencera avec le lancement de la mise à jour 7.4.1 le 12 mars ! Une fois la mise à jour disponible, vous pourrez progresser dans le registre des récompenses gratuit ou dans le registre des récompenses d'abonnés (les deux registres seront disponibles pour les abonnés !) et gagner de nouvelles récompenses. Vous trouverez ci-dessous les détails sur ce qui vous attend dans cette nouvelle saison ! DE: Galaktische Saison 6 "Ein solides Fundament" beginnt mit der Veröffentlichung von Spiel-Update 7.4.1 am 12. März! Sobald das Update live ist, können Spielende Fortschritte über die kostenlose Belohnungsreihe oder die Abonnenten-Belohnungsreihe erzielen (für Abonnenten sind beide Reihen verfügbar!) und neue Belohnungen erhalten. Im Folgenden findet ihr alle Details, was Spielende in dieser neuen Saison erwartet!
  16. JackieKo
    Hi everyone, Wanted to share this update with you all as quickly as possible. Game Update 7.4.1b will be pushed, however, we still anticipate deploying the update this week. As soon as we have more details we can share, we will be updating this thread with all the relevant info. This update will include various fixes including: Fitted Armors and Weapons for World Drops and Ancient Armaments are now Bind to Legacy on Equip and have a Vendor Value of 100 credits to allow sale on the GTN and Vendors. Reduced the drop rates of new items in the "Grade 11 Treasure Hunting Lockbox" significantly to better align with previous drop rates. Fixed an issue preventing server transfer for some characters with previously opened lootboxes. Of course, please refer back to my previous post about what to expect with the fix going in for the issue where some players are unable to get past the key art loading screen. Keep an eye on this thread for further details on 7.4.1b. Thanks!
  17. JackieKo
    Hi everyone, Following up on the issues some players are having with being unable to get past the key art loading screen. Appreciate everyone who sent in a DxDiag file as requested. The team believes that a fix has been identified, and will be included in 7.4.1b which we are expecting to be deployed this week. There are a few important notes that we want to be very clear about: The team believes that a fix has been identified, however, we have not been able to 100% reproduce this issue. Should this fix not work when 7.4.1b goes live, we will again work with impacted players to identify what the root cause could be. In the event that impacted players are able to log into the game when 7.4.1b goes live, we will work on compensating said players for lost game time. We are currently targeting March 20th to roll out 7.4.1b. When I have more information, I will update this thread. Thanks all EDIT: See post later in thread. We are still targeting 7.4.1b to go out this week, but it will not be March 20th.
  18. JackieKo
    Hi everyone, I know we’re coming up on the weekend, so I wanted to update this thread with what’s happening regarding this issue. First, thanks to everyone who is supplying info for us and answering the questions the team has. It’s helpful in their investigation into this issue. Second, a fix has not been determined as of now, however, please know that this is a priority for the team. Third, the team has requested that DxDiag files be sent to communitysupport@swtor.com. Please only send in files if you are impacted by the issue of not being able to get past the loading screen. And be sure to include your account name! If the team needs additional info, I will update this thread again. Lastly, we understand that the players impacted by this problem have not been able to get into the game since 7.4.1 went out, and we are working on plans to compensate those players. This will be executed after a fix has been made and deployed. Thanks for your patience everyone! Note: Copy and pasting the reply I made from this thread. Just adding this here for more visibility and consolidating info.
  19. JackieKo
    Hi everyone, I know we’re coming up on the weekend, so I wanted to update this thread with what’s happening regarding this issue. First, thanks to everyone who is supplying info for us and answering the questions the team has. It’s helpful in their investigation into this issue. Second, a fix has not been determined as of now, however, please know that this is a priority for the team. Third, the team has requested that DxDiag files be sent to communitysupport@swtor.com. Please only send in files if you are impacted by the issue of not being able to get past the loading screen. And be sure to include your account name! If the team needs additional info, I will update this thread again. Lastly, we understand that the players impacted by this problem have not been able to get into the game since 7.4.1 went out, and we are working on plans to compensate those players. This will be executed after a fix has been made and deployed. Thanks for your patience everyone!
  20. JackieKo
    Hi everyone, There’s been conversations surrounding the removal of Timer Achievements that are tied to Master Mode (MM) Operations, and we wanted to give you all a glimpse of what led us to this change and what’s happening behind the scenes now. We typically do not openly talk about exploits, however, this is a unique situation and we wanted to add more context to what transpired. In short, there was an Operations bug that was being exploited that allowed players to clear Story Mode level Ops under the guise of playing in Master Mode and earning MM rewards. At the time the bug existed, players that joined a group readying for a Master Mode run could leave the group, reset their phase as Story Mode, rejoin the group, and the entire instance the group was in would be set for Story Mode. The instance, however, would still look like the group was in Master Mode. Thus it was possible for a group to run a Story Mode Op and receive Master Mode rewards upon completion. For a period of time, it was possible for players to partake in this exploit whether they were aware of it or not. When 7.4.1 launched, titles were removed from players who completed Master Mode Operations within that window of time. We are looking into the game data around all MM kills as some players, guilds, and groups are reporting they did this Achievement legitimately while this exploit was live. Currently, the appropriate teams are reviewing the accounts of all players involved with Master Mode runs prior to 7.4.1 going live to validate the legitimacy of the claims. This will take time to review and process, so appreciate your patience as the team sorts through all the data. I will update this thread with next steps pending the completion of the investigation. Thanks all
  21. JackieKo
    Hi everyone, Thanks to all who are providing info the team needs to investigate this issue further. There is a follow up troublshooting step they would like you to try if deleting the client_settings_ini file AND adjusting the graphicsquality line to 1 does not work. For players who are unable to get past the key art loading screen, can you: Open the client_settings_ini file to edit it. Under the [Renderer] section, delete all the lines save for the GraphicQuality line and adjust that to 1 As an example, your file should now look something like this. [Renderer] GraphicsQuality = 1 [Game] MoviesFolder = ..\..\Movies SwtorRegKey = SOFTWARE\BioWare\Star Wars - The Old Republic Save and load up the game. Please report here whether or not that fixed your issue. I do ask that comments are kept to providing the info asked for, so we can quickly collect responses. Thanks!
  22. JackieKo
    Hi all, I've asked for players to answer some questions the team is asking regarding this issue here in this thread. We'll be keeping an eye on responses.
  23. JackieKo
    Hi all, Following up on the above. If deleting the settings folder does not fix the issue, could you please answer the following: What happens if you edit the client_settings_ini file and change the lines “GraphicsQuality = 1” and “TextureQuality = 1”? (It's fine if you don't see the TextureQuality line). What graphics card are you using? Feel free to answer in this thread.
  24. JackieKo
    Servers are now back up! The following patch notes will be added shortly. Fixed an issue with the exclusive Join the Fight bundle K-NorCo B5C Mount not being able to be rideable at level 1. Galactic Seasons 6 Blueprint Fragments are now Bind on Pickup. Thanks all
  25. JackieKo
    Good morning everyone, We're getting ready to deploy Game Update 7.4.1a: Time: 9:30am CT / 2:30pm UTC Estimated downtime: 2 hours I'll update this thread when the servers are back up.
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