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[Bug] Lost the majority of the achievements from the Nar Shaddaa Nightlife event


rafaelloaa

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  • 2 weeks later...

I lost faith that this is going to be fixed - which is really going to piss me off. If that was only a display issue as in it doesn't show up when the event is not active, I bet they would have told us so.

 

Exactly like these nightmare runs that we had to run again to get the boss kill achievements that were lost or the 25 runs of Legacy of the Rakata that we had to run again. The only "fix" is always completing them again. Except that this is unacceptable when these achievements for this event required time, credits and luck.

 

Going from 295/295 to 0 and being told "tough luck, do that again" will just cancel my sub.

Edited by demotivator
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  • 2 weeks later...
Hmm Im about to hit OP 55 and have doen all my story line missions for class. Legacy says I haven't done Dromund Kaas operative Story line.. ***? I am OCD and a completionist, now i have to spend several hours going through all the legacy stuff to see which things are FUBAR. Any fix for it yet? Just checked and my entire story line for all planets is showing not completed.
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I am riding on my rancor but my achievment says that i've never played the nar shaddar nightlife event.

 

German Support only says it will be fixed with the next patch, ~3 month (and some patches) ago....

I spend a lot of credits to complete this achievment and there is still no update.

Edited by Xinnra
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I just noticed this morning that 2 of the achievements from the Casino Event vanished (Jackpot and Hot Sots, I think). I don't know when they vanished, but it couldn't have been all that long ago. I'm usually reviewing my Legacy once every few weeks or so.

 

I should have everything except for the hidden achievement with the exploding machine.

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Hellooooo Bioware,

 

its been 4 month now since you guys killed the nar shaddaa nightlife event achievements and STILL no re-granting of them yet.

 

Any news on this would be greatly appreciated.

Do not expect that I'm going to run this event again. I spend endless hours and millions of credits until I had all achievement like many other players (still have the mounts and the titel for the exploding slot machine) but neither got any news nor the achievements back.

 

And yes, I fully understand your commitment for sorting out those many bugs from 3.0 SoR Update, but I for myself do not understand why 3.0 was even released, and then with such a bug feast around , when other bugs still exists?

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Be prepared to re-do those achievements next time nar shaadda casino event will pop ... :(

 

Like Eric said abour Rishi achievements :

 

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

(...)

 

We apologize for any inconvenience caused by this.

 

-eric

 

They know that people will be trying to get the achievements again whatever it takes and also because it's their first time on the event, because they are passionate or just because they are jealous of not having it.

At the end of the story, it's always the same thing, choose your clan : you want it or you don't want it

 

So why spending time and money to develop a heavy batch system parsing logs and granting achievements backwards (that also include the potential risk of a mishandling) ?

 

But I must admit that I'm part of those who are really disappointed with this policy. A ticket to the support should be enough for achievement to be granted. I know ... (a ticket * thousands of players) means of lot work to do and cost a lot of money. But it why we are paying a subscription....

 

W.

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This is a piece of crap policy IMHO and especially in this case. This entire even was a money grab on their part and we all knew it. We played along anyways because of mounts and achievements. I'm glad we didn't lose our mounts but this response is crap.

 

It's along the same lines as playing the lottery over and over again until you finally win and then once you turn in the ticket, they say they accidentally threw away everyone's winning tickets and its policy to not get them out of the trash but you can feel free to play again next time they have the lottery.

 

Guess how much I trust them at this point to play the event next time its up:)

Edited by BoboHut
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"Policy" is a rather formal term. I wonder if they actually have a written (or oral) policy that says exactly what Eric said, or if the policy to which he refers is to a data retention policy that doesn't include backing up enough data to make restoration of achievements possible.

 

Seriously.

 

In the achievements section, it has a time stamp for when the achievement was earned. If that's the only place it's permanently stored, then if a bug comes by and "erases" that data, and the bug isn't discovered until after whatever backups contained that information are destroyed (overwritten), then it would be impossible to restore the achievement.

 

Now, there might be *other* data (such as titles, CC awards, etc.) that allow people to determine *that* an achievement had to have been earned, but unless that extraneous data has a time stamp (CC does, titles, decorations, etc., probably don't), it might be able to regrant it, but they wouldn't be able to time stamp it.

 

For most achievements, I'd say getting it back with the date of regrant would be acceptable to most people, and I'd think that most of the Nightlife achievements would fall into that category.

 

But really, it sounds like achievements are just an add-on, and that they thought they were important enough to add in, but not important enough to add in correctly.

 

FYI, as long as my actual rewards don't go away, and I don't lose too much progress on rewards I'm pursuing, I really don't care, and I assume that's the attitude most people have. However, part of that is *because* it's clear that the points don't matter to BW. It's kind of like the Legacy system -- they started it, but it really isn't going anywhere. Maybe if they took backing up achievement data more seriously, and gave awards for various point totals (thus making achievements not associated with any direct benefits useful) more people would use the system...

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In the achievements section, it has a time stamp for when the achievement was earned. If that's the only place it's permanently stored, then if a bug comes by and "erases" that data, and the bug isn't discovered until after whatever backups contained that information are destroyed (overwritten), then it would be impossible to restore the achievement.

 

Now, there might be *other* data (such as titles, CC awards, etc.) that allow people to determine *that* an achievement had to have been earned, but unless that extraneous data has a time stamp (CC does, titles, decorations, etc., probably don't), it might be able to regrant it, but they wouldn't be able to time stamp it.

 

To start with, I'm not entirely sure if this is a troll post or not. This is the bug section of the forums were there is a bug and we are posting our complaints towards such bugs. Responses from Bioware addressing the bugs make total sense. People defending Bioware by assuming they know how their servers are set up and then using that to justify why Bioware is not helping is beyond my understanding. I usually check to see other posts these people have made because I usually they are attempting to put down other peoples requests in hopes that Bioware will focus on their own issues with the game. Today, I am too lazy so I'll just deal with attempting to respond to you the legit way.

 

I agree they might have an extremely poor database structure that either quickly over writes backups or poor customer service that ignored the forums when we first pointed out the bug until it was too late. I understand these things happen. I also understand some people cared more about the rewards then the achievements so this means nothing to them. However, in the thread titled "[bug] Lost the majority of the achievements from the Nar Shaddaa Nightlife event,' the people who care about the achievements are interested in getting them back. If that's not you, then you don't need to read this thread.

 

As far as a solution, I think that other methods do exist to determine if someone received an achievement. They may not have a time stamp, but the achievement could be granted and given a date known to be within the event time frame. Retroactively going back through every single persons account probably is too much to ask for considering their resources, but I don't think its too much to ask for them to honor the requests for those that made bug reports, since they are possible the small fraction of players that might actually care.

 

For me personally, there are other things I care about more, but I absolutely continued playing the Casino event once I had the prizes I wanted for the achievements. That's time and money spent on something that they accidentally deleted and are not even attempting to correct. Fixing it in the future is not correcting it. Its asking to spend more time and money on something they failed to honor in the past. Unless they decide to actually correct this situation, they have lost my trust in this matter and I will not participate in the event next time around. I know everyone is entitled to their own opinions and you may disagree with mine, but that's why I'm placing it here in the bug sections concerning said bug and I still don't know why you are here.

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To start with, I'm not entirely sure if this is a troll post or not. This is the bug section of the forums were there is a bug and we are posting our complaints towards such bugs. Responses from Bioware addressing the bugs make total sense. People defending Bioware by assuming they know how their servers are set up and then using that to justify why Bioware is not helping is beyond my understanding. I usually check to see other posts these people have made because I usually they are attempting to put down other peoples requests in hopes that Bioware will focus on their own issues with the game. Today, I am too lazy so I'll just deal with attempting to respond to you the legit way.

 

I agree they might have an extremely poor database structure that either quickly over writes backups or poor customer service that ignored the forums when we first pointed out the bug until it was too late. I understand these things happen. I also understand some people cared more about the rewards then the achievements so this means nothing to them. However, in the thread titled "[bug] Lost the majority of the achievements from the Nar Shaddaa Nightlife event,' the people who care about the achievements are interested in getting them back. If that's not you, then you don't need to read this thread.

 

As far as a solution, I think that other methods do exist to determine if someone received an achievement. They may not have a time stamp, but the achievement could be granted and given a date known to be within the event time frame. Retroactively going back through every single persons account probably is too much to ask for considering their resources, but I don't think its too much to ask for them to honor the requests for those that made bug reports, since they are possible the small fraction of players that might actually care.

 

For me personally, there are other things I care about more, but I absolutely continued playing the Casino event once I had the prizes I wanted for the achievements. That's time and money spent on something that they accidentally deleted and are not even attempting to correct. Fixing it in the future is not correcting it. Its asking to spend more time and money on something they failed to honor in the past. Unless they decide to actually correct this situation, they have lost my trust in this matter and I will not participate in the event next time around. I know everyone is entitled to their own opinions and you may disagree with mine, but that's why I'm placing it here in the bug sections concerning said bug and I still don't know why you are here.

 

I was neither trolling nor defending BW. I'm not disagreeing that it's a bug, and it does annoy me that they don't seem to take the achievement system seriously -- and when they say their policy is not to restore achievements to people who earned them because "it's too hard", I read that as them saying, "we can't". It would be like saying that it's my policy not to drive faster than the speed of light, like somehow it's a choice that I make.

 

I wasn't trying to say that it's not a serious problem because I only care about the rewards. As far as I know, other than in-game rewards for specific things (which I do care about), all you get is points and a time stamp, either of which can be "lost" at any time and with (per their "policy") no way to regain them, other than by redoing the content (at which point you'll only get that time stamp). The only time I see people talking about points is in a few threads where people have to take screen shots and set up their own score board posts, and the only people who seem to care about time stamps are the progression raiding guilds, who have to track their accomplishments with screen shots on their own score board posts.

 

At least PVP has score boards, as win-tradey as they are. If BW set up score boards for achievements, I'd actually consider devoting some time to them. So, it's not that I don't care about this bug because I don't care about achievements, it's that I don't care about achievements because BW doesn't.

 

Anyway, thanks for answering me like a non-troll, since that isn't what I was doing.

 

(And, FYI, I had all of the Nightlife Achievements, losing them and seeing BW's non-reaction was gave me my current attitude)

Edited by eartharioch
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had same / similar issues with my sage since day 1 of the achievements were added, shes lv55 but none of the story or planetary achievements are there and strangely she does not receive kill credit for the "kill 500 of xxxx" achievements either, have submitted several bug reports but nothings ever come of it. :mad:
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