Talizzar Posted January 28, 2012 Share Posted January 28, 2012 Really? Not everyone reads the forums regularly. How about an email too? How about some in game notices more than a 15 minute warning. We were at the last boss of Border Patrol Hard mode and nearly done when the servers went down. Thanks for caring so much about your customers. I have submitted a ticket but I am sure I will get the I am sorry there is nothing we can do for you chump. Link to comment Share on other sites More sharing options...
Grecanis Posted January 28, 2012 Share Posted January 28, 2012 Emails are not necessary. But they should put the notices back on the launcher. Link to comment Share on other sites More sharing options...
iceperson Posted January 28, 2012 Share Posted January 28, 2012 Emails are not necessary. But they should put the notices back on the launcher. There was a message on the launcher (at least there was on mine.) Link to comment Share on other sites More sharing options...
Grecanis Posted January 28, 2012 Share Posted January 28, 2012 there's one that flashes on while the game is loading (on mine at least) but as soon as the enter button lights up it disappears and there is no link to bring it back up. Link to comment Share on other sites More sharing options...
SirSensi Posted January 28, 2012 Share Posted January 28, 2012 The 15 minute system message warning is common practice. Link to comment Share on other sites More sharing options...
Menisong Posted January 28, 2012 Share Posted January 28, 2012 Really? Not everyone reads the forums regularly. How about an email too? How about some in game notices more than a 15 minute warning. We were at the last boss of Border Patrol Hard mode and nearly done when the servers went down. Thanks for caring so much about your customers. I have submitted a ticket but I am sure I will get the I am sorry there is nothing we can do for you chump. How about not pretending you are bothered by the short notice and tell it like it is...ur pissed about downtime. Link to comment Share on other sites More sharing options...
KravenMoorhead Posted January 28, 2012 Share Posted January 28, 2012 Really? Not everyone reads the forums regularly. How about an email too? How about some in game notices more than a 15 minute warning. We were at the last boss of Border Patrol Hard mode and nearly done when the servers went down. Thanks for caring so much about your customers. I have submitted a ticket but I am sure I will get the I am sorry there is nothing we can do for you chump. Really, you put in a trouble ticket so someone can comfort your feelings? Put on your big boy pants and stop wasting Bioware's time with frivolous tickets. Link to comment Share on other sites More sharing options...
testszag Posted January 28, 2012 Share Posted January 28, 2012 Really? Not everyone reads the forums regularly. How about an email too? How about some in game notices more than a 15 minute warning. We were at the last boss of Border Patrol Hard mode and nearly done when the servers went down. Thanks for caring so much about your customers. I have submitted a ticket but I am sure I will get the I am sorry there is nothing we can do for you chump. you know enough to come to the boards to complain, but you don't think it necessary to come to the boards to see when they are shutting down the game for a patch? a game that is only a little over a month old!?!?!? in case this is your first mmo, these games require a huge amount of tweaking after launch. expect there to be quite a bit of downtime, and come to the boards often to find out when they will be. Link to comment Share on other sites More sharing options...
Shaz Posted January 28, 2012 Share Posted January 28, 2012 Fifteen minutes is really short warning. They should give the first announcement an hour or at least a half hour before they come down. If you're deep in the middle of something intense, 15 minutes can be too short to really wrap it up. ESPECIALLY as this was atypical, unscheduled maintenance, and caught many by surprise. Heck, even the announcement of it was tucked into the usual announcement post about the regular Tuesday maintenance. I clicked on that on a whim a few hours before the servers came down, or I'd have never known the servers were coming down right at the beginning of my prime time. Link to comment Share on other sites More sharing options...
ominousz Posted January 28, 2012 Share Posted January 28, 2012 I Sympathize for BW, having to deal with patrons like you. 15mins is plenty. And if they need to patch, to further polish this game... I could care less if they gave no warning. Why? Cause there is always tomorrow. Link to comment Share on other sites More sharing options...
BrolPraetor Posted January 28, 2012 Share Posted January 28, 2012 Unexpected Saturday downtime should not be happening anyway, much less only a 15 minute warning. I sympathize with the OP. It's clearly about the lost time spent in the flashpoint and the loss of items. Pathetic that there are so many people who pop on here just to defend Bioware. As much as I love this game, there are some really bad practices being used. Link to comment Share on other sites More sharing options...
Nojo Posted January 28, 2012 Share Posted January 28, 2012 I support the OP. I logged on at 10pm PST and did not have a warning on my launcher. A one hour in game message is more than appropriate, especially for an "emergency" patch. I was pretty pissed last night, but I figured there must have been some big exploit or something that needed to be fixed. When I read the patch notes this morning, I was even more disappointed. I know the game is new and needs to be patched, but the patch decision making process and notification at BW is lacking to say the least. Link to comment Share on other sites More sharing options...
jaimieeb Posted January 28, 2012 Share Posted January 28, 2012 Really, you put in a trouble ticket so someone can comfort your feelings? Put on your big boy pants and stop wasting Bioware's time with frivolous tickets. How about you fanboi trolls put your own big boy pants on and stop emo-ing everytime you see a post you perceive as critical of your game? There's nothing wrong with him suggesting we get more than a 15 minute warning before servers go offline. In LOTRO they usually gave you an hour notice. That's pretty helpful if you're about to take on a raid or in the middle of an instance. One hour heads-up would be nice when it's non-critical. Link to comment Share on other sites More sharing options...
Pythoris Posted January 28, 2012 Share Posted January 28, 2012 Gimme a break. It seems BW these days can't even chew their food without someone hovering over them yelling "UR DOING IT WRONG". 15 minutes seems like a lo of warning time to me. I just don't know... *shrug* Link to comment Share on other sites More sharing options...
Grecanis Posted January 28, 2012 Share Posted January 28, 2012 I read about the downtime yesterday ..a good 8 hours beforehand. Link to comment Share on other sites More sharing options...
Lamuse Posted January 28, 2012 Share Posted January 28, 2012 They did give more than 15 min warning. It was in the launcher and on the forums, they aren't obligated to tell you that the servers are coming down at all it's more for consideration they post up about downtime. Link to comment Share on other sites More sharing options...
Crompton Posted January 28, 2012 Share Posted January 28, 2012 It doesnt matter if they gave 1 hr, 2 hr, or even 5 hr notice someone will always make a thread to have a good cry, its mental the way some people go on Link to comment Share on other sites More sharing options...
Halinalle Posted January 28, 2012 Share Posted January 28, 2012 15 minutes seems like a lo of warning time to me. I just don't know... *shrug* It's not "a lo" of warning. You can't complete a quest on later planets in 15 minutes without running like a madman. You know distances on those later planets are long between quest locations and safe locations. Link to comment Share on other sites More sharing options...
Pythoris Posted January 28, 2012 Share Posted January 28, 2012 It's not "a lo" of warning. You can't complete a quest on later planets in 15 minutes without running like a madman. You know distances on those later planets are long between quest locations and safe locations. lol I like how you empasized my typo there. It shows your rage. Well, if you can't finish the quest before the 15 minutes is up, then I guess you'll have to wait till the servers come back online. Tragic, that. lol Link to comment Share on other sites More sharing options...
Jarazar Posted January 28, 2012 Share Posted January 28, 2012 I Sympathize for BW, having to deal with patrons like you. 15mins is plenty. And if they need to patch, to further polish this game... I could care less if they gave no warning. Why? Cause there is always tomorrow. This /\ Besides, I really needed to get some sleep anyway. Link to comment Share on other sites More sharing options...
JDTC Posted January 28, 2012 Share Posted January 28, 2012 jesus no wonder it takes a week to get a canned response. the CS is being flooded by this BS "i was doin a fite an the servers went down now i cant do my fite can u let me do my fite plz :(" Link to comment Share on other sites More sharing options...
Cygnific Posted January 28, 2012 Share Posted January 28, 2012 Unexpected Saturday downtime should not be happening anyway, much less only a 15 minute warning. I sympathize with the OP. It's clearly about the lost time spent in the flashpoint and the loss of items. Pathetic that there are so many people who pop on here just to defend Bioware. As much as I love this game, there are some really bad practices being used. Exactly my feeling to. It's only a matter of time, that the same people who agree to how things are handled by BW will wake up to. Link to comment Share on other sites More sharing options...
Cygnific Posted January 28, 2012 Share Posted January 28, 2012 jesus no wonder it takes a week to get a canned response. the CS is being flooded by this BS "i was doin a fite an the servers went down now i cant do my fite can u let me do my fite plz :(" It's about the short notice when he was allready in the game. Not about the downtime. Maybe you should learn2read. Link to comment Share on other sites More sharing options...
jaimieeb Posted January 28, 2012 Share Posted January 28, 2012 It's about the short notice when he was allready in the game. Not about the downtime. Maybe you should learn2read. Indeed, quite a few repliers here that need to L2R. Link to comment Share on other sites More sharing options...
Halinalle Posted January 28, 2012 Share Posted January 28, 2012 lol I like how you empasized my typo there. It shows your rage. Well, if you can't finish the quest before the 15 minutes is up, then I guess you'll have to wait till the servers come back online. Tragic, that. lol I don't know about you but I don't like to give easy kills for enemy. PvP mechanics. Link to comment Share on other sites More sharing options...
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