We sure do! We just shuffled a few dates around. SF is still coming after the European community events. Stay tuned for more info!

Woah woah woah. Cupcakes? I support this idea completely and thoroughly. In all honesty, as Jeff stated in his blog, apologies for such a delay in an official response, but I'm glad we were finally able to provide it for you. Thanks for your patience through all of this. Here's to a great 2013 for SWTOR and its community!

Hello, I wanted to clarify that we are aware that defensive medals are not being granted to players defending pylons. Thanks to your reports, we will be adding this to our Known Issues list and working on a fix for this in a future patch. Thank you for your patience.

Hey folks, just wanted to step in here to let you know that this is, in fact, a bug that we will be fixing in a future patch. Apologies for any inconvenience.

Wow I'm sorry that I missed this earlier. Thank you for the kind words!

Of course we want to fix it. Somewhere along the line something happened that resulted in this mistake. Thanks to the efforts in this thread, we're able to pinpoint this as needing to be fixed.

Hey everyone, thank you for pointing this out. We're going to work on a solution to this, but know that it will take a bit of time for it to arrive in a patch. In the meantime, we've added this to our Known Issues. Thank you for your patience.

Hi everyone, I've spoken to the design team about the issue of Grade 7 ship upgrades and the cost in game (resources and time) versus the cost on the Cartel Market, since this concern was raised by a number of people on our forums. Our Lead Designer for the game, Damion Schubert, has this to say: Unfortunately, there is, in fact, a great disparity between these two costs. We want to apologize for this, as there was a miscommunication internally on how valuable these upgrades were, how challenging they should be to earn, and how fast a player should be able to earn them. We are currently looking at solutions that cause the least amount of frustration for all players affected, while keeping the integrity of both the Cartel Market and the game intact. It is not our intent to make the Cartel Market the “way to play" the game—we want you to feel that both the Cartel Market and earning gear in game are viable options as far as value goes, neither being far more efficient or effective than the other. We truly hope you enjoy the challenge of the new Heroic Space Missions and apologize again for what we hope is a small distraction. I want to reiterate that we are actively looking at solutions and they will be communicated to you as soon as we have a solid plan. Thank you for your patience.

Hi folks, Thanks very much for reporting this to us. We apologize for the mistake and we're working to fix this in an upcoming patch. The gear should look like the way they appear in the promos. Thank you for your patience with this!

Hi everyone, after investigating, we have found that there is, in fact, an issue with spawns in Terror From Beyond. Specifically, several NPCs may not spawn as intended: Unstable Larva Hypergate Irregularities Hypergate Beacons (Hard Mode ONLY) Additionally, the Gargantuan Lobel may not spawn as intended. We apologize for the loss in credits and crafting mats, and we're working on implementing changes to fix this. In the meantime, the Operation can currently be completed per usual with the aforementioned spawn issues. We have updated the Known Issues thread to reflect these issues, as well as new spawn issues with Maelstorm Prison and Explosive Conflict. Thank you for your patience in this.

Hey everyone, I just wanted you all to know that there weren’t any XP changes to Warzones in Game Update 1.6. But because of this thread, we went ahead and did some internal testing to see if anything was not working as intended. Thankfully, we found that everything is working as designed. As a reminder, experience gain in Warzones is directly related to the length of the Warzone itself. And of course, XP boosts will also affect the amount of XP gained. Thank you J

Hey folks, thank you very much for your reports. We're investigating this and I will update this thread when we have more information. Thank you for your patience.

Hey everyone, thank you for reporting this. Please know that we are currently investigating this and that we’ll update this thread with more information as soon as we have it. Thank you for your patience.

Hey folks! While we're definitely excited about the new Life Day items in the Cartel Market, I wanted to make sure that you all knew that we do not have an in-game event planned for this. However, this doesn't mean that we don't have any in-game events planned for the future! We'll have more information for you sometime after the holidays. Thank you!

Hey folks, I spoke to designers Toby McCall and Jesse Sky and this is what they had to say about this: When Nightmare Mode was released, Overload had no activation time, but its ballistic component was not working (which meant Overload could be completely ignored). We corrected this in the patch. In Nightmare Mode, the optimal path will always appear on either the left or the right wall, so a wall will always be available for tanking the demolitions probes.

Hi everyone, Just wanted to let you know that we're still heavily investigating this issue and your reports have helped. If you are currently experiencing this issue, please refrain from reverse engineering items until we provide a solution to this. This issue only occurs when learning schematics from reverse engineering. You can still learn schematics from trainers and items without any problems. We apologize for the inconvenience.

Hi everyone! As you know, we take player feedback very seriously and we wanted to take this opportunity to thank you all for being a part of our Free-to-Play transition. When Game Update 1.5 was on PTS, we heard your feedback and increased Quickbars for Free-to-Play Players, increased Warzones from three to five per week, and reduced the Cartel Coin temporary bind. We want to let you know that we are constantly listening to you folks, and we’ve heard your feedback regarding limited Quickbars for Preferred Status Players. This is why, after an upcoming patch that is scheduled for next week, Preferred Status Players will be given two additional Quickbars (for a total of four) that will immediately improve their gameplay experience. We’ll have more details for you – including information for Preferred Status Players that have already purchased extra Quickbars - once the change goes live. Thanks again for your feedback and please continue to provide it for us!

We're here but a bit short staffed on the community team (on account of the holidays), so please be patient and bear with us as we catch up! It's incredibly important that you use the report function during this time for things that violate any of our forum rules. We just put Game Update 1.6 on PTS, and we're still working to resolve various issues from 1.5 last week, so we're going as fast as we can! Thanks for understanding!

Thanks folks! We appreciate the kind words and look forward to making you folks happy!

Update: Players should have now received their Party Jawas if they met the requirements. If you did not receive a Hero's Banner, we recommend creating a brand new character and mailing the Hero's Banner to your other character. Thank you for your patience! We are currently investigating a possible issue regarding players not receiving the Party Jawa and/or the Hero’s Banner. There is currently no need to submit a ticket to Customer Service, as we are working to resolve this. Once we find a resolution, we will update this post. Thank you for your patience.

Players in the game are currently being directed to an incorrect website when they click on “Add Coins” in the Cartel Market. We are currently working on a solution, but if you’d like to purchase coins, please go directly to www.swtor.com/buy. Thank you and we apologize for the inconvenience.

Lars is currently on vacation until early next week! But we'll try our best to clean up all the stickies!

I just want to point out one thing: this blog was written a few weeks ago, so if it reads that way...well, that's why!

We're working with Jeff to be able to provide consistent, regular updates for this column. We haven't quite nailed down the cadence yet, but definitely look forward to more than just a few per year.

Jeff and our team wanted to be able to talk about the topic in his address and now you have the latest on our plans. Thank you all for your patience on this!