I have not met a single person on my server that has anything overwhelmingly negative about this game, and I'm the kind of guy who asks what people think every time I enter a new planet or go to fleet. I have been met with a lot of positives and some people who want things changed, but no one canceling their subscriptions.
I have friends who play on different servers whom I've asked to do the same thing, and they've given me similar responses to my own experience, so there is not just one side to a coin.