GENXPS Posted June 21, 2017 Share Posted June 21, 2017 Hoe about a update Eric. Link to comment Share on other sites More sharing options...
sentinel_vickers Posted June 22, 2017 Share Posted June 22, 2017 (edited) Also did not get the achievement for Conquest of Taris on Shadowlands server, week of 6-13-2017. Guild name Wrath and Tyranny.The guild made 1st place and should have gotten the title, but the CS reply said he could not find the conquest progression listing. I resubmitted 9 tickets (1 for each of my characters that did the conquest) with a screen capture link of the Monday closeout showing the win. I had been thru this issue before, about 21 months ago when the guild I was in at the time conquered The Black Hole. As stated above, it took a couple of weeks for the title achievement to be awarded. Edited June 22, 2017 by sentinel_vickers Link to comment Share on other sites More sharing options...
Setokai Posted June 22, 2017 Share Posted June 22, 2017 Even i had two toons last week get there conquest goal and qualify for the guild rewards, not that i'm too concerned with it though since i suspected there would be some sort of rollback after that login issue Link to comment Share on other sites More sharing options...
NeoBlakkrstal Posted June 22, 2017 Share Posted June 22, 2017 I too am having this issue. Our guild won Taris on Jedi Covenant last week, I had 3 toons make conquest goal. We have received nothing in the way of rewards or titles. I am not expecting a quick reply, nothing is ever "quick'" when it comes to EAware. I am still waiting for them to fix the movement impairment defences for my force users. And that was reported two updates ago. Just the same old standard reply, "We have discovered this to be a bug, and we will fix it in a future patch" BS. So, no, I am not holding my breath looking for a fix. I am taking the old "Oh well, chalk one up to the EAware gremlins again" approach to this whole thing. Link to comment Share on other sites More sharing options...
LawranceEttar Posted June 23, 2017 Share Posted June 23, 2017 Eric, seriously what is the status on guilds getting their due rewards for conquest last week??? Please give us an update. Don't give up and ignore the problem. Its really crappy when guilds work hard for conquest and you guys make a mistake and we lose all rewards from our work over the previous week. That is not the best way to keep your subscribers happy and playing the game. Link to comment Share on other sites More sharing options...
Damask_Rose Posted June 23, 2017 Share Posted June 23, 2017 I submitted a ticked on 2 characters that didn't get their rewards. One Pub, one Imp. My pub was given his rewards yesterday in response to his ticket, my Imp needed more info. Apparently one CS rep could figure out the guild my Pub belonged to, but the other CS rep couldn't figure out what guild my Imp belonged to. My Imp didn't get his guild reward from the week before either, so he might have something more going on. Link to comment Share on other sites More sharing options...
Ibokagain Posted June 23, 2017 Share Posted June 23, 2017 Hey Eric, or Keith, Any update on this yet? Appreciate it. Ibok Link to comment Share on other sites More sharing options...
Kaveat Posted June 23, 2017 Share Posted June 23, 2017 Concept: Stuff happened, DC issue, wipe feet & move on. Fastest way to do this? ANYONE on an east coast server that a) is in a guild, and, b) logged in last week, gets rewarded. No quibble, no fuss, no muss. Just a blanket reward to help cover the irritating SNAFU, And, hey, have the weekly conquest achievement too while you are at it! Queue conversational complaints because they X, while everyone else Y, and putting everyone else to Z's in the process. Link to comment Share on other sites More sharing options...
Kolskeggur Posted June 24, 2017 Share Posted June 24, 2017 Something in the structure of how Conquest is handled is REALLY REALLY bad and broken if it takes a week or more to fix when it's botched by a server restart/reroll (which in itself is bad/broken too). Link to comment Share on other sites More sharing options...
TW-Cool Posted June 26, 2017 Share Posted June 26, 2017 Hopefully they plan to give our characters their CXP and rewards for last week. I'm still waiting for an update as well. Link to comment Share on other sites More sharing options...
ObscureEmpyre Posted June 26, 2017 Share Posted June 26, 2017 Is this going to be addressed in a manner other than "passing it on for investigation"? It's just about close of business for this week, and still nothing from last week for those of us who did not receive the conquest rewards. Link to comment Share on other sites More sharing options...
Kolskeggur Posted June 26, 2017 Share Posted June 26, 2017 Is this going to be addressed in a manner other than "passing it on for investigation"? It's just about close of business for this week, and still nothing from last week for those of us who did not receive the conquest rewards. I would also like to know. Link to comment Share on other sites More sharing options...
Thoniei Posted June 26, 2017 Share Posted June 26, 2017 Thank you for the reports, let me forward this on for investigation. -eric So its been almost a week and still no answer Can we get an update about this, do I need to submit a ticket to get my rewards? Link to comment Share on other sites More sharing options...
Storm-Cutter Posted June 26, 2017 Share Posted June 26, 2017 There's loads of stuff that people have not/ did not/ never received. Yours will just get added to the list. - No refund, no explanation, no apology. At least you can repeat it [conquest] another week in the near future. Some things are still pending investigation and rectification form years ago.... GL Link to comment Share on other sites More sharing options...
Djake Posted June 26, 2017 Share Posted June 26, 2017 I put in a ticket with detailed information of character names (there were 19), server, the date, and guild involved. A few days later I received the rewards manually granted on every one of them. Don't just write them "AHHH i din get my stuff fixnow!!!" Link to comment Share on other sites More sharing options...
Jevaruss Posted June 26, 2017 Share Posted June 26, 2017 I sent in a ticket on my main, had completed it on 5 toons. Didn't give as much detail as I probably could have since I waited a few days hoping they'd just fix it by default and forgot some details (I basically only listed my guild name/server lol) But got all my rewards today, CXP included, with the only caveat that all the toons were sent to fleet. Link to comment Share on other sites More sharing options...
bmorande Posted June 27, 2017 Share Posted June 27, 2017 No solutions yet? Link to comment Share on other sites More sharing options...
GENXPS Posted June 27, 2017 Share Posted June 27, 2017 How about a update Eric or Keith. Link to comment Share on other sites More sharing options...
chaharbagh Posted June 27, 2017 Share Posted June 27, 2017 I filed a ticket (had to be very precise in reporting the details of my issue) and I got the guild conquest rewards for the week of June 13th - June 20th with help from Customer Support. Link to comment Share on other sites More sharing options...
gsummers Posted June 30, 2017 Share Posted June 30, 2017 I also did not get my conquest rewards. Our guild finished 8th on Alderaan on Jedi Covenant. My main got the rewards but no others. So I resubmitted for the other toons, along with guildies, and then by the time they responded it was in to the next week, where we didn't place, and they responded to me and other guildies that they couldn't see my guild on the leaderboard, so we didn't finish in the top 10. REALLY FRUSTRATING! Not only is there no apology, there is even accusation we are lying. Link to comment Share on other sites More sharing options...
BrendanJCavanagh Posted July 7, 2017 Share Posted July 7, 2017 Similar to others above, I submitted an in-game ticket specifying the week that the rewards were missing for, and I received all of them in game (credits, CXP, etc). Turn around time was pretty quick once I submitted an in-game ticket with specific details. Link to comment Share on other sites More sharing options...
Robbie_Martin Posted July 31, 2018 Share Posted July 31, 2018 Typical biofail Just had this issue today Link to comment Share on other sites More sharing options...
Tahana Posted July 31, 2018 Share Posted July 31, 2018 Typical biofail Just had this issue today Hmmm I didn't have a problem on any one of my multiple characters that I earned conquest on.. Sure it is a Bioware problem? Link to comment Share on other sites More sharing options...
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