LeacolNezoen Posted July 22, 2016 Share Posted July 22, 2016 I got mine today as well. Thanks. Link to comment Share on other sites More sharing options...
uuuuuuuuuuuuuuuu Posted July 22, 2016 Share Posted July 22, 2016 About time.. But thanks for the belated solution Link to comment Share on other sites More sharing options...
charanth Posted July 22, 2016 Share Posted July 22, 2016 Hey folks, The team has started granting Cartel Coins to those players who qualified for the promotion. It can take up until 5PM Central tomorrow (Friday) to complete all of them. Thanks everyone. -eric I'd +1 this if I could. Thanks for the update Eric. Link to comment Share on other sites More sharing options...
lymphangioma Posted July 22, 2016 Share Posted July 22, 2016 Thanks for the CC Bioware, it's much appreciated. I usually subscribe monthly (and recall seeing the promo in the launcher), so I'm guessing that's why my account was eligible. What about folks who subscribe 3 months to a year at a time? Did they get skipped over? Sorry, I'm not in the mood to browse through 50 other pages in this particular thread. Link to comment Share on other sites More sharing options...
Valethar Posted July 22, 2016 Share Posted July 22, 2016 Thanks for the CC Bioware, it's much appreciated. I usually subscribe monthly (and recall seeing the promo in the launcher), so I'm guessing that's why my account was eligible. What about folks who subscribe 3 months to a year at a time? Did they get skipped over? Sorry, I'm not in the mood to browse through 50 other pages in this particular thread. It was a targeted promo that hit specific groups of players. Without having access to the metrics and other data involved, there's no way to know what the actual criteria were for the promo. There were at least two running. One for F2P/Preferred, which gave a bonus if you subscribed, the other was targeted at current subscribers, and gave a bonus if they were actively subscribed on that date. I have two accounts, both of which have had a continuous subscription since the beginning of the year. One was targeted, the other was not. If I had to guess, part of the criteria was looking at active subscriptions that didn't show a lot of activity and were judged likely to cancel their subs based on that. The account that was targeted was my secondary, which doesn't see as much use at present as my 'main' one does. Link to comment Share on other sites More sharing options...
ScarredOldOne Posted July 22, 2016 Share Posted July 22, 2016 Got mine today, most happy and appreciative. Thanks Eric for getting it fixed. Link to comment Share on other sites More sharing options...
AgentEx Posted July 22, 2016 Share Posted July 22, 2016 I have received mine as well. Thank you! Link to comment Share on other sites More sharing options...
DarthSpuds Posted July 22, 2016 Share Posted July 22, 2016 What about folks who subscribe 3 months to a year at a time? Did they get skipped over? Sorry, I'm not in the mood to browse through 50 other pages in this particular thread. I think they were. I have a 6 month sub, saw the promo, got nothing. All The Best Link to comment Share on other sites More sharing options...
hodakbogdan Posted July 22, 2016 Share Posted July 22, 2016 Thank you, Bioware and Eric especially. Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 22, 2016 Share Posted July 22, 2016 Do you get an email confirming the deposit of the cartel coins, or do they just show up when you log into the game? Mine showed up while I was playing. I was tooling around Alderaan with my Sorc and Nikky, and the "You have new Cartel Coins" banner flashed up at the side of the Cartel Market button. Later, I checked my CC Ledger, and there it was. Happy. Link to comment Share on other sites More sharing options...
darklordpotter Posted July 22, 2016 Share Posted July 22, 2016 I have also received mine many thanks for resolving this. Link to comment Share on other sites More sharing options...
blackphantome Posted July 22, 2016 Share Posted July 22, 2016 Did receive nothing. Subsriber since release with breaks but since February 2014 without any breaks. I am a litte bit dissapointed. Link to comment Share on other sites More sharing options...
UmbraLight Posted July 22, 2016 Share Posted July 22, 2016 Dispute the issues that have happened i am glad that nearly everyone has gotten their coins and those who have not yet received their coins will get them soon. Link to comment Share on other sites More sharing options...
Sshodan Posted July 22, 2016 Share Posted July 22, 2016 Got the coins, thank you Bioware! And thanks to the people who brought it to their attention! Link to comment Share on other sites More sharing options...
Silvana Posted July 22, 2016 Share Posted July 22, 2016 I received mine as well, thank you! Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 22, 2016 Share Posted July 22, 2016 (edited) It was a targeted promo that hit specific groups of players. Without having access to the metrics and other data involved, there's no way to know what the actual criteria were for the promo. There were at least two running. One for F2P/Preferred, which gave a bonus if you subscribed, the other was targeted at current subscribers, and gave a bonus if they were actively subscribed on that date. I have two accounts, both of which have had a continuous subscription since the beginning of the year. One was targeted, the other was not. If I had to guess, part of the criteria was looking at active subscriptions that didn't show a lot of activity and were judged likely to cancel their subs based on that. The account that was targeted was my secondary, which doesn't see as much use at present as my 'main' one does. I play for several hours a day, every day. I don't think I qualify as "not much activity". I had the promo. I think they were. I have a 6 month sub, saw the promo, got nothing. I have a 6 month sub as well. Saw the promo, got my coins. Edited July 22, 2016 by SteveTheCynic Link to comment Share on other sites More sharing options...
-Sullster- Posted July 22, 2016 Share Posted July 22, 2016 (edited) I am in sheer shock, that I have my CC! Thanks Bioware! Now to spend them or to keep saving.... Edited July 22, 2016 by -Sullster- Link to comment Share on other sites More sharing options...
-Vimi- Posted July 22, 2016 Share Posted July 22, 2016 Saw the offer in my launcher awhile ago and still got no coins on my account. Link to comment Share on other sites More sharing options...
Rrusalka Posted July 22, 2016 Share Posted July 22, 2016 Well color me shocked. I got the offer but since I didn't qualify for the last one due to using a game time card I thought it would be the same here. Thank you for the Cartel Coins. Link to comment Share on other sites More sharing options...
Degan Posted July 22, 2016 Share Posted July 22, 2016 Got mine today. Thanks! Link to comment Share on other sites More sharing options...
fragnor Posted July 22, 2016 Share Posted July 22, 2016 Thanks BW I got mine yesterday evening. I do appreciate you fixing this, but like others have said a simple hey we know there is a problem and we are looking into it would have saved a lot of hardship between you and the people who should have gotten the free CC and did not. Link to comment Share on other sites More sharing options...
Scotty-G Posted July 22, 2016 Share Posted July 22, 2016 I finally received the 500CC from this promo, thanks. Any chance I can get the CC's I'm still missing from the last promo.. never got those. Link to comment Share on other sites More sharing options...
TakaAioko Posted July 22, 2016 Share Posted July 22, 2016 I've been a sub for a long time and I didn't get any cartel coins. Very disappointing. Link to comment Share on other sites More sharing options...
YoshiRaphElan Posted July 22, 2016 Share Posted July 22, 2016 Got my coins! Many thanks! Link to comment Share on other sites More sharing options...
koaking Posted July 22, 2016 Share Posted July 22, 2016 Still have yet to get mine Link to comment Share on other sites More sharing options...
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