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Information Regarding GTN Search Issues


EricMusco

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Hey folks,

 

As you may have seen in my post yesterday, it is was our plan to reveal our theory around what is happening right now with GTN searches. Additionally, to let you know what information we would like to have you provide to help us isolate the issue.

 

First, what is happening? Well, we believe that when the servers come online, they are pulling a random selection of items which cannot be searched on the GTN. All of these items are still present, and can be navigated to via their individual sections. However, search does not work for those items. Additionally, the items that are selected seem to be random, and are not consistent by server. Example, you may be able to search for a Dathomir Rancor on the Harbinger, but cannot on The Shadowlands.

 

For this reason, we did not want to put out the full theory yesterday, as we didn’t want any of you to start tracking the GTN search habits before we brought the servers up this morning. Based on this information, any information you tracked prior to today is unfortunately no longer usable as your server’s search habits have changed.

 

Here is what we are looking for. Please let us know the following:

  • What item are you unable to find via search?
  • What server are you on?

 

Two very important notes on this information:

  • Make sure to note which server you are on. If you have characters on multiple servers, please separate this information. We do believe that different items will be unsearchable on different servers.
  • Please do not report any items which you could not search prior to today. We believe the items that you cannot search for will have changed with the maintenance that occurred this morning.

 

Thank you all in advance for your help in trying to resolve this issue.

 

-eric

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This bug is going on for 6? weeks and i admit, i am no programmer and i also have no clue about it, but i managed to come up with your "theory" on myself after a few days of the bug. So for me, BW has basically no idea what is causing the bug.

 

 

Server Vanjervalis Chain - Advanced Accuracy Augment 40 - not searchable after todays patch, it was before.

 

Edit: After some time at the GTN, the last restart increased the number of non-searchable items by around 500%.

Edited by Neglience
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I'm glad you guys are looking into this but really, that's all you got? Your full theory is basically just what everyone has already been telling you for weeks. Things can't be searched but can be found in the full list, the items seem to be random and change when the server restarts, and the items are different per server. We knew this.

 

Also, I know that you're not technical, nor are you trying to address us with the technical details, but describing it as a "pulling a random selection of items which cannot be searched" sounds completely backwards. Unless you guys have an exclusion list that's being improperly populated for some reason. More likely my guess would be that when the server is pulling in the index of items for searching it's somehow missing a bunch of stuff. Could be as simple as a call to the database that returns an unordered set of items, and for some reason it's being truncated.

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Server: ToFN - EU Republic

Player: Curt

 

Item #1: Adaptive Circuitry

Item #2: Molytex

Item #3: Farium

Item #4: Augmentation kit Mk-8

Item #5: Biocell memory core

Item #6: Advanced Anodyne Versatile Stim

Item #7: Vanadium Flux

Item #8: Anodyne Extract

Item #9: Polyplast

Item #10: Trimantium

Item #11: Exotic Isotope Stabilizier

Item #12: Verpine Fiber

Item #13: Electrum

Item #14: Brazing Flux

Item #15: Metamorphic Cell Culture

Item #16: Advanced Anodyne Fortitude Stim

Item #17: Prototype Nano-Infused Medpac

Item #18: Recovered Relics

Item #19: Doonium

Item #20: Ottegan Silk

Item #21: Enigmatic Artifact Fragment

Item #22: Rainbow Gem

Item #23: Primordial Artifact Fragment

Item #24: Blue Diaphanous Crystal

Item #25: Carbonic Crystal

Item #26: Midlithe Crystal

Item #27: Level 60 Character Token

Item #28: Mission Discovery: Diplomacy (Dark) (110)

Item #29: Mission Discovery: Archaeology (115)

Item #30: Mission Discovery: Investigation (110, 500)

Item #31: Mission Discovery: Treasure Hunting (115)

Item #32: Advanced Critical Augment 40

Item #33: Exarch Relic of Focused Retribution

Item #34: Exarch Relic of the Fortunate Redoubt

Item #35: Arena Champion's Prized Blaster

Item #46: Collected History of the True Sith

Item #47: Carved Relief of Zildrog's Fall

Item #48: "Miniature Black Hole" Gravity Grenade

Item #49: Emote: Superflex

Item #50: Galactic Trade Network: 10 Sale Slots

Item #51: Species Unlock: Togruta

Item #52: Nexu Handler License

Item #53: Black and Deep Red Dye Module

Item #54: Advanced Neural Augmentor

Item #55: MSM JT-9 Jetpack

Item #56: Augmentation Kit MK-2

Item #57: Manaan Research Data

Item #58: Holo Sign: Hovering Rishi Dancer

Item #59: Basic Junker's Light

Item #60: Temple Standing Lamp

Item #61: Scaffold Lighting Array

Item #62: Rishii Idol

Item #63: Banner: Republic (Large)

Item #64: Banner: Imperial (Large)

Item #65: Potted Plant: Weed Flowers

Item #66: Title: Galactic Wanderer

Item #67: Augmentation Slot Component MK-2

Item #68: Augmentation Slot Component MK-3

Item #69: Augmentation Slot Component MK-4

Item #70: Augmentation Slot Component MK-6

Item #71: Augmentation Slot Component MK-7

Item #72: Augmentation Slot Component MK-8

Item #73: Fabricator Crystal MK-3

Item #74: Synthetic Prefab MK-3

Item #75: Dark Project MK-1

Item #76: Flagship Plans: Engineering Encryption

Item #77: Flagship Plans: Logistical Encryption

Item #78: Zakuulan Highback Chair

Item #79: Arrangement: Zakuulan Crates

Item #80: Zakuulan Rug

Item #81: Zakuulan Oval Table

Item #82: Hypercrate: Strategy Alliance Packs

Item #83: Galactic Trade Network: 10 Sale Slots (Account)

Item #84: Weekly Pass: Space Missions

 

 

 

 

And This is the point i got bored checking for errors....just too many....

 

 

(NOTE: The items above i tried adding them and doing a search on them afterwards, to make sure they are present on the GTN, I have also used some data provided by other players to have a more accurate list.)

(i'll keep adding items as i discover them)

Edited by Xcurtx
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Please do not report any items which you could not search prior to today. We believe the items that you cannot search for will have changed with the maintenance that occurred this morning.

 

Any1 read that part!? cause im no expert but Augmentation Kit MK-8 was broken prior

 

and FYI most of the 'non-searchable' items are very much searchable if you put part of the name n as well sometimes the GTN just glitches and basically freezes n wont let you search at all - this shouldnt count either cause thats player influenced not so much a major bug when u glitch the GTN out itself - if that happens reset GTN n research

 

The list is so big now after todays update it is mind boggling to ask whole community to help bug fixing.

Still i wish good luck to dev team figuring this bug out in coming months.

 

This happens in MANY games in fact generally PTR but when the live version goes haywire would u prefer they take it down for 2 months and risk losing everyone? id prefer to help fix a game i love

Edited by Dawnscar
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You're right, it definitely changes when the server restarts as stuff not found last week can now be found. Jedi Covenant seems to be mostly ok though, most of what is being reported as broken other servers is fine on JC.

 

Currently broken week of 12/1/2016 on Jedi Covenant :

Advanced Accuracy Augment 40

Turret(Large)

Dark Matter Catalyst

Recovered Relics

Silica

Bronzium

Lacqerous

Edited by EHKodiak
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I definitely saw several changes between now and before the restart (not listing those, though, as requested).

 

The ones that I've come across so far (Server T3-M4):

- Subelectronic Data Module

- Advanced Neural Augmentor

- Upari Artifice Bonded Atachement

- Upari Synth Bonded Atachement

- Adaptive Circuitry

- Spectre's Helmet

 

I've also checked that every one of those items is actually listed in the GTN, through the other method of finding them, because it could be that 0 results is actually correct when none are listed. Should be obvious, but maybe put that in the OP, as well, Eric? Just in case. ;-)

Edited by Ulathar
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I've only been searching for Hilts for lvl60+ without success, then searched for Barrles and found Hilts between the Barrels. I also noted that some hilts like Advanced Resistive Hilt for lvl64 has no number like 42 or 43 etc. So it seems their type is mixed up as Barrels.:confused:

 

It also seems to me it only applies to new items added in KoTFE i.e. lvl60+ ... did not test extensively though.

Edited by SAFFER_Kommando
Forgot about this
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Hope it's ok to post the German names.

 

Server: T3-M4

MSM-JT-9-Jetpack

Zielaufzeichnung eines Attentäterdroiden

Komplexes corellianisches Gleitermodell

Erstausgabe der Galaktischen Enzyklopädie

Gourmet-Rationspaket

Persönliches Zeltron-Aromaset

Vorläufiges Gree-Geistbindungsgerät

Verbotenes historisches imperiales Dokument

Drayens Hyperraum-Schmuggelrouten

Splitter einer Rakata-Festung

Einzigartige Rakata-Granate

Blauer Lebensfest-Holobaum

Grün-goldener Lebensfest-Holobaum

Rosa Lebensfest-Holobaum

Roter Lebensfest-Holobaum

Adaptive Elektronik

Schmerzstillender Extrakt

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Hope it's ok to post the German names.

 

Server: T3-M4

MSM-JT-9-Jetpack

Zielaufzeichnung eines Attentäterdroiden

Komplexes corellianisches Gleitermodell

Erstausgabe der Galaktischen Enzyklopädie

Gourmet-Rationspaket

Persönliches Zeltron-Aromaset

Vorläufiges Gree-Geistbindungsgerät

Verbotenes historisches imperiales Dokument

Drayens Hyperraum-Schmuggelrouten

Splitter einer Rakata-Festung

Einzigartige Rakata-Granate

Blauer Lebensfest-Holobaum

Grün-goldener Lebensfest-Holobaum

Rosa Lebensfest-Holobaum

Roter Lebensfest-Holobaum

Adaptive Elektronik

Schmerzstillender Extrakt

 

Well the English only speaking devs will have problems with this :D

Edited by Xcurtx
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On Pot5 -- Exotic Isotope Stabilizer are not showing up. Was working fine last night

 

Nobody cares about Pot5. They will probably forget to fix your server.

 

Anyway, a couple of items I could not search were the SoroSuub mount (That red/gray *****-like thing), Snowtrooper's Chestplate, ALL of the Jetpack's variations (I'm 100% sure the #9 is not showing up for me, others 90% sure) other random stuff I don't remember. Server is Red Eclipse.

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Red Eclipse

=========

Dark Matter Catalyyst

Exotic Isotope Stabilizer

Strategic Matrix

Farium

Advanced Quick Savant Enhancement 43

Advanced Lethal Mod 43

Ruusan Crystal

Enigmatic Artefact Fragment

Augmentation Kit Mk-8

Advanced * Augment 40 - all of them

 

....

Bottom line - the list is severely increased since restart, GTN is now in fact useless for any End Game crafting.

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The list is so big now after todays update it is mind boggling to ask whole community to help bug fixing.

Still i wish good luck to dev team figuring this bug out in coming months.

 

Well, I'm pretty sure their single bug fixer has died and the CM team is trying to figure it out on their own with Google and the forums...

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More info if it helps - Red Eclipse

 

For Augmentation Kits, if you search on Augmentation, Augmentation Kit or just Kit you can see up to Augmentation Kit -6, but do not see any level 7 or 8 kits.

 

However, if you select Miscellaneous, then order the search by name, around 30 pages in you get level 7 kits, and 10 pages later level 8 kits.

 

Its the same with other items, for example the JT-9 Jetpack,

 

If you search on MSM or Jetpack you see the JT-2 and JT-37 variants, but you only find JT-9 by going to Mounts and looking through the list 1 page at a time.

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Server: Harbinger

 

Augmentation Kit Mk-8

 

These have been unsearchable by name for weeks now, I guess it is possible that this item keeps getting picked randomly every time the server restarts, or the problem isn't completely random in all instances.

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T3-M4

---------

Adaptive Circuitry

Biocell Memory Core

Destroyed Ceiling Light

 

 

Little side note: for me it looks like you absolutely have no clue what causes this issue hence you have to ask the subscribers and properly communicate (how it should be) with them at least once in a year. :p

Edited by Eskala
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