BrianDavion Posted March 26, 2013 Share Posted March 26, 2013 The game is not about population, we have a dedicated 16 man team, with subs so we can do the 24 man content. We don't need a high population, we need a latency that allows us to get the end game content done. And from a PVPers point of view they want fair competitive play. I hope this clears up your confusion. thats nice for you but what about the other people who don't have that kinda structure? Link to comment Share on other sites More sharing options...
MouldyCrow Posted March 26, 2013 Share Posted March 26, 2013 I've asked for my refund (raised an ingame ticket and flagged it as account/billing). The problem I see is that it takes Bioware so long to respond to tickets these days that ROTHC will be out before they respond to me. Link to comment Share on other sites More sharing options...
Jedilifee Posted March 26, 2013 Share Posted March 26, 2013 Guys the solution is, if you want the servers to stay up get more people playing the game . simple! Link to comment Share on other sites More sharing options...
Jinsali Posted March 26, 2013 Share Posted March 26, 2013 (edited) Guys the solution is, if you want the servers to stay up get more people playing the game . simple! I'm sorry but the grassfire has already started. The news of the closing will not bring new players in. It will actually do the opposite. This announcement has probably been more damaging to BW / EA in the region than they probably anticipated. Why would anyone in the region want to join to play on a NA server, with the promise that we MAY get an AUS based server back again IF we get a high enough population. Even if they started on the APAC servers, they're going to be moved over the NA servers anyway. If the popluation gets to high, they just split them onto another NA server. Very unlikely once they shut them down, that they'll ever open them back up again. Edited March 26, 2013 by Jinsali Link to comment Share on other sites More sharing options...
DarthOvertone Posted March 26, 2013 Share Posted March 26, 2013 How moronic is EAware..I felt for the APAC players before...but this just insane. I'm really surprised by their final solution as well. Sort of stunned actually. Some good peeps on APAC servers. Sad that there won't be a local server solution for them. Peeps who bought the expansion on those servers certainly deserve a refund. Link to comment Share on other sites More sharing options...
OGsam Posted March 27, 2013 Share Posted March 27, 2013 I'm really surprised by their final solution as well. Sort of stunned actually. Some good peeps on APAC servers. Sad that there won't be a local server solution for them. Peeps who bought the expansion on those servers certainly deserve a refund. Yeah. I still can't believe that even as of right now they haven't changed their minds or put a hold on their decision. Link to comment Share on other sites More sharing options...
Icykill_ Posted March 27, 2013 Share Posted March 27, 2013 PETITION JUST HIT 412 KEEP THE FAITH... AND HOPEFULLY A MERGED APAC SERVER... SIGN THE PETITION AT THE BELOW LINK http://www.gopetition.com/petitions/keep-apac-servers-for-swtor-available-and-merge-them-into-1.html Link to comment Share on other sites More sharing options...
Illyean Posted March 27, 2013 Share Posted March 27, 2013 if you are chasing a refund check first that you have already been billed then contact your payment company and cancel the transaction with them and ask them to block any future transactions clearly explain you have pre-ordered, it has not yet been delivered, you have asked BW/EA to cancel/refund and they have not responded and the product you pre-ordered has been changed making it no longer viable for you. Link to comment Share on other sites More sharing options...
MouldyCrow Posted March 27, 2013 Share Posted March 27, 2013 I raised a polite in game ticket about it, its 3 days old now and hasn't even gotten a robot response. Customer support at its finest! Link to comment Share on other sites More sharing options...
Ultramecha Posted March 27, 2013 Share Posted March 27, 2013 I raised a polite in game ticket about it, its 3 days old now and hasn't even gotten a robot response. Customer support at its finest! Doubt you will see a refund. Remember the whole EA Simcity thing? Link to comment Share on other sites More sharing options...
Obiraysbrother Posted March 27, 2013 Share Posted March 27, 2013 Hey i found this from an old post, the way he replies doesnt seem to fully reject the idea that you can have a refund... Im going to wait and see if they change their minds with the server first... Hi Mahriman, Unfortunately, we can't assist with this through the forum. While you can cancel the subscription through the website, to refund the expansion please call our Account & Billing support. Thanks, and sorry I can't help more through this channel. Link to comment Share on other sites More sharing options...
Vitellius Posted March 27, 2013 Share Posted March 27, 2013 Simple....just follow the money. If keeping APAC open makes them more, then it stays. If they feel they will lose out, then down they go. They have the numbers. They are the only ones with the non-emotional informed decision. They made it. They already know some will leave and some will request refunds..etc. They are prepared. Don't take it personally....it's just business. See you when ROTHC launches. Link to comment Share on other sites More sharing options...
Glorthox Posted March 28, 2013 Share Posted March 28, 2013 Whoever from EAware thought dropping the APAC servers needs to be fired. Merging them with the US servers before the expansion or even after is the worse mistake ever! And it is sad that they don't already see this! Link to comment Share on other sites More sharing options...
Elysiah Posted March 28, 2013 Share Posted March 28, 2013 Gl hf Link to comment Share on other sites More sharing options...
Astygia Posted March 28, 2013 Share Posted March 28, 2013 For the amount of complaining you people are doing about getting an expansion refund, I wonder how many of you have a job, that this 10-15$ is that dear to you. Populations have been low on APAC for a long, long time. People complain about waiting on DPS for group finder, browing the GTN takes like 5 minutes because there ain't crap on it, and it's a crazy day if there's 30 people on the same planet as you. Unless you're new to the internet, you knew this was coming - low pop MMO realms - time for merge, dead realms = goodbye realms. And yet you still pre-ordered things. News flash - you're not entitled to a refund. If they are nice and give them out, hooray for you, now you can order another pizza and go back to hating WoW. Since it's still in pre-order status, it's possible you'll get one, but they're by no means bound to do so, as you could just suck it up and play on a different realm. For the record, I play on APAC because my computer is pretty cruddy and I can't handle multiple peeps onscreen at once without major FPS lag. That's right, I slum it up in your servers because of the crappy population. So I've kinda been there for a while and know what's up. Even in the USA, I have pretty decent latency going to your realm (150-200ms at worst); don't blame EA for your prison colony's craptastic network cable. Blame Optus, Telstra, and the rest of the monopoly that dominate the industry and won't allow a real company to lay some wire. Keep your tears coming on the forums for the game you just quit, or just do what any real fan would do and change servers. Link to comment Share on other sites More sharing options...
jackdaley Posted March 28, 2013 Share Posted March 28, 2013 YOUR ATTEMPTS AT GETTING A REFUND WILL BE AS LIKELY AS PLANKTON GETTING HIS HANDS ON THE KRABBY PATTIE RECIPE It's just not gunna happen. GG Link to comment Share on other sites More sharing options...
Elysiah Posted March 28, 2013 Share Posted March 28, 2013 YOUR ATTEMPTS AT GETTING A REFUND WILL BE AS LIKELY AS PLANKTON GETTING HIS HANDS ON THE KRABBY PATTIE RECIPE It's just not gunna happen. GG gotta admit, this made me laugh! Link to comment Share on other sites More sharing options...
Ailie Posted March 28, 2013 Share Posted March 28, 2013 PETITION JUST HIT 412 KEEP THE FAITH... AND HOPEFULLY A MERGED APAC SERVER... SIGN THE PETITION AT THE BELOW LINK http://www.gopetition.com/petitions/keep-apac-servers-for-swtor-available-and-merge-them-into-1.html 412... wow so many. And judging by some of the comments in it's main thread, quite a few of those signatures aren't even from APAC servers... Yep, totally enough people to support an APAC server Link to comment Share on other sites More sharing options...
Capt_Beers Posted March 28, 2013 Share Posted March 28, 2013 Not quite, just somewhere that hasn't been destroyed by big corporations yet, its nice its called the countryside. I have a local butcher and I live in NYC Link to comment Share on other sites More sharing options...
lorelthesecond Posted March 28, 2013 Share Posted March 28, 2013 412... wow so many. And judging by some of the comments in it's main thread, quite a few of those signatures aren't even from APAC servers... Yep, totally enough people to support an APAC server Yes because all the people that play on the APAC servers read the forums and know about the petition Link to comment Share on other sites More sharing options...
PseudoScience Posted March 28, 2013 Share Posted March 28, 2013 Yes because all the people that play on the APAC servers read the forums and know about the petition Because of EAware's lack of communication many in the APAC community have no idea about the decision. Link to comment Share on other sites More sharing options...
Astygia Posted March 28, 2013 Share Posted March 28, 2013 Because of EAware's lack of communication many in the APAC community have no idea about the decision. Should they broadcast ingame chat messages telling everyone about it? There's news on the forums. If the players actually cared they'd be reading these forums to keep in the know about all future developments, & signing the petition if they felt it was that important. If you're saying that there's heaps more active players on APAC beyond the 400-some sigs on the petition, this tells me either those heaps don't care, or those heaps think it's the best way. Link to comment Share on other sites More sharing options...
Obiraysbrother Posted March 28, 2013 Share Posted March 28, 2013 Should they broadcast ingame chat messages telling everyone about it? There's news on the forums. If the players actually cared they'd be reading these forums to keep in the know about all future developments, & signing the petition if they felt it was that important. If you're saying that there's heaps more active players on APAC beyond the 400-some sigs on the petition, this tells me either those heaps don't care, or those heaps think it's the best way. There's 300-400 players per server! Link to comment Share on other sites More sharing options...
AdamChattaway Posted March 28, 2013 Share Posted March 28, 2013 (edited) Ok so they are shutting down the APAC server and no longer providing a server for us which means a lot of us are quitting the game(i mean ALOT!) and have no use for the expansion we preordered. So I'm making this thread to ask for a refund for all the APAC players who have unsubbed because bioware screwed us over. ALOT? Did they not state even if they merged all 3 of your servers together it would still be low pop and unplayable, sorry but you are the minority... you only got the server sin the first place because you asked for them and most of you stayed NA servers with friends and guilds anyway. so you have to go back to your original servers, deal with it. Edited March 28, 2013 by AdamChattaway Link to comment Share on other sites More sharing options...
AdamChattaway Posted March 28, 2013 Share Posted March 28, 2013 There's 300-400 players per server! My EU English server has 400 per planet xD Link to comment Share on other sites More sharing options...
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