Gameplay Issues. NEED HELP FROM SOMEONE WHO KNOWS WHAT THEYRE TALKING ABOUT!!!

PatrickRagnos · December 16, 2011

Serious gameplay issues. I know its my computer and not the game but its very laggy, not smooth at all, and practically impossible to actually play. PLEASE HELP ME!!!

:confused:

AndyColl · December 16, 2011

A bit more info on your computer would make it easier to help you.

What graphics card you using?

What cpu you using?

And how much memory (not hard drive) have you got?

Your best bit would be to turn your graphics down to min then slowly wind them up until you find what best works for your computer.

30+ fps (frames per second) is considered playable.

Edited December 16, 2011 by AndyColl

Amarinth · December 16, 2011

A start would be posting your system specs - your processor, graphics card, amount of RAM and operating system.

If you're not sure run a dxdiag test (how to: http://windows.microsoft.com/en-US/windows-vista/Run-DirectX-Diagnostic-Tool) and save the results to a text file, then open that and copy the first 4-5 sections of info here (downto and including at least the "Display" section).

Without knowing your system specs, all I can suggest is to make sure you've checked some of the common fixes to improve fps / playability:

1. if you updated from a BETA version of the game you need to uninstall that and do a clean reinstall with the retail installer (either from the account page, from the early access email or using your game discs). Updating from a BETA client seems to break performance really badly.

2. if you have started the game with default settings, make sure you try and turn all of the settings upto high first, then hit apply, then turn them back down to low - the default "low" settings seem to be broken and don't actually perform as they should

3. if you have a relatively weak graphics card and your monitor uses a medium or higher resolution, then try using a low resolution ingame as it will free up performance by lowering the amount of pixels your graphics card has to render - it can often make the difference between unplayable and playable on low end graphics cards.

PatrickRagnos · December 16, 2011

Ok so i hope that helps yall help me. Honestly all this stuff is an alien language to me... My dad was the computer genius, it didnt get passed down.

System Information

------------------

Time of this report: 12/15/2011, 19:46:57

Machine name: PATRICK-LPTP

Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron 1545

BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10

Processor: Pentium® Dual-Core CPU T4300 @ 2.10GHz (2 CPUs), ~2.1GHz

Memory: 4096MB RAM

Available OS Memory: 3544MB RAM

Page File: 1206MB used, 5880MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Mobile Intel® 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)

Manufacturer: Intel Corporation

Chip type: Mobile Intel® 4 Series Express Chipset Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07

Display Memory: 1548 MB

Dedicated Memory: 32 MB

Shared Memory: 1516 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: LGD6E01

Native Mode: 1366 x 768(p) (59.973Hz)

Output Type: Internal

Driver Name: igdumd32.dll,igd10umd32.dll

Driver File Version: 8.15.0010.1749 (English)

Driver Version: 8.15.10.1749

DDI Version: 10

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 7/13/2009 19:15:31, 3805184 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-6902-11CF-4D75-A022A7C2C535}

Vendor ID: 0x8086

Device ID: 0x2A42

SubSys ID: 0x02AA1028

Revision ID: 0x0007

Driver Strong Name: igdlh.inf:Intel.Mfg.NTx86...1:iCNT0:8.15.10.1749:pci\ven_8086&dev_2a42

Rank Of Driver: 00EC2001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

-Malignant- · December 16, 2011

im surprised your playing at all. Steal a new computer.

Amarinth · December 16, 2011

I have bad news for you. With that setup it is not surprising you are getting awful performance and there's not much you can do to improve this. The laptop you have is simply not designed for gaming and bad performance is par for the course.

Your laptop has a very low-spec processor and the graphics card is an old integrated intel model which is absolutely terrible for gaming. It simply lacks the power to provide good performance, even at low settings and low resolution. 5-10fps is about the maximum I would guess you'll get with that card.

I saw another person ingame who was running the game on a laptop with a similar processor and an nvidia 103m (also a really bad card for running games), and he was getting 14fps tops at 800x600 with the lowest settings.

Since it's a laptop the CPU and graphics card can't really be upgraded (even if it's possible it's not really adviseable). So the only thing you can do is get a better machine (or wait until you can) or just put up with the performance and run on the lowest resolution possible.

Edited December 16, 2011 by Amarinth

Kalianyia · December 16, 2011

Ok so i hope that helps yall help me. Honestly all this stuff is an alien language to me... My dad was the computer genius, it didnt get passed down.

Processor: Pentium® Dual-Core CPU T4300 @ 2.10GHz (2 CPUs), ~2.1GHz

---------------
Display Devices
---------------
Card name: Mobile Intel® 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Dedicated Memory: 32 MB

Several things:

1) Your on a laptop. PC gaming on a laptop _generally speaking_ is a bad idea. Yeah lots of people do it, but it's a pretty suboptimal / expensive experience compared to desktop PC gaming. If your gaming, you should get a dedicated desktop for gaming. Cost less, and will perform better than laptops in the same range. I know this probably doesn't help, but it's the truth. OR you can go buy a new overpriced laptop and pay 50-100% more for a laptop that performs the same as a desktop which cost 1/2 or less the price for the same laptop.

Oh and lets not even get into the higher failure rate of laptops vs desktops.

2) Your CPU is not great. It's passable, but not great. Good enough to play the game on, but probably not good enough to play on max settings (even if you had a killer video card).

3) The real problem is here: Your video card: Mobile Intel® 45 Express Chipset Family - is an on board video card. It wasn't made for gaming. You need a video card made for gaming. So your trying to play on a laptop that wasn't made for gaming. I'm honestly surprised the game even boots with that video card.

Just to give you an idea how terrible it is - look here:

http://www.videocardbenchmark.net/gpu.php?gpu=Intel+G45%2FG43%2FG41+Express+Chipset

IMO you should at a minimum have a video card that scores in the 1200-1300 range on that benchmark.

Good news:

Your 4GB RAM is awesome and isn't holding you back.

The bad news:

Your screwed. You have no hope of improving your experience short of buying a new computer. Again I recommend a desktop with a discrete video card made for gaming and benchmarks at least around 1300. Ideally it would be 2000+ to help future proof your PC.

Best wishes!

PatrickRagnos · December 16, 2011

Thank guys. No sarcasm in that. I figured thats what id have to do but i asked cause i know jack**** about this stuff and needed to know for sure. and in the end, i dont give a **** how long it takes me to save up for it I WILL PLAY THIS GAME!!!! for christ sakes i have the words "JEDI" and "SITH" tattooed across my knuckles (in black light ink).

HotNoob · December 16, 2011

press ctrl + shift + f in game.

if the fps is green than your gpu is too slow

if its in red than your cpu is too slow.

now you'll know what you need to upgrade.

however, if you know you have a good gpu/cpu than you could try lowering the resolution of the game to 800x600.

also, if you are upgrading your gpu, i'd suggest getting nvidia otherwise you'll probably have to upgrade your powerbox at the same time since ATI's are power hogs.

thats my 2 cents.

---

oh, ur using a laptop

if your looking to get a new one, i'd suggest getting a xps from dell for $900 or so.

you should be able to get 120fps on it and 60fps on max graphic settings.

what you find in a store will be grousely overpriced, just to let you know.

if you want to get one from a store though, some general tips are:

1. intel processor else your getting scammed.

AMD processors always overheat, especialy in laptops.

this will cause your laptop to periodically shut down, not to mention it will greatly reduce your battery life and increase your powerbill

2. nvidia gpu

ATI gpus will also overheat your laptop and intel gpus are usually only ment for display.

3. low rpm harddrive

10k rpm = overheating

if you get a 7.2k rpm harddrive in your laptop than make sure it has good ventilation

4. power coord placement

make sure the powercoord do not enter near a fan, else it'll wear out fast.

i'd suggest you get a laptop with a powercoord in the back, and always face the outlet with your laptop.

good luck!

Edited December 16, 2011 by HotNoob

PatrickRagnos · December 16, 2011

Ok so now the question is, where is a good place to shop for a cheap desktop that I can play this game on? Edited December 16, 2011 by PatrickRagnos

IIII-IIII-IIII · December 16, 2011

i have the words "JEDI" and "SITH" tattooed across my knuckles (in black light ink).

for serious?

Darquandier · December 16, 2011

As the man said, try getting a Dell... Their laptops are quite good quality considering the price.

Dasffion · December 16, 2011

Ok so now the question is, where is a good place to shop for a cheap desktop that I can play this game on?

I'd start at newegg.com IF you're comfortable with it you can build a system cheaper than you can buy a pre-built. Or what I did was got a cheap comp like this http://www.newegg.com/Product/Product.aspx?Item=N82E16883229254

That had a decent processor and RAM, updated the ram further and replaced the Graphics card (since that one is a POS) and got a decent system for a lot cheaper than the same one would be.

PatrickRagnos · December 16, 2011

I appreciate the help yall. I'll definetely look into it.

and yes. I have the word "SITH" across my left knuckles and the word "JEDI" across my right. Same way gangster wannabes get the "LOVE, HATE" across their knuckles. It's my version of that, Star Wars style. And mind you it's in invisible ink so its only visible under black light. (I scarred just a little bit but within the next few years it fill fade and it won't be visible in regular light at all)

Proximous · January 10, 2012

I would also like some help, I know just enough about computers to mess something up and I enjoy gaming. I play World Of Warcraft on the same machine and have no issues. Here's what I have and I will also post the system scan as talked about below:

HP Pavilion p6630f:

Intel Core i3-550 Processor

6 GB DDR3 system memory

1 Terabyte hard drive

Intel HD Graphics

Windows 7 home premium 64-bit

first Scan:

System Information

------------------

Time of this report: 1/10/2012, 12:14:12

Machine name: MIKE-HP

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)

Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: p6630f

BIOS: 07/12/10 14:03:04 Ver: 6.12

Processor: Intel® Core i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz

Memory: 6144MB RAM

Available OS Memory: 5880MB RAM

Page File: 2128MB used, 9627MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel® HD Graphics

Manufacturer: Intel Corporation

Chip type: Intel® HD Graphics (Core i3)

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_2A9C103C&REV_18

Display Memory: 1760 MB

Dedicated Memory: 128 MB

Shared Memory: 1632 MB

Current Mode: 1680 x 1050 (32 bit) (59Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: LCM-22w3

Monitor Id: WDE2203

Native Mode: 1680 x 1050(p) (59.954Hz)

Output Type: HD15

Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

Driver File Version: 8.15.0010.2119 (English)

Driver Version: 8.15.10.2119

DDI Version: 10

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 4/20/2010 23:18:38, 6534144 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4302-11CF-CB7B-960AB8C2C535}

Vendor ID: 0x8086

Device ID: 0x0042

SubSys ID: 0x2A9C103C

Revision ID: 0x0018

Driver Strong Name: oem12.inf:Intel.Mfg.NTamd64:iILKD0:8.15.10.2119:pci\ven_8086&dev_0042&subsys_2a9c103c

Rank Of Driver: 00E60001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

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D3D9 Overlay: Supported

DXVA-HD: Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

-------------

Sound Devices

-------------

Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A9C&REV_1002

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: RTKVHD64.sys

Driver Version: 6.00.0001.6196 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 9/7/2010 11:27:34, 2484072 bytes

Other Files:

Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: No, No

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Description: Realtek Digital Output (Realtek High Definition Audio)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A9C&REV_1002

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: RTKVHD64.sys

Driver Version: 6.00.0001.6196 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 9/7/2010 11:27:34, 2484072 bytes

Other Files:

Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: No, No

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Second Scan with 64-Bit:

System Information

------------------

Time of this report: 1/10/2012, 12:14:53

Machine name: MIKE-HP

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)

Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: p6630f

BIOS: 07/12/10 14:03:04 Ver: 6.12

Processor: Intel® Core i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz

Memory: 6144MB RAM

Available OS Memory: 5880MB RAM

Page File: 2157MB used, 9598MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 64bit Unicode