From what I understand, the PTS should be open soon (last I heard was a vague "couple of months") with the 1.3 patch up and ready along with character copies (possibly maybe, they didn't seem confident they could do it).
This is probably the precursor to character transfers, testing if character copying can be done with critical success (you get an augment slot!).
In the meantime, you could roll a new character on a different server with a different story so it's still fresh and new. I know it doesn't fix your problem, but you can still play on other servers while they're busy unbreaking the PTS.
May I suggest Canderous Ordo? It's a lovely server.