No bad news is good news.
Translated to mmo: Good news is bad news.
To some nothing to good enough, it's always too late and too little. Some think having bought the product, paid the sub, signed up on the forum, means direct access and influence on every little developer decision and demands to be qued in on every little detail 24/7. They get all pumped up expecting the newest wow killer and when faced with reality, they ragequit and rush towards the next game.
You can't satisfy all people all the time and some people you just can't satisfy period.