Back when I was young we had to carry batteries for our lightsabers! Damn whippersnappers!
Well guns and sabers in this era are a little larger than during the Civil War era.... so Ha!
Speaking of guns.... All our guns still fire the same kinda bullet as when they were first made.. same mechanics in essence right?
Who is to say a galaxy cannot remain the same technology wise?
Someone want to look at the Battletech universe and tell me how much that galactic civilization has progressed?
Free2Play seems to make everyone forget the most important aspect of that model.. You have a cash shop that you pretty much need to spend in to get anything good or do anything worthwhile... $20 dollars to buy a flashpoint... no thank you.
Chances are that healer isn't doing much damage to you. its pretty much of a balance out, you are both lasting equal amount of time because clearly that healer wasn't damaging you down in under thirty seconds.
Would you like developers taking the time out of their busy days to post a few words of what they are currently doing?
Or would you rather them to continue what they are currently doing interrupted so they can get what they are working on out in time?
Customer Service cannot help you fix your bugs, they can help with little things. If you got some serious issue they'll pass it onto the developer team not fix it themselves because they are not able to.