No they are not. I feel the same way they do. Also, it's a great show overall, I've been watching it for a year now, and I highly recommend it to every SWTOR player.
I'm very glad they mentioned the Jeff Hickman quote. He said, there won't be any purple gear in the cash shop. Now we all know how it turned out.
Why are they doing this ? Are they not concerned with the fact that they have ZERO CREDIBILITY now ?
Remember how James Ohlen lied about the performance issues when it first surfaced ? The famous "it's only 5% and they have low end rigs" quote ?
What about Daniel Ericsson when he lied about the sub numbers, saying there is no decline ? A month later EA releases a quarterly report and proves him a liar ? Oh... he does not work at Bioware anymore.
Very, very sad.