Well. I can tell you from my personal experience that the game does have some good points. However, they're not enough to keep a player like me interested. I've played most every MMO to date, for varying lengths of time.
So far I can't think of one that's bored me as quickly as TOR has. It's not even bugs or any such game breaking issues that did me, my wife, and one of our friends in who is an absolute star wars Nut. I mean, he has this stuff on his mantle. Were giving him our extra CE box stuff because, well we only need 1 of each item. But that's not what were here to discuss.
"Haters" the ones that vocally scream so loud about this game? Are one of two kinds of people. Trolls, or people who are in honest very disappointed with what's happened here. They are the ones that will make good replies, yet still list what they feel is wrong, or why they unsubbed.
One can't focus on just the good, or the bad. It has to be both. As of right now, the game has nothing at all to keep a person like me interested, and I'd bet a lot of mmo veterans are feeling that way.
Are we burned out on traditional MMO's? Probably, and that's okay too. But TOR really had a chance to up the ante. They didn't. The voice acting is fun 1-49. When you hit 50? There is none of it left. My main is just sitting at 49 because I have nothing to look forward to. I've got a bunch of alts, we really did try. It's just overwhelmingly "Meh".
What TOR did do really well is make the leveling process fun, they just cut it Way too short. My wife feels the gameplay just isn't strong enough. If your core gameplay is not where it needs to be, everything else is just bandaids on a bleeding gash.
We'll come back if it improves.
(Not all unsubs are insane.)