The guy who was instrumental in choosing the hero engine for this game.. left 11 months before it came out. Anyone remember what this game looked like back then? Remember those bland looking characters? that wasn't artwork not done.. that was the best they could come up with without killing the FPS. (name any other game that 12 months before release had unfinished artwork as bad as swtor did in their trailers). In the end they had to split it into high-def for cutscenes, and low def for everything else (except the faces.. they backed themselves into a corner with that one). So what happened about a year ago? Rift launched around the same time, and looking infinitely better then SWTOR did back then. I'll have to check my facts, but im pretty sure ther was a blog about swtor in the past year where they had to revisit all the sets because the art department hadnt gotten it right (so who told the art department the wrong stuff to begin with? hmmm i wonder). I can't help but wonder if that was anything to do with the way Rift looked, and honestly Rift still looks way better environmentally. Shadows that dont look like they belong in minecraft? amazing! I'm honestly not surprised that the Gordon skipped town to a casual game company after what he did to swtor (oh did i mention he was at SWG too??) Neil Harris, president of HeroEngine, went on the defensive recently with regards to this game and its reception. One fact stands out quite a lot: BW split off developing this engine more then 2 years ago; they stopped getting updates from HeroEngine themselves. If you had faith in the 3rd party providing the engine to you.. wouldn't you want to keep getting the latest code? BW will claim they customised this engine so much then couldn't easily update it any more. I'd love to know what was customised so much they couldnt manage those updates any more (eg even the space fights are a *core* component of HeroEngine). Either BW lost all faith in the engine, or (and this seems more likely) they thought they could do better themselves. This being the same company who didnt even think on to include a /roll option in a game with master looting. Yer.. wonder who made those decisions.... One last point. Graphics don't make the game, theres no doubt about that: They add to the experience. But then why are so many people so vocal about the engine? because once you get past the quest lines, and look into the actual MP part of this game.. its decidedly lacking. This is a single player game, trying very hard to be MP, that we're paying a monthly fee to play and we dont even get proper graphics fidelity to distract us from that fact. SWTOR is a game where the design documents, and the engine, were locked down about 5 years ago. If this game had launched back then, it would easily be top of the charts right now (the missing features now, wouldnt have been an issue 5 years ago). As it stands, it just smacks of being stuck in the past.