Why always so cryptic. Why just don't state that in case of Europe you want to see if can move all servers to Eclipse or if you need to open a new one. Is that so difficult. And why not announce this strategy from the beginning. Why all those suspense all those days. Even now. Why not state the above and make it clear so that people can move on for the weekend and don't need to wait for further transfers.

That is a good one ....

Agree with this post. Your best customers that have kept some servers more alive and kept the community going you are holding off as bargain meat. Well done Bioware. That is the way to threat your best customers.

I wonder how many people have rage quit over such actions from Bioware in the past. And rage quitters rarely come back. If this monitoring was essential for the success of the transfers then you should have done it in phases instead of trying to get it all done at ones and then let a quarter of the empty servers sit idle until you can decide what to do with it not giving them any information on possible transfer.. Is it that difficult: 12th of June we do this : A , B, C and D can move to X, 19th of June we do this: No Bioware prefer to hold carrots in front ot the people and keep running with it. Well people don't take it that well. How many people are all the time refreshing the transfer page. Oh only US today, why not EU , we woke up earlier, yep that is how it goes. Any marketing person would understand this is simply bad for business. And what you loose does not come back .... another one bite the dust ....

Simply bad marketing .....

Come on Bioware. Many people characters did not get copied to the pts and you leave them all in the dust without any information. I don't have a problem with it as long as you give some motivation or reason for why they did not get copied or which policy you are applying on the copy process. But the way you handle this is just unprofessional: 1) When you fill in the form you don't get any confirmation that you have succesfully applied. 2) When the copy has been done you also don't get any confirmation. So people are downloading and installing pts and you expect them then to contentiously log in to the pts to check if the character is copied and this day after day. It is those type of little things that make you loose points towards the community.

My character is still not copied to the pts. Some of my guild mates are not able to get a group for ranked warzone to test this. When I go to the pts they are almost no people. How to test this if you fail to copy most of the chars over that are active testers. Also no notification that the char has been copied. I have been checking a few times everyday but nothing.

My char did not copy to the pts. Is their anybody who his character was successfully copied to the pts?

Thank Youuuuuuuuuuuuuuuuuuuuuu

Can we please get some feedback about the sound issues that got introduced since v1.2 and that are still not resolved. Those issues did not exist prior to v1.2 so they are regression bugs and a large community is complaining about them. They do not appear as well in the known issue list. The sound issues that were reported in some of the patches after v1.2 did not solve the issue for the major part of the community.

For me a community team management has to add value to the player base and facilitate communication between what lives at the player base and the development team. To give the example of the sound issue were a forum user complain about this issue. The community management answer is to my belief not adding value to the problem raised by the player. It is just providing a neutral answer to close the question. About the sound issue reported all over this forums: The issue (or issues) did not exist pre v1.2 so this is an regression bug. We are not talking about enhancement requests but about bugs being reported by users and bugs that did not exist prior to v1.2. The majority of users on my server are having this issue and all since v1.2. Everyday people are restarting client on my server to have another hour of playtime without sound issue. Tickets we made get closed. This also is a very annoying procedure from Bioware. In a support environment tickets get closed when the issues are resolved. For Bioware the ticket get closed when somebody has processed the case. - How we users can eventually know the issue is resolved or not? - Are we expected to do the Q&A for every patch to check it is solved or not? - How do we know that when something is mentioned in the release notes as solved it related to my reported issue? You want to improve interaction with community: 1) Don't close cases of bugs if they are not resolved 2) Put bugs that are known issues and not resolved in the Known issues list no matter how long this list will be. 2) Put timeline were possible on issues when they are planned to be resolved. Community manager what do you think about the above suggestions? Do you think it is fair? Do you think you can help us with the above?

If in v1.3 the sound issue is not fixed it will be also my number 1 reason to rage quite. Bioware introduce a bug in v1.2 and lacks the ability to address it properly or at least communicate well about a possible resolution.

What I am missing is any information from Bioware if at least they will have solved this sound issue in v1.3 everybody is experiencing since v1.2. I don't find it back in known issues and Bioware is closing all the support cases related to it. All the time restarting the application to solve this issue is not a viable work-around. Especially when you are in a group. A simple feedback of : Yes we know about this bug, we have isolated this bug and it will be solved in v1.3 would be nice.

Is always strange people stating that every MMO has a weekly maintenance. Rift never had weekly maintenance and was performing well. Yes they had weekly maintenance but it never interrupted gameplay or at best you just had to restart your client. Innovation, creativity start by looking what you can do better and differently .....

I believe Flashpoints are the most important, normal as well as HM. Operations are more difficult to do with pugs. Also cross server grouping should be possible due to some server limited population.