Magiko Posted March 2, 2016 Share Posted March 2, 2016 Been a subscriber and had my e-mail signed up for like 4 years now, and never lost an email before but yet... no email nor code yet.... Link to comment Share on other sites More sharing options...
Vexmet Posted March 2, 2016 Share Posted March 2, 2016 Would really appreciate an update from Bioware on this please, been a week and not only are there still no emails but not even a single response from the dev team. Link to comment Share on other sites More sharing options...
Hoipoloi Posted March 2, 2016 Share Posted March 2, 2016 Still not received my email and code, have done a complete restore of deleted emails just in case and searched every folder I can find - nothing there! I don't suppose we'll be seeing the codes this late in the day... oh well Link to comment Share on other sites More sharing options...
Swedguy Posted March 2, 2016 Share Posted March 2, 2016 I still haven't gotten mine. And yes, I've checked through the spam folder. Link to comment Share on other sites More sharing options...
-Highsteel- Posted March 2, 2016 Share Posted March 2, 2016 Got my code 1 day after the deadline. Link to comment Share on other sites More sharing options...
Legolose Posted March 2, 2016 Share Posted March 2, 2016 So, people who had already gotten the codes, get another set and people who never received them still don't have them ....what a cluster &*/%. ^^AGREED^^ Geez how can a major company like BW mess up sending e-mail codes out:confused: I mean really:rolleyes: I guess we get screwed again... Link to comment Share on other sites More sharing options...
PeterGun-SWE Posted March 2, 2016 Share Posted March 2, 2016 Hey folks, Over the past few days we’ve reviewed player accounts who indicated they had not received their Cartel Coin/Chapter I subscriber email. We discovered a few reasons why this may have occurred: Some accounts opted-in after the February 14, 2016 deadline.The email was received, but it may have gotten deleted, lost in a secondary folder, missed, or landed in a spam folder.Sometime in the past you marked one of our SWTOR emails as spam or possibly reported it as spam, and your email client/provider “black listed” our emails. That means we may actually be sending you emails, but they are being blocked. We suggest you check with your email provider/client and verify that is not the case.There was a small number of players who were missed in the original set of emails and we’re sending them the same promotional email. If you were one of these players and don’t receive your email by tomorrow, you may also want to review the above bullets. With all of that being said, we are going to be sending another batch of emails. This new batch of emails will include the following accounts: All accounts who were sent the email previously, but did not open the email.Any account that opted in by Monday, February 22, 2016 (to essentially catch anyone who wanted to participate) The email subject line is either "A Familiar Face Joins Your Team - Play Chapter 10 Now!" or "Chapter 10 and Firebrand are here - Play Now!" and was sent from the swtor@email.swtor.com email address. Our plan is to send out email over the next two days, so look for it in your mailbox. -eric Still no code in the mail Eric... Im getting the feeling that this is the same bull you pulled during the launch of Battlefront, when you promised those of us who bought a hard copy of the game was eligible for the ToR promo itiems(Tauntaun and Thermal Retention Suit). Sorry ToR team, you have both lost my trust and faith in you. Link to comment Share on other sites More sharing options...
Lantaia Posted March 2, 2016 Share Posted March 2, 2016 didn't get anything, no e-mail for yet. Link to comment Share on other sites More sharing options...
Greendragonbc Posted March 2, 2016 Share Posted March 2, 2016 Nope, no code yet..... If sending codes with email, is so problematic why not find alternate method? How hard would it be to simply send the code thru a pm here on the forums, or an in game mail? Link to comment Share on other sites More sharing options...
dr_mike Posted March 2, 2016 Share Posted March 2, 2016 (edited) is so problematic why not find alternate method? In their defense, the second mailing was done via an alternative method. The first mailing was sent from an IP address previously used a long while back for multiple spam runs. This was probably done via a mail service that sent them out of Amazon EC2 space. The second one was sent from an IP address associated with EA and appears to have been done with their regular mail service. But no, I haven't gotten mine either. Edited March 2, 2016 by dr_mike Link to comment Share on other sites More sharing options...
Icetori Posted March 2, 2016 Share Posted March 2, 2016 I was picked up in the second wave, so some people who were missed did get their codes, keep posting and they'll know there are still people out there who need to be addressed. Bump Link to comment Share on other sites More sharing options...
eriksarcasm Posted March 2, 2016 Share Posted March 2, 2016 Still no code in the mail Eric... Im getting the feeling that this is the same bull you pulled during the launch of Battlefront, when you promised those of us who bought a hard copy of the game was eligible for the ToR promo itiems(Tauntaun and Thermal Retention Suit). Sorry ToR team, you have both lost my trust and faith in you. First I've heard of this.... Still without my reward, btw.. Link to comment Share on other sites More sharing options...
KorgonStarhawk Posted March 2, 2016 Share Posted March 2, 2016 I have not received my coins or the email. I checked through my spam and all deleted emails as they dont delete for 30 days. i have has all the boxes checked to receive emails from you. Link to comment Share on other sites More sharing options...
Iiyria Posted March 2, 2016 Share Posted March 2, 2016 Still no code day 14 might just unsub and cut my losses Link to comment Share on other sites More sharing options...
Kirazan Posted March 2, 2016 Share Posted March 2, 2016 In their defense, the second mailing was done via an alternative method. The first mailing was sent from an IP address previously used a long while back for multiple spam runs. This was probably done via a mail service that sent them out of Amazon EC2 space. The second one was sent from an IP address associated with EA and appears to have been done with their regular mail service. But no, I haven't gotten mine either. I have never gotten the email. It wasn't in my spam folder (no Swtor mail ever has gone to spam) and it isn't in the trash folder so it was never deleted (hard to delete something I did not get). Mean while, some of my Guild mates have gotten the email TWICE! I put in a ticket, which told me to call CS...who told me to put in a ticket because they couldn't help me. Can we please stop the vicious circle?! I don't even care about the CC at this point. It's a matter of principle. Why aren't some of us getting it? I just don't get it... Link to comment Share on other sites More sharing options...
GetPloughed Posted March 2, 2016 Share Posted March 2, 2016 So, people who had already gotten the codes, get another set and people who never received them still don't have them ....what a cluster &*/%. The second e-mail was a repeat of the first one. Exact same codes. Link to comment Share on other sites More sharing options...
DoctorMcNinja Posted March 2, 2016 Share Posted March 2, 2016 Hello, I still havent received my CC code, in fact, I'm not getting any emails from you guys. Link to comment Share on other sites More sharing options...
tummiswtor Posted March 2, 2016 Share Posted March 2, 2016 I got my code next day. I hope You all get it too Link to comment Share on other sites More sharing options...
airman Posted March 2, 2016 Share Posted March 2, 2016 i have not Link to comment Share on other sites More sharing options...
Johnycat Posted March 3, 2016 Share Posted March 3, 2016 Still no update BW??? Bad form... J Link to comment Share on other sites More sharing options...
marcusaxavier Posted March 3, 2016 Share Posted March 3, 2016 I also got nothing. I did not know there was even going to be an email until I found this in the Dev Tracker. Bioware has never had an issue sending to my email address before. Usually, they send an email per month telling me about my Cartel Coins that I got for being a subscriber. But lately, those have not been consistent. Link to comment Share on other sites More sharing options...
skinsrich Posted March 3, 2016 Share Posted March 3, 2016 Gonna keep on bumping back to the first page until I get the stupid email with the coins that I should've already spent. Link to comment Share on other sites More sharing options...
amishfarmer Posted March 3, 2016 Share Posted March 3, 2016 Not received my cartel coins. Link to comment Share on other sites More sharing options...
Zan_Lynx Posted March 3, 2016 Share Posted March 3, 2016 I only just got told by friends that I was supposed to have looked for codes in some email. I do not have that email and would like to get another one. Link to comment Share on other sites More sharing options...
corytect Posted March 3, 2016 Share Posted March 3, 2016 Still nothing. Link to comment Share on other sites More sharing options...
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