gilren Posted September 30, 2013 Share Posted September 30, 2013 I'd love to know if anything will be done for those of us who simply tried to log in and got slapped with a full 11+ gig reinstall. Are we going to get anything for having to redownload the entire game due to a screwup on the company end? Hours of download where not much else can be done on the computer, two other accounts here which may also need to do the same thing (and which can;t log in to check until the patch tomorrow, lest they inadvertently get hit with the same thing if they aren't already affected), and a full 24 hours of not being able to log in at all because, again, of a screwup on the company end. As subscribers, this is not simply acceptable as an "oops, our bad". With limited bandwidth here having to devote a potential 33G+ of download, not to mention time, for the three accounts here to reinstall the game due to a corporate screwup is not something that I undertake lightly. So I wish to know what is going to be done for those of us who have to do this just to continue playing the game we're paying you for? Link to comment Share on other sites More sharing options...
Elfa Posted September 30, 2013 Share Posted September 30, 2013 Well, I half-expected a post about how 'patch snafus were part of a complicated game like this' and 'we should all take the time generously given to us by BW away from the game to read a book, write a poem, or meditate on how marvellous the devs are are,' Tbh seeing the original post from A has cheered me up no end. On the plus side at least we know to bring our ice skates when we reach hell. Link to comment Share on other sites More sharing options...
g_land Posted September 30, 2013 Share Posted September 30, 2013 so i have to download the entire game again? or can i just repair? MOTHER TRUCKER! Guess they taught us how to "run away and make them pay"... Link to comment Share on other sites More sharing options...
Morde_ Posted September 30, 2013 Share Posted September 30, 2013 Welp, time to grab a 6-pack and watch the Saints and Dolphins. Link to comment Share on other sites More sharing options...
AlexThomasG Posted September 30, 2013 Share Posted September 30, 2013 This is totally UNACCEPTABLE. At the very least we all deserve a free day added to our subscription. How could someone ACCIDENTALLY release a patch? How then could the solution to that problem be to tell your PAYING playerbase to not play the entire day? Not to mention everyone is confused over whether or not they will have to redownload the game and if they should start now. THE DEVS NEED TO ANSWER THESE QUESTIONS ASAP Link to comment Share on other sites More sharing options...
Chiltonium Posted September 30, 2013 Share Posted September 30, 2013 You want the icing on the cake? Imagine the download speeds when this many people are re-downloading the patch. Get ready for the entire client at 100kb/s. Link to comment Share on other sites More sharing options...
DKNS Posted September 30, 2013 Share Posted September 30, 2013 I logged in, no patch.... nothing happened. Bioware trolling? They took it off, but the damage is done. Link to comment Share on other sites More sharing options...
BrianDavion Posted September 30, 2013 Share Posted September 30, 2013 so is it safe to open the launcher yet? Link to comment Share on other sites More sharing options...
aeterno Posted September 30, 2013 Share Posted September 30, 2013 Gotta feel bad for the poor guy that pressed the wrong button, tonight's dose of adrenaline is gonna shave a couple months off his life expectancy. Yea well poop happens. If you dled the 300mb one like me just play it till you hit the sack. Luckily the shortest end of the stick here is given to the Atlantic ocean as CET/UTD prime time is about to rev out anyways. The 11gb can get downloaded over the night. Link to comment Share on other sites More sharing options...
sepulhead Posted September 30, 2013 Share Posted September 30, 2013 thank the force i was already loged in when they did this. Link to comment Share on other sites More sharing options...
DOHboy Posted September 30, 2013 Share Posted September 30, 2013 *grabs popcorn* this should be some GREAT raging and gives me something to follow while watching football tonight I guess I'm just not so passionate that one day away from the game is going to cause me to quite for life, uninstall or rage. Think maybe people have anger management issues that they need to resolve. I would hate for this to actually become any more serious that it already does. LIFE WILL GO ON!!!! Government is voting (or not voting) to shut down for extended periods of time. Government is eroding freedoms daily. Poverty, war, and discontent are on the rise. BUT D@#%@# IT!! MY GAME WONT PLAY AND I DEMAND COMPENSATION!!!! Link to comment Share on other sites More sharing options...
Elvaddo Posted September 30, 2013 Share Posted September 30, 2013 Sorry, but i not read Customer Support forum EACH TIME when start launcher! I run computer, click launcher, launcher update game (why not? I'm normal customer...if need wait and update - ok, np). Enter the game. And BAH! GTN bugged. ok, i go to forum and.... BAH! "Plz, not play until tomorrow!"© REALLY? You steal one (billed! im subscriber!) my game day by last "more than 12 hour patch" without any compensation. And... AGAIN? Link to comment Share on other sites More sharing options...
Icestar Posted September 30, 2013 Share Posted September 30, 2013 I almost relogged before, glad I did not. Link to comment Share on other sites More sharing options...
Lolermelon Posted September 30, 2013 Share Posted September 30, 2013 Should I let it finish downloading or not? Link to comment Share on other sites More sharing options...
Darth_Dreselus Posted September 30, 2013 Share Posted September 30, 2013 So would it be faster to dl the game or install from cd and patch =D Link to comment Share on other sites More sharing options...
Sam_Skyrunner Posted September 30, 2013 Share Posted September 30, 2013 In all seriousness BW. You should have your people work late tonight. Get the maintenance done now. When you work for a company and get paid what your guys get paid, sometimes you gotta do what is necessary to make your customers happy. Someone needs to go into the office and say, "Guys, the GUY messed up. We need to stay and get this fixed. (all eyes on the guy)" If this doesn't happen, then it is management that has failed. Link to comment Share on other sites More sharing options...
LtGeneralGezlin Posted September 30, 2013 Share Posted September 30, 2013 *grabs popcorn* this should be some GREAT raging and gives me something to follow while watching football tonight I guess I'm just not so passionate that one day away from the game is going to cause me to quite for life, uninstall or rage. Think maybe people have anger management issues that they need to resolve. I would hate for this to actually become any more serious that it already does. LIFE WILL GO ON!!!! Government is voting (or not voting) to shut down for extended periods of time. Government is eroding freedoms daily. Poverty, war, and discontent are on the rise. BUT D@#%@# IT!! MY GAME WONT PLAY AND I DEMAND COMPENSATION!!!! Agreed. Some people take this way too seriously... Link to comment Share on other sites More sharing options...
DarrellChaney Posted September 30, 2013 Share Posted September 30, 2013 I'm having the same issue. Logged in to find a "HUGE" 11gb patch download!! And Bioware says, "We're sorry, but we made a boo-boo with patching, so you can't or shouldn't play until after tomorrow's update!!" I just want to relax and play after a long day at work..... Link to comment Share on other sites More sharing options...
Ludwig_VanCover Posted September 30, 2013 Share Posted September 30, 2013 Hate that I patched and ALMOST clicked play after it was finished before I checked the forums... Will we be refunded for one day play time (or given a free day), and what about the people that unknowingly pressed play and will have to lose an entire day TOMORROW after the patch to install the entire game? That is TWO days of no play time for them. Why why why? *gets a pitch fork and stands outside Bioware Austin studio* Link to comment Share on other sites More sharing options...
ebado Posted September 30, 2013 Share Posted September 30, 2013 Welp, time to grab a 6-pack and watch the Saints and Dolphins. Boo Saints... And Dolphins. Link to comment Share on other sites More sharing options...
Elvaddo Posted September 30, 2013 Share Posted September 30, 2013 I logged in, no patch.... nothing happened. Bioware trolling? You lucky one Link to comment Share on other sites More sharing options...
UltimateKrucible Posted September 30, 2013 Share Posted September 30, 2013 Agreed. Some people take this way too seriously... Yeah, I'm not ripping my hair out or anything, but it is pretty danged annoying ... Link to comment Share on other sites More sharing options...
Andryah Posted September 30, 2013 Share Posted September 30, 2013 As subscribers, this is not simply acceptable as an "oops, our bad". With limited bandwidth here having to devote a potential 33G+ of download, not to mention time, for the three accounts here to reinstall the game due to a corporate screwup is not something that I undertake lightly. I agree with you 100% That said.. the prudent thing to do on the player side is to also mitigate the impact. How? If you are asked to reinstall the entire client.. then reinstall from disks and patch from there is going to save time and bandwidth for most players impacted. Note: I'm NOT defending what has happened, in any way. I am simply saying.. take care of yourself.. to the best of your abilities....... to mitigate the impact. Link to comment Share on other sites More sharing options...
TheGuru Posted September 30, 2013 Share Posted September 30, 2013 Wow so much for my night of WZ comm grinding to prepare for tomorrows update. The people that run this game at this point are so far beyond incompetent I dont even have the words. No wonder WOW........a nearly 10 year old game..........still owns this market. Link to comment Share on other sites More sharing options...
bongo_bongo Posted September 30, 2013 Share Posted September 30, 2013 Can anyone tell me how to cancel the patch that started on it's own? Is there a way to kill it? Or do I have to download the whole 12 gb of data... Link to comment Share on other sites More sharing options...
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