Scythian Posted December 21, 2011 Share Posted December 21, 2011 My friend has been waiting forever to play, he got the game we are at a LAN party and he isnt able to log in because of the valid sub thing. Shouldnt he have a month of game play for buying it? Why is this happening if you get 30 days why does he have to enter a card now?? Link to comment Share on other sites More sharing options...
DrakusMa Posted December 21, 2011 Share Posted December 21, 2011 (edited) My friend has been waiting forever to play, he got the game we are at a LAN party and he isnt able to log in because of the valid sub thing. Shouldnt he have a month of game play for buying it? Why is this happening if you get 30 days why does he have to enter a card now?? You still have to provide a valid form of payment. Ie... a credit card needs to be associated with the account, or a time card from a retailer needs to be applied to the account. Pretty much they want to make sure you have a way to actually pay fo the subscription before they let you play. You won't actually be charged for your first month of play, until your free 30 days are used up. But they still want the above information before letting you in. Edited December 21, 2011 by DrakusMa Link to comment Share on other sites More sharing options...
crazysam Posted December 21, 2011 Share Posted December 21, 2011 My friend has been waiting forever to play, he got the game we are at a LAN party and he isnt able to log in because of the valid sub thing. Shouldnt he have a month of game play for buying it? Why is this happening if you get 30 days why does he have to enter a card now?? standard procedures... he wont be charged for the month he will pay before the free month ends. Also, he can cancel it anytime. Link to comment Share on other sites More sharing options...
Scythian Posted December 21, 2011 Author Share Posted December 21, 2011 standard procedures... he wont be charged for the month he will pay before the free month ends. Also, he can cancel it anytime. I know but can he play for a month and then enter a payment? Link to comment Share on other sites More sharing options...
Inhalcator Posted December 21, 2011 Share Posted December 21, 2011 (edited) Same reason you gotta enter a card for a 30 day Netflix trial or 30 day Hulu trial. That's just how some companies choose to do business. Not a huge deal, unless you don't have a debit or credit card (or game card I guess). In which case, um, sorry? Edited December 21, 2011 by Inhalcator Link to comment Share on other sites More sharing options...
imtrick Posted December 21, 2011 Share Posted December 21, 2011 I know but can he play for a month and then enter a payment? This was already explained to you a couple times. No, he needs to enter some form of payment information. Link to comment Share on other sites More sharing options...
Insanesenator Posted December 21, 2011 Share Posted December 21, 2011 I know but can he play for a month and then enter a payment? In short, no. You need an active Credit/Debit card to complete the account setup. Link to comment Share on other sites More sharing options...
Wager Posted December 21, 2011 Share Posted December 21, 2011 My friend has been waiting forever to play, he got the game we are at a LAN party and he isnt able to log in because of the valid sub thing. Shouldnt he have a month of game play for buying it? Why is this happening if you get 30 days why does he have to enter a card now?? He does have 30 days of game play. That doesn't mean there are no other restrictions. Is it moral for a company to do this? No. Is it going to change? Never. Link to comment Share on other sites More sharing options...
Scythian Posted December 21, 2011 Author Share Posted December 21, 2011 He put a debit card into the count associated and it still says inactive does he actually have to "bill" the card? Link to comment Share on other sites More sharing options...
Scythian Posted December 21, 2011 Author Share Posted December 21, 2011 Anyone got any advice that can "help". He freaking added a card but it still says inactive...he just didnt bill the card. Link to comment Share on other sites More sharing options...
Wager Posted December 21, 2011 Share Posted December 21, 2011 If he put in a sub and it's not taking, it's time to contact CS. Link to comment Share on other sites More sharing options...
Dchsknight Posted December 21, 2011 Share Posted December 21, 2011 IF he added a card and it is a valid debit/credit it is not inactive. Maybe he just typed it in wrong or something. it is that way with wow and any other mmo I have played you have to have a valid card for it work. if you dont, no logging in. Link to comment Share on other sites More sharing options...
Scythian Posted December 21, 2011 Author Share Posted December 21, 2011 IF he added a card and it is a valid debit/credit it is not inactive. Maybe he just typed it in wrong or something. it is that way with wow and any other mmo I have played you have to have a valid card for it work. if you dont, no logging in. He has entered a card under his account but he did not bill it, the card is registered but he still can not log in. He did not make a billing cycle. Link to comment Share on other sites More sharing options...
Scythian Posted December 22, 2011 Author Share Posted December 22, 2011 comon anything new??? Link to comment Share on other sites More sharing options...
Sotaudi Posted December 22, 2011 Share Posted December 22, 2011 (edited) He does have 30 days of game play. That doesn't mean there are no other restrictions. Is it moral for a company to do this? No. Is it going to change? Never. Get off the "Is it moral." This has nothing to do with morality. One of the conditions of playing a subscription based game is that you have to enter a credit card or other accepted payment method before you can redeem your 30 days of "free" play. This is clearly stated in the terms. It is standard practice for the industry, and it is done for good reason. By doing this, they can automatically charge you for the next month's subscription when it is time for the subscription to renew. This allows people to continue playing once their free time (or their previous payment) has expired without having to remember to renew the sub. If they don't want to continue the subscription, they can cancel the subscription at any time, and they will not be billed for the next month's subscription. In fact, they can enter the required information, get the account started, then immediately cancel if they want. They will still get their free game play. It is simply a way to ensure that people get to continue to play. There is nothing "immoral" about the practice. What is actually immoral is buying a product that has conditions (e.g., you must enter payment information to play) and expecting to benefit from one of the perks (e.g., 30 days free time) of that purchase then balk on fulfilling the conditions. It is simple, it is clearly stated, and it is the industry standard, so there should be no surprise. Edited December 22, 2011 by Sotaudi Link to comment Share on other sites More sharing options...
DSWSithlord Posted December 22, 2011 Share Posted December 22, 2011 comon anything new??? Tell him to check to see if the game is set to auto renew. If it isnt then he hasnt actually subbed yet hes just added a payment method to his account. Make sure that method is set as his recurring payment for SWTOR. Link to comment Share on other sites More sharing options...
Zeemah Posted December 22, 2011 Share Posted December 22, 2011 Is there a option to pay with game cards from the store, instead of credit cards? Most mmos have this option Link to comment Share on other sites More sharing options...
OkuKeelus Posted December 22, 2011 Share Posted December 22, 2011 He has entered a card under his account but he did not bill it, the card is registered but he still can not log in. He did not make a billing cycle.Yes, he needs to subscribe to one of the 1,3 or 6 month plans as well. Just entering the details is not enough. It will not be billed before the 30 days are up, but you are NOT subscribed before you decide on a billing cycle. Link to comment Share on other sites More sharing options...
Asuka Posted December 22, 2011 Share Posted December 22, 2011 Uh...you have to select a billing cycle when you sub even though it's not billing for 30 days. Link to comment Share on other sites More sharing options...
OkuKeelus Posted December 22, 2011 Share Posted December 22, 2011 Is there a option to pay with game cards from the store, instead of credit cards? Most mmos have this optionYes, you can use a Game Time Code instead. Link to comment Share on other sites More sharing options...
Seigyoku Posted December 22, 2011 Share Posted December 22, 2011 Says on the box you're required to have that info submitted to play. Your purchase of the game gives you free 30 day access to a game that requires this information to play. Simple as that. If he really bought the game but doesn't want to sub with a card, as someone else already suggested, just subscribe with the card (yes, the whole nine yards) then cancel your subscription. The account will simply lock after the time is up and require a subscription or time card to continue. Link to comment Share on other sites More sharing options...
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