Deadpooled Posted April 20, 2012 Share Posted April 20, 2012 somewhat confused here, I had the e-mail stating I would be getting the 30-days free yet have been billed and paid on the 19/4 and the next billing date is 19/5 for same amount. before anyone asks, I have 2x 50 1x 47 and 3 others 35 and under and am also legacy 25 and have paid monthly since early access so when exactly are we getting this free month?? Link to comment Share on other sites More sharing options...
Deadpooled Posted April 20, 2012 Author Share Posted April 20, 2012 oh and there was no 1 day added either 2012/04/19 3:19 AM OPEN - - £ 8.99 643758640 2012/03/20 3:54 AM CLOSED - - £ 8.99 613386242 2012/02/19 4:05 AM CLOSED - - £ 8.99 581166544 2012/01/21 8:35 AM CLOSED - - £ 8.99 545671540 this might be the wrong thread, but anything put in customer service generally gets eaten and ignored pretty quick Link to comment Share on other sites More sharing options...
Tiriensoul Posted April 20, 2012 Share Posted April 20, 2012 (edited) 30 Days free is 24/4, so it's a few more days until you get those 30 free days. Edited April 20, 2012 by Tiriensoul Link to comment Share on other sites More sharing options...
Deadpooled Posted April 20, 2012 Author Share Posted April 20, 2012 30 Days free is 24/4, so it's a few more days until you get those 30 free days. that makes 0 sense seeing as i have paid for this month (we pay in advance, not in arrears) and everyone will have different billing dates due to when they subscribed Link to comment Share on other sites More sharing options...
RonaiSanzer Posted April 20, 2012 Share Posted April 20, 2012 The 30 added days promo is added to your account on the 25th, same day the tauns go out i believe. Link to comment Share on other sites More sharing options...
Onyx Posted April 20, 2012 Share Posted April 20, 2012 They'll be granted on April 24th and will go into effect after your current subscription period ends. That's in the official notice Link to comment Share on other sites More sharing options...
Deadpooled Posted April 20, 2012 Author Share Posted April 20, 2012 ok....re-read the updated sticky and realise one thing I need to learn to read will check my account after its been applied to see if they've changed the billing date from May to June 19/20th some mod needs to nuke this thread now as I cant read and need to purchase some new glasses Link to comment Share on other sites More sharing options...
Lightmaguz Posted April 20, 2012 Share Posted April 20, 2012 It'll likely allow your current time to end, then stick the free month before the next. Link to comment Share on other sites More sharing options...
mordredz Posted April 20, 2012 Share Posted April 20, 2012 ok....re-read the updated sticky and realise one thing I need to learn to read will check my account after its been applied to see if they've changed the billing date from May to June 19/20th some mod needs to nuke this thread now as I cant read and need to purchase some new glasses Aye reading is hard eh, grats on learning a new skill tho... Link to comment Share on other sites More sharing options...
Zeebie Posted April 20, 2012 Share Posted April 20, 2012 another person misled, by the promotion. It's oh so good of them to add those days on 2 days after the launch day subscribers subscriptions run out. I still say it was bad form, and yes there was no 1 day added, either and there been no mention on when that would happen. Link to comment Share on other sites More sharing options...
Sandriell Posted April 20, 2012 Share Posted April 20, 2012 another person misled, by the promotion. It's oh so good of them to add those days on 2 days after the launch day subscribers subscriptions run out. I still say it was bad form, and yes there was no 1 day added, either and there been no mention on when that would happen. I got my one day. My billing date went from the 19th to today, the 20th. Most likely, they are applying the one day in waves as not to overwhelm the system. Link to comment Share on other sites More sharing options...
Puppup Posted April 20, 2012 Share Posted April 20, 2012 I canceled and am stay able to log in. They probably billed everyone with a still active account on the 19th. Kind of shady, but par for the course with business. Link to comment Share on other sites More sharing options...
Fizbanic Posted April 20, 2012 Share Posted April 20, 2012 I canceled and am stay able to log in. They probably billed everyone with a still active account on the 19th. Kind of shady, but par for the course with business. Cancelling your account will not shut it down immediately. You can still play for the time you have payed for, however cancelling will stop you from being billed again when you game time runs out. Most MMO's do this and the only one that I recall not was AO which when you cancelled that was it and you did not get any refund on the balance of the account. Link to comment Share on other sites More sharing options...
Kabaal Posted April 20, 2012 Share Posted April 20, 2012 30 Days free is 24/4, so it's a few more days until you get those 30 free days. Not true, it's added when your current play time ends. The 1 day free is added first then the 30 days when it runs out. Link to comment Share on other sites More sharing options...
chrisftw Posted April 20, 2012 Share Posted April 20, 2012 ok....re-read the updated sticky and realise one thing I need to learn to read will check my account after its been applied to see if they've changed the billing date from May to June 19/20th some mod needs to nuke this thread now as I cant read and need to purchase some new glasses yeah well the damage you just did is done. now this thread will be full of. I TOLD YOU bioware is FAIL!! NO 30 days FREE! LIES! Link to comment Share on other sites More sharing options...
Dayln Posted April 20, 2012 Share Posted April 20, 2012 ok....re-read the updated sticky and realise one thing I need to learn to read will check my account after its been applied to see if they've changed the billing date from May to June 19/20th some mod needs to nuke this thread now as I cant read and need to purchase some new glasses Cudos on realizing it was a mistake and your reaction to it I make mistakes all the time, but owning up to them and not blaming them on others is a lost art Link to comment Share on other sites More sharing options...
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