Spytrx Posted April 13, 2012 Share Posted April 13, 2012 apparently those of you who are new to the whole online MMO gaming experience know nothing of the headaches, and general problems with launching a new game, much less doing a major update to one, so do yourself a favor, stop complaining about not being able to play, we all pay to play, and sometimes things happen that just happen, its not fair to BW, LucasArts, or any of us to have to listen to your complaints here, or when the game finally does get back online. When another major MMO was launced back in the day, it would go down for days, yes i said DAYS sometimes, and often with no explanation at all for it, feel glad that BW is ontop of the issue and working to get the issues fixed. remember that this is a game, its not the end of the world if you have to skip a day of play, youre not the only ones affected by this so stop taking it so personally "Back in the days..." --- What, when they had steam engines? Let me sell you a car with the brakes not working - you are the kind of person that won't complain.... Back in the days my arm... Link to comment Share on other sites More sharing options...
Vestinious Posted April 13, 2012 Share Posted April 13, 2012 (edited) 1 AM. However if you are in the UK right now it will be up at midnight.... because the UK is not currently in GMT. I may be up at that time. Edited April 13, 2012 by Vestinious Link to comment Share on other sites More sharing options...
Orrow Posted April 13, 2012 Share Posted April 13, 2012 Everyone that has their panties in a bunch really needs to chill. Bioware just deployed a major content patch. There will be issues, just like EVERY OTHER MMO that deploys a major content patch. Anyone who tries to spout off about how smooth WoW runs makes me want to throw up. The game is down for a few hours. Big deal. From what I saw yesterday, I really look forward to playing alts and opening up more legacy stuff. If this current issue makes you want to unsub, then please do so. Please. Really, the more ADHD jackwads that leave, the better the game will be. I have never seen an MMO accidentally roll back their servers to a previous a patch. Come on fanboi this is one of the biggest screw ups in MMO history, you can sugar coat this. This isn't some unseen bug or glitch, this is flat out incompetence. Link to comment Share on other sites More sharing options...
MikelGoff Posted April 13, 2012 Share Posted April 13, 2012 I think it's funny the ppl who laugh at ppl who say they r quitting, i remember same in my last mmorpg till i quit lol, still get text plz come back and heal for us rofl. A few servers from wat i see r struggling and if the best reponse u can come up with when some1 does not like the way the game has panned out is "bye" i hope u relize that soon it will b just u playing and u won't have to say bye to any1 rofl. this is an mmorpg and nearly every person that leaves hurts the game be it, less funds for bioware to implement stuff or basically no player base so q times r painful (lightsabers will only carry u so far bioware). Btw prob won't renew my sub either been meaning to get back to eve-online might have to check it out I don't laugh at people leaving, I laugh at people who: can't type 'you', 'be', 'please', 'are', 'what', 'someone', 'people', have an inability to capitalize, spell other basic words, and generally have a disregard for the English language. And thus I got laughs today. Link to comment Share on other sites More sharing options...
Nuggzmom Posted April 13, 2012 Share Posted April 13, 2012 It's Friday the 13th. We all know how unlucky it is. Even the game can't get away from the "curse". Don't worry tho, we'll be playing again in no time. Maybe it's a good time to clean off desk, get some stuff done so when game is back online, can play till the cows come home. Link to comment Share on other sites More sharing options...
heikaze Posted April 13, 2012 Share Posted April 13, 2012 Wasn't the patch yesterday.... "Addressed an issue that could prevent characters from being deleted. Made improvements to the CS ticketing system." How did that roll back the servers...lol. Seems like something they aren't telling us. Link to comment Share on other sites More sharing options...
thecalebthegreat Posted April 13, 2012 Share Posted April 13, 2012 But I wants mee tauna little thingy, no wait, a taun taun mount...No wait, a RAKGHOUL MOUNT! Can you mount a rakghoul? No, wait...don't answer that. Link to comment Share on other sites More sharing options...
Mithran Posted April 13, 2012 Share Posted April 13, 2012 I seriously do not understand the "it is a game, stop whining" or "it is normal" kinda thought. I am guessing that these people are hardcore Star Wars fans running with a lightsaber in real life and are blind to the shortcomings of the service being delivered by BW. Yes, it is a game but more then that it is a service that BW delivers in compensation for a fee: we are talking millions of dollars. If i pay for something, I simply expect it to work when I want to use it. It is the basics of business: you either deliver quality or lose customers. Unless you compensate them and hope to satisfy them that way. Mark the word hope here. Compensation is the least you could and should do. Someone ever wrote an ingame ticket? It took them 4 weeks to restore an item. Add all these things and voila, you got the best formula for losing your customers. I for sure can guarantee that I would have quit the game if I was not stupid enough to pay for six months in advance. Not because the game is not good. On the contrary, it is a nice game. Just simply because of the fact the (customer) service is a disaster. If you thought you'd be coming to a bug-free MMO, I have a bridge in Siberia I'd like to sell you. I frankly don't mind issues with large content patches and expect them (they've been in every other game, too). I do take issue with their having outsourced their Customer Service to a country where English is regarded as exotic and every bug report I make is attributed to something I've done wrong. Link to comment Share on other sites More sharing options...
Tickdoff-Tank Posted April 13, 2012 Share Posted April 13, 2012 You can't prevent posters from complaining, we're paying customers and we want to get our money's worth <--- TRUTH! That is correct, complain all you want. Of course you look like a foolish child with no idea what is going on, but if you are comfortable with that, please carry on. Your tears... They are delicious. Link to comment Share on other sites More sharing options...
rgdelta Posted April 13, 2012 Share Posted April 13, 2012 I love how everyone is complaining about the unexpected downtime yet nobody here mentions how other mmos had MORE downtime heck WoW in it's first couple months had 4x the downtime to the point where they had to give free days (yes there were at least a full day of downtime every few weeks) this happens to all mmos you need to remember mmo's are the most complicated software there is. Link to comment Share on other sites More sharing options...
Eledra Posted April 13, 2012 Share Posted April 13, 2012 I truly hope that BW reads this thread. And I further hope that they take note of everyone in here that is threatening to cancel their subs, and then that BW decides to be helpful and cancels their subscriptions for them. Because I doubt most of those people could figure out how to do it themselves, judging by the number of people that have been threatening to cancel for several months. Apparently they had to get Daddy or Mommy to download the game for them, and most likely have to get permission from their parents to join a group with "internet strangers". I am never so disgusted with the internet as I am when I read game forums. But it is like a train wreck, I just want to see what will happen next. To Bioware: Good call in taking down the servers. Ignore the people that have no clue and less patience. Keep them down as long as needed to fix the issue. Rest assured that the majority of players will still be here, and will be thankful that you fixed it. That is not to say that we are not disappointed, because we are, but this was a major issues that was ESSENTIAL to fix quickly and properly. Quite bold of you to represent the majority of the playerbase. Link to comment Share on other sites More sharing options...
Destronicus Posted April 13, 2012 Share Posted April 13, 2012 Wasn't the patch yesterday.... "Addressed an issue that could prevent characters from being deleted. Made improvements to the CS ticketing system." How did that roll back the servers...lol. Seems like something they aren't telling us. Maybe the fix to enable character deletion worked really, really well Link to comment Share on other sites More sharing options...
Kthx Posted April 13, 2012 Share Posted April 13, 2012 (edited) Wasn't the patch yesterday.... "Addressed an issue that could prevent characters from being deleted. Made improvements to the CS ticketing system." How did that roll back the servers...lol. Seems like something they aren't telling us. We don't know the inner mechanics, but think of launching the game worlds as compiling a bunch of different assets. Someone accidentally included some old assets when recompiling the worlds. Human error, probably magnified by being in a rush to install a hot fix. Edited April 13, 2012 by Kthx Link to comment Share on other sites More sharing options...
thecalebthegreat Posted April 13, 2012 Share Posted April 13, 2012 WOOT! 4pm PST*! *These times are an estimated times, of course. Link to comment Share on other sites More sharing options...
DJvGalen Posted April 13, 2012 Share Posted April 13, 2012 Well this is starting to make sense, I'm surprised yesterdays update didnt get borked: https://performancemanager4.successfactors.com/sfcareer/jobreqcareer?jobId=2168&company=EA And Q&A has vacancies as well as does the development department, you think you can do better? Go ahead: http://www.bioware.com/careers/austin Link to comment Share on other sites More sharing options...
Shruby Posted April 13, 2012 Share Posted April 13, 2012 no servers until 1am. Time to go out and have some beer. Link to comment Share on other sites More sharing options...
Cooltrip Posted April 13, 2012 Share Posted April 13, 2012 Dagnabit. Guess I'll walk the dog. Link to comment Share on other sites More sharing options...
celebrei Posted April 13, 2012 Share Posted April 13, 2012 It's currently 9:44 here in California PDT, I still have 6 hours and 16 minutes more to go til servers go back up (hopefully) Link to comment Share on other sites More sharing options...
rbkrbk Posted April 13, 2012 Share Posted April 13, 2012 Electric,cable,water,gas,phone.... Don't forget internet! Link to comment Share on other sites More sharing options...
Yadrathe Posted April 13, 2012 Share Posted April 13, 2012 UPDATE: 10:53AM CDT During last night's maintenance, some areas of the game were reverted to pre-Game Update 1.2 status. Some areas were 'missing' and characters that were in those areas would be unavailable. We took the live servers offline at approx 9:30AM CDT (Austin time). Our server and deployment teams are now working to rebuild assets for the live servers, but this is unfortunately not a quick process. We currently estimate that our downtime could be up to eight hours, but that time may be extended. We are expecting the servers to be available again at 6:00PM CDT (April 14th, 12:00AM BST, 1:00AM CEST, 9:00AM AEST). We'll update you with information in this thread when we have it. We sincerely apologize for the unexpected downtime today. We’ll update you with more details later. Thank you for your patience while we work to resolve this issue. ---> thats the *$ !!!! who hit control alt delete ? Link to comment Share on other sites More sharing options...
ACE-GIRL Posted April 13, 2012 Share Posted April 13, 2012 "ALL YOUR FORCE ARE BELONG TO US!" "Never Gonna Give You Up" i used to play swtor.....THEN BIOWARE TOOK AN ARROW TO THE KNEE ;( Link to comment Share on other sites More sharing options...
Xiianil Posted April 13, 2012 Share Posted April 13, 2012 Wasn't the patch yesterday.... "Addressed an issue that could prevent characters from being deleted. Made improvements to the CS ticketing system." How did that roll back the servers...lol. Seems like something they aren't telling us. My theory is a security breach. If that's the case, and they don't promptly inform us so we can safeguard our information, I will sure as **** hold them liable. After all we have legal grounds to do so as it would constitute a breach of the agreed to privacy policy. Link to comment Share on other sites More sharing options...
kolanthel Posted April 13, 2012 Share Posted April 13, 2012 I love how everyone is complaining about the unexpected downtime yet nobody here mentions how other mmos had MORE downtime heck WoW in it's first couple months had 4x the downtime to the point where they had to give free days (yes there were at least a full day of downtime every few weeks) this happens to all mmos you need to remember mmo's are the most complicated software there is. Agreed, but i don't remember rift being down all the time (just saying). Link to comment Share on other sites More sharing options...
curzen Posted April 13, 2012 Share Posted April 13, 2012 If nothing else I hope they fix it and bring the orange dot back. Link to comment Share on other sites More sharing options...
thornka Posted April 13, 2012 Share Posted April 13, 2012 At this rate 1.3 will simply delete all our characters. But hey I bet we'll get a free month out of it! Link to comment Share on other sites More sharing options...
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