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JackieKo

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  1. JackieKo
    until
    Date: April 2 - April 9 (BEGINS AND ENDS AT 12:00PM GMT) Requirement: Level 20+ The remote planet Dantooine has been thrust into the center of escalating hostilities between the Galactic Republic and the Sith Empire. Spurred on in secret by covert Imperial forces, the Nova Blade pirates have staged an all-out attack on the pastoral Republic world. As the Republic scrambles to defend this key territory at the edge of Imperial space, the Empire plans to capitalize on the chaos and deal a major blow to the longtime Republic bastion. FEATURED REWARDS: Nova Blade and Dantooine Homesteader Armor Sets Ugnaught Companion Walker Mount Kath Hound Mount Kath Hound Mini-pet Dantooine-inspired Stronghold Decorations … and more! FR Date : Du 2 avril au 9 avril (DÉBUT ET FIN À 14H HEURE DE PARIS) Prérequis : Niveau 20 ou supérieur La planète isolée de Dantooine se retrouve au cœur des hostilités entre la République Galactique et l'Empire Sith. Poussés en secret par les forces impériales, les pirates des Lames Nova ont préparé une offensive sur cette paisible planète contrôlée par la République. Alors que les forces de la République tentent de défendre ce territoire clé aux portes de l'espace impérial, l'Empire cherche à profiter du chaos pour frapper un grand coup contre ce bastion de la République. RÉCOMPENSES EN JEU : Ensembles d'armure des Lames Nova et de fermier de Dantooine Partenaire Ugnaught Monture Walker Monture Chien katht Mini-animal domestique Chien kath Décorations de forteresse sur le thème de Dantooine … and more! DE Datum: 2. April - 9. April (BEGINNT UND ENDET UM 14:00 UHR MEZ) Voraussetzung: Stufe 20+ Der abgelegene Planet Dantooine wurde zum Mittelpunkt einer feindseligen Eskalation zwischen der Galaktischen Republik und dem Sith-Imperium. Nachdem sie im Verborgenen durch verdeckt agierende imperiale Streitkräfte angestachelt wurden, haben Nova Blade-Piraten einen kompromisslosen Angriff auf die ländliche republikanische Welt gestartet. Während die Republik verzweifelt versucht, diese bedeutende Position am Rande des imperialen Raums zu verteidigen, plant das Imperium, das Chaos zu nutzen, um der langjährigen Bastion der Republik einen entscheidenden Schlag zu versetzen. AUSGEWÄHLTE BELOHNUNGEN: Nova Blade-Rüstungsset und Rüstungsset des Dantooine-Gutsbesitzers Ugnaught-Gefährte Kampfläufer-Transportmittel Kath-Hund-Reittier Kath-Hund-Mini-Haustier Von Dantooine inspirierte Festungsdekorationen ... und mehr!
  2. JackieKo
    Hi everyone, Heads up that we will be taking the servers offline on April 3, 2024 at 7am CT / 12pm UTC to deploy Game Update 7.4.1c. Estimated downtime is 3 hours. A full list of patch notes can be found here on Tuesday, April 2. As usual, I'll be using this thread to post updates. Thanks!
  3. JackieKo
    Hey everyone, Team did a little digging and while they could not find anything that would cause the random FP issue holistically, we can confirm that Shrine of Silence is not giving credit toward Socialite 1. This bug will be tracked and fixed in a future update. Thanks!
  4. JackieKo
    Hi again, 7.4.1b Patch Notes are now available. Thanks!
  5. JackieKo
    Hi everyone, Game Update 7.4.1b will be deploying tomorrow, March 21! Details below: Time: 7am CT / 12pm UTC Estimated down time: 3 hours We're working on getting patch notes published here. They will be going up by end of day. Thanks!
  6. JackieKo
    Hi all, Please keep an eye on the dev tracker for this issue. Updates concerning this fix can be found here. Thanks!
  7. JackieKo
    until
    EN: Galactic Seasons 6 “Building a Foundation” will begin with the launch of Game Update 7.4.1 on March 12th! Once the update goes live, players will be able to make progress through the Free Reward track or the Subscriber Reward track (both tracks are available to Subscribers!) and earn new rewards. Below are the details of what players can expect from this new season! Season objectives from April 9 - May 13 can be found here. FR: La Saison galactique 6 "Fondations" commencera avec le lancement de la mise à jour 7.4.1 le 12 mars ! Une fois la mise à jour disponible, vous pourrez progresser dans le registre des récompenses gratuit ou dans le registre des récompenses d'abonnés (les deux registres seront disponibles pour les abonnés !) et gagner de nouvelles récompenses. Vous trouverez ci-dessous les détails sur ce qui vous attend dans cette nouvelle saison ! DE: Galaktische Saison 6 "Ein solides Fundament" beginnt mit der Veröffentlichung von Spiel-Update 7.4.1 am 12. März! Sobald das Update live ist, können Spielende Fortschritte über die kostenlose Belohnungsreihe oder die Abonnenten-Belohnungsreihe erzielen (für Abonnenten sind beide Reihen verfügbar!) und neue Belohnungen erhalten. Im Folgenden findet ihr alle Details, was Spielende in dieser neuen Saison erwartet!
  8. JackieKo
    Hi everyone, Wanted to share this update with you all as quickly as possible. Game Update 7.4.1b will be pushed, however, we still anticipate deploying the update this week. As soon as we have more details we can share, we will be updating this thread with all the relevant info. This update will include various fixes including: Fitted Armors and Weapons for World Drops and Ancient Armaments are now Bind to Legacy on Equip and have a Vendor Value of 100 credits to allow sale on the GTN and Vendors. Reduced the drop rates of new items in the "Grade 11 Treasure Hunting Lockbox" significantly to better align with previous drop rates. Fixed an issue preventing server transfer for some characters with previously opened lootboxes. Of course, please refer back to my previous post about what to expect with the fix going in for the issue where some players are unable to get past the key art loading screen. Keep an eye on this thread for further details on 7.4.1b. Thanks!
  9. JackieKo
    Hi everyone, Following up on the issues some players are having with being unable to get past the key art loading screen. Appreciate everyone who sent in a DxDiag file as requested. The team believes that a fix has been identified, and will be included in 7.4.1b which we are expecting to be deployed this week. There are a few important notes that we want to be very clear about: The team believes that a fix has been identified, however, we have not been able to 100% reproduce this issue. Should this fix not work when 7.4.1b goes live, we will again work with impacted players to identify what the root cause could be. In the event that impacted players are able to log into the game when 7.4.1b goes live, we will work on compensating said players for lost game time. We are currently targeting March 20th to roll out 7.4.1b. When I have more information, I will update this thread. Thanks all EDIT: See post later in thread. We are still targeting 7.4.1b to go out this week, but it will not be March 20th.
  10. JackieKo
    Hi everyone, I know we’re coming up on the weekend, so I wanted to update this thread with what’s happening regarding this issue. First, thanks to everyone who is supplying info for us and answering the questions the team has. It’s helpful in their investigation into this issue. Second, a fix has not been determined as of now, however, please know that this is a priority for the team. Third, the team has requested that DxDiag files be sent to communitysupport@swtor.com. Please only send in files if you are impacted by the issue of not being able to get past the loading screen. And be sure to include your account name! If the team needs additional info, I will update this thread again. Lastly, we understand that the players impacted by this problem have not been able to get into the game since 7.4.1 went out, and we are working on plans to compensate those players. This will be executed after a fix has been made and deployed. Thanks for your patience everyone! Note: Copy and pasting the reply I made from this thread. Just adding this here for more visibility and consolidating info.
  11. JackieKo
    Hi everyone, I know we’re coming up on the weekend, so I wanted to update this thread with what’s happening regarding this issue. First, thanks to everyone who is supplying info for us and answering the questions the team has. It’s helpful in their investigation into this issue. Second, a fix has not been determined as of now, however, please know that this is a priority for the team. Third, the team has requested that DxDiag files be sent to communitysupport@swtor.com. Please only send in files if you are impacted by the issue of not being able to get past the loading screen. And be sure to include your account name! If the team needs additional info, I will update this thread again. Lastly, we understand that the players impacted by this problem have not been able to get into the game since 7.4.1 went out, and we are working on plans to compensate those players. This will be executed after a fix has been made and deployed. Thanks for your patience everyone!
  12. JackieKo
    Hi everyone, There’s been conversations surrounding the removal of Timer Achievements that are tied to Master Mode (MM) Operations, and we wanted to give you all a glimpse of what led us to this change and what’s happening behind the scenes now. We typically do not openly talk about exploits, however, this is a unique situation and we wanted to add more context to what transpired. In short, there was an Operations bug that was being exploited that allowed players to clear Story Mode level Ops under the guise of playing in Master Mode and earning MM rewards. At the time the bug existed, players that joined a group readying for a Master Mode run could leave the group, reset their phase as Story Mode, rejoin the group, and the entire instance the group was in would be set for Story Mode. The instance, however, would still look like the group was in Master Mode. Thus it was possible for a group to run a Story Mode Op and receive Master Mode rewards upon completion. For a period of time, it was possible for players to partake in this exploit whether they were aware of it or not. When 7.4.1 launched, titles were removed from players who completed Master Mode Operations within that window of time. We are looking into the game data around all MM kills as some players, guilds, and groups are reporting they did this Achievement legitimately while this exploit was live. Currently, the appropriate teams are reviewing the accounts of all players involved with Master Mode runs prior to 7.4.1 going live to validate the legitimacy of the claims. This will take time to review and process, so appreciate your patience as the team sorts through all the data. I will update this thread with next steps pending the completion of the investigation. Thanks all
  13. JackieKo
    Hi everyone, Thanks to all who are providing info the team needs to investigate this issue further. There is a follow up troublshooting step they would like you to try if deleting the client_settings_ini file AND adjusting the graphicsquality line to 1 does not work. For players who are unable to get past the key art loading screen, can you: Open the client_settings_ini file to edit it. Under the [Renderer] section, delete all the lines save for the GraphicQuality line and adjust that to 1 As an example, your file should now look something like this. [Renderer] GraphicsQuality = 1 [Game] MoviesFolder = ..\..\Movies SwtorRegKey = SOFTWARE\BioWare\Star Wars - The Old Republic Save and load up the game. Please report here whether or not that fixed your issue. I do ask that comments are kept to providing the info asked for, so we can quickly collect responses. Thanks!
  14. JackieKo
    Hi all, I've asked for players to answer some questions the team is asking regarding this issue here in this thread. We'll be keeping an eye on responses.
  15. JackieKo
    Hi all, Following up on the above. If deleting the settings folder does not fix the issue, could you please answer the following: What happens if you edit the client_settings_ini file and change the lines “GraphicsQuality = 1” and “TextureQuality = 1”? (It's fine if you don't see the TextureQuality line). What graphics card are you using? Feel free to answer in this thread.
  16. JackieKo
    Servers are now back up! The following patch notes will be added shortly. Fixed an issue with the exclusive Join the Fight bundle K-NorCo B5C Mount not being able to be rideable at level 1. Galactic Seasons 6 Blueprint Fragments are now Bind on Pickup. Thanks all
  17. JackieKo
    Good morning everyone, We're getting ready to deploy Game Update 7.4.1a: Time: 9:30am CT / 2:30pm UTC Estimated downtime: 2 hours I'll update this thread when the servers are back up.
  18. JackieKo
    Hi everyone, Chiming in to give you all an idea of what to expect for tomorrow. We do intend on taking down the servers to roll out 7.4.1a which would fix the K-NorCo B5C Mount from the Join the Fight bundle. However, we do not have an exact time scheduled just yet as there are levels of verification and testing that needs to be happen. Once I have this information, I will update this thread. What I can say at this time that estimated downtime is approximately two (2) hours. Thanks all.
  19. JackieKo
    Hi everyone, Wanted to put together a short checklist/troubleshooting guide as we’re seeing reports of players being unable to get past the key art loading screen. Security programs Be sure to add the game AND launcher on the allowlist for any security programs (anti-virus, firewall, etc…) Depending on what programs you are using, you will have to look up how to add SWTOR executables to the allowlists. Adding only one or the other may not allow the game to play correctly. Subscriber vs Preferred/F2P accounts being able to log in There are reports of some players with Subscriber accounts being unable to log into the game, however, if they create a new account, the new account is able to log in. We recommend that impacted accounts delete the settings folder that is typically found here: C:\Users\%username%\AppData\Local\SWTOR\swtor\settings Before doing this, back up your files in case this is not the root cause for this issue. Do you meet the system requirements for SWTOR? Please note that if you do not, the game may not run properly on your machine. OS: Windows 10 or later - 64-bit Processor AM : Athlon 64 X2 Dual-Core 4000+ or better Processor Intel:Intel Core 2 Duo 2.0GHz or better Memory:6GB RAM Graphics Card: Star Wars: The Old Republic requires a video card that has a minimum of 1 GB of on-board RAM as well as support for Shader 3.0 or better. Examples include: Intel HD 3000 or better/ AMD Radeon HD 7450 / Nvidia GeForce 610 Storage: 75 GB Internet connection Required to play. Will be keeping an eye on reports and add to this list as needed.
  20. JackieKo
    If you meet the criteria stated for free transfers, and are not receiving them, I encourage you to reach out to support. And please be sure to include your account name. You can either follow these steps or email support@swtor.com.
  21. JackieKo
    Hi all, We're using this space to track known issues regarding 7.4.1, and will be updating as needed. [NEW] Players will notice that completing all Story missions on Yavin 4 won't grant the "Facing the Shadow" achievement. [NEW] [Galactic Season 6 Achievements] Splitting Blueprint Fragment stacks may cause the count to not progress with the Fragments Found achievement until BOTH stacks have been filled. Workaround: Logging out and then back into the game will increase the count correctly. Players may notice that winning a Warzone match doesn't grant double points for Heading the Frontline season objective. New Fitted equipment is a bit over-represented in world drops and treasure hunting boxes are affected as a result. We'll be altering the drops a bit to bring the original drops from worlds closer to how they were before. The new Fitted equipment is not listable in the GTN. This is not intended. The "Edifice Engineer", “The Builder”, and "Grand Architect" season vendor titles are not unlocking in Collections. While this is not directly tied to 7.4.1, we did want to call out that we are aware that some Steam players are being required to accept the EULA agreement upon every log in and are looking into a fix.
  22. JackieKo
    Hello everyone! Game Update 7.4.1 is now live! Please read the features article as it contains links for details about Galactic Seasons 6, Date Night Missions, and a full list of everything coming to the Cartel Market. Thanks!
  23. JackieKo
    Good morning, everyone! We will be taking down all servers in approximately 15 minutes to deploy Game Update 7.4.1! A reminder that estimated downtime is 4 hours.
  24. JackieKo
    Hi everyone, The Galactic Seasons 6 article is now up! Please read it fully so you can prepare for 7.4.1 launch tomorrow! We'll be keeping an eye on any questions that may pop up and we'll answer them here as needed. Thanks!
  25. JackieKo
    Hi everyone, Star Forge is back online! Appreciate your patience with the issues players were seeing with how the GTN was functioning on the Star Forge server. There were reports of some auctions that were purchased on the GTN not arriving in the buyers’ Claim Window. We have identified the issue and it has been fixed. For players whose items were impacted by this issue, credit and item refunds will be applied back onto their accounts during tomorrow’s maintenance. Thanks!
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