I wouldn't mind "getting through the trouble" of customizing my appearance if there was something worth grinding for. Besides, there are other things I am willing to grind for in game (rewards, valor, titles, gear STATS...) but certainly not looks. Not in an RPG game anyway.
And yes, there is a great chance that this thread will remain in the shadows of the forum and won't be acknowledge by the devs but it's actually nice to see that there are other people out there who share the same point of view and ask for the same fix.