Jeladre Posted July 20 Share Posted July 20 Please fix it as soon as possible, people are waiting for me on the raid (!) 1 Link to comment Share on other sites More sharing options...
Dev Post JackieKo Posted July 20 Dev Post Share Posted July 20 Hi there, Using this thread to consolidate the most recent Steam reports. @Jeladre @elzozo @KendokaYar @palonos @Sitthorack Can you please confirm if your Steam accounts are still linked to your SWTOR accounts when you look on your account pages? If your accounts are indeed still linked and you are still experiencing issues with logging in via Steam, please contact support@swtor.com with both your SWTOR account name and Steam IDs/usernames. 1 4 Link to comment Share on other sites More sharing options...
KendokaYar Posted July 20 Share Posted July 20 (edited) @JackieKo I still can't login through Steam account for re-link and it is not linked in my SWTOR account. I'm getting the same error message. Edited July 20 by KendokaYar Link to comment Share on other sites More sharing options...
RyanGulliford Posted July 20 Share Posted July 20 I'm also having this login issue, have just submitted an email to support with the details requested. I did run the SWTOR launcher diagnostic tool as well, which gave me the below error logs - posting here in-case others are getting the same, or it's helpful in isolating what's wrong. "ERROR Login failure type 409 observed." "ERROR Login failure #409i" 1 1 Link to comment Share on other sites More sharing options...
Lordshanu Posted July 20 Share Posted July 20 Same problem, I can't log into the game all day 3 Link to comment Share on other sites More sharing options...
MorningErection Posted July 20 Share Posted July 20 Unfortunately, I also can’t log into the game via Steam, I created a new game account and changed my Steam account, but I still can’t log in. 2 Link to comment Share on other sites More sharing options...
palonos Posted July 20 Share Posted July 20 vor einer Stunde schrieb RyanGulliford: I'm also having this login issue, have just submitted an email to support with the details requested. I did run the SWTOR launcher diagnostic tool as well, which gave me the below error logs - posting here in-case others are getting the same, or it's helpful in isolating what's wrong. "ERROR Login failure type 409 observed." "ERROR Login failure #409i" i do have the same error shown Link to comment Share on other sites More sharing options...
Ai_no_Kishi Posted July 20 Share Posted July 20 "We can't log you in, Please double-check you're using the Steam account you usually play on and try again." I unlinked this account from Steam today and now I can't link it back. Wonderful 2 Link to comment Share on other sites More sharing options...
palonos Posted July 20 Share Posted July 20 vor 2 Stunden schrieb JackieKo: Hi there, Using this thread to consolidate the most recent Steam reports. @Jeladre @elzozo @KendokaYar @palonos @Sitthorack Can you please confirm if your Steam accounts are still linked to your SWTOR accounts when you look on your account pages? If your accounts are indeed still linked and you are still experiencing issues with logging in via Steam, please contact support@swtor.com with both your SWTOR account name and Steam IDs/usernames. I can confirm that my steam account is not linked to my swtor account. Plus i can also say that i have severed the link to my steam account yesterday to try and relink them. Trying to fix an issue with steam purchase. Since the main issue i had at the beginning yesterday was that i could'nt receive the things from the "join the fight bundel", that i have bought on steam receive the things from the "join the fight bundel", that i have bought on steam. 2 Link to comment Share on other sites More sharing options...
cannibithobbal Posted July 20 Share Posted July 20 (edited) I just created a new (second) account today (new steam account AND new swtor account) and am having this problem as well. It keeps giving me the error "We can't log you in. Please double-check you're using the Steam account you usually play on and try again." and when I go to swtor.com it shows there is no steam account linked to swtor account. My normal/original account is working fine and I've had no login issues. Edited July 20 by cannibithobbal 3 Link to comment Share on other sites More sharing options...
Nillsonn Posted July 21 Share Posted July 21 (edited) При попытке войти в аккаунт swtor через steam все еще возникает ошибка. "Мы не можем войти в систему. Проверьте еще раз, используете ли вы аккаунт Steam, с которого обычно играете, и попробуйте еще раз". Аккаунт Swtor не привязан к Steam. Когда это будет исправлено? Edited July 21 by Nillsonn 2 Link to comment Share on other sites More sharing options...
Danevol Posted July 21 Share Posted July 21 I have the same problem, I can’t log into the game, I registered a new game account and a Steam account, still the same error, when will you fix it? 2 Link to comment Share on other sites More sharing options...
Starespace Posted July 21 Share Posted July 21 I haven’t been able to play my favorite game for 2 days now, it says that I have another Steam account linked, although nothing is linked, can you fix this, or is the game no longer supported? 2 Link to comment Share on other sites More sharing options...
Timesitheus Posted July 21 Share Posted July 21 I'm having the same problem too. I'm a returning player and I previously used the swtor launcher from the website to play the game. This time I downloaded the game through Steam. I have not used Steam before to play this game and my Steam account and Swtor account are not linked but when I try to log in on Steam swtor launcher it just says "We can't log you in. Please double-check you're using the Steam account you usually play on and try again." 3 Link to comment Share on other sites More sharing options...
ThomskiVD Posted July 21 Share Posted July 21 Having the same issue, hope they can fix it asap. Link to comment Share on other sites More sharing options...
blazerthorn Posted July 22 Share Posted July 22 Same here Link to comment Share on other sites More sharing options...
Dev Post JackieKo Posted July 22 Dev Post Share Posted July 22 Hey everyone, The source of this issue has been identified and fixed. If you have been having issues with logging onto Steam, please try again when you have a moment! Thanks! 4 6 Link to comment Share on other sites More sharing options...
Jeladre Posted July 22 Author Share Posted July 22 @JackieKo Yes, I managed to get in. Many thanks to everyone who took part in solving the problem:) 1 Link to comment Share on other sites More sharing options...
Littletweeter Posted July 22 Share Posted July 22 @JackieKo You say its fixed but I still cannot log in to the server. Yes, my Steam account is still linked. Link to comment Share on other sites More sharing options...
shadetalen Posted July 22 Share Posted July 22 ya i am still having the same issue please help!!! i missed 2 days log in rewards, why am i paying for this!!! Link to comment Share on other sites More sharing options...
AlainaFlute Posted July 23 Share Posted July 23 (edited) Yeah, I can't get Swtor to work on Steam either. I put in my credentials, press play, then nothing. Just me staring at Steam, blinking my vacant eyes. Edit: I redownloaded the game. Seems to have worked. But for how long? Who knows. Edited July 23 by AlainaFlute Link to comment Share on other sites More sharing options...
Katamort Posted August 9 Share Posted August 9 (edited) I see this post is more than two weeks old. I found it because I'm having this same issue. I did submit a ticket, but it seems @AlainaFlute is the only one who had the issue fixed. Are other players still having this issue? @JackieKo what's the update? Nevermind - Reinstalled it and now it's working. Edited August 9 by Katamort Link to comment Share on other sites More sharing options...
Recommended Posts