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Voiicu

By Voiicu
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Icykill_

Icykill_

Posted
Posted
How could Bioware not know? They are owned by EA...

 

EA own Bio the same way as Volkswagen own Porsch. They share some services/infrastructure and platforms, as well as having oversight from upper management. But the people at the mid management lvl will rarely communicate with each other. So unless someone at EA thinks to inform Bioware, then Bioware won't know what's happening.

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gonarkracus

gonarkracus

Posted
Posted (edited)
There is a DDoS being conducted by some children calling themselves PoodleCorp. They are targeting Blizzard's Warcraft Expansion launch and also EA's Battlefield 1 Beta.

Swtor has just been caught in the crossfire because Battlefield is probably located in the same EA server farm. The Bioware guys probably don't even realise this is going on because their servers aren't actually being attacked.

I know it's no excuse, they really should be monitoring what is going on, but it's possible that EA look after that side of things and they haven't communicated the issues with Bioware.

 

i just got done playing the battlefield 1 beta and had absolutely no issues. i played for about 2 hours.

Edited by gonarkracus
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Nebdar

Nebdar

Posted
Posted

So i got response from CS

 

N0-B0 has informed me that you are experiencing crashes and severe server lag.

 

After reviewing this case I have investigated our sever stability throughout the day and I have been able to see some flooding to our servers which would indeed cause these server issues. The development team have been working hard to get this fixed and all this traffic has now been migrated as such the server stability should now be corrected, please try and play again.

 

I can play on Red Eclipse now and after about 30 min of the most recent crashes

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EricMusco

EricMusco

Posted
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Posted

Hey folks,

 

I can confirm that there was an EA Service issue last night which impacted SWTOR. At this time all of these issues have been resolved and you should be able to properly connect to all servers.

 

I do apologize that this was not communicated sooner. Again, all issues should now be resolved.

 

Thanks everyone.

 

-eric

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Transcendent

Transcendent

Posted
Posted
Hey folks,

 

I can confirm that there was an EA Service issue last night which impacted SWTOR. At this time all of these issues have been resolved and you should be able to properly connect to all servers.

 

I do apologize that this was not communicated sooner. Again, all issues should now be resolved.

 

Thanks everyone.

 

-eric

 

Definitely not the case on The Red Eclipse, I've been fine all morning and now it's all over the place. :(

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GythralSWTOR

GythralSWTOR

Posted
Posted (edited)
Yes, TRE is a lag fest.

 

Yer worse now than it was this morning

 

Target Name: N/A
        IP: 159.153.72.252
 Date/Time: 31/08/16 15:13:59

3   30 ms   30 ms   30 ms   30 ms   31 ms   30 ms  link-a-central10.pcl-gw01.plus.net [212.159.2.164]
4   30 ms   30 ms   29 ms   30 ms   29 ms   30 ms  xe-10-1-0.pcl-cr01.plus.net [212.159.0.196]
5   31 ms   31 ms   31 ms   31 ms   31 ms   31 ms  [195.99.126.96]
6   31 ms   31 ms   30 ms   32 ms   32 ms   31 ms  core3-te0-0-0-19.faraday.ukcore.bt.net [109.159.249.43]
7   30 ms   29 ms   30 ms   30 ms   30 ms   31 ms  [213.137.183.34]
8   32 ms   31 ms   31 ms   32 ms   31 ms   33 ms  ldn-b3-link.telia.net [213.248.67.97]
9   31 ms   31 ms   31 ms   31 ms   31 ms   31 ms  ldn-bb3-link.telia.net [62.115.117.12]
10   45 ms   45 ms   45 ms   45 ms   45 ms   45 ms  dln-b1-link.telia.net [213.155.136.3]
11   46 ms   46 ms   47 ms   46 ms   46 ms   46 ms  bioware-ic-147166-dln-b3.c.telia.net [80.239.192.78]
12   46 ms   52 ms   52 ms   *       52 ms   52 ms  [159.153.72.53]
13   50 ms   50 ms   51 ms   51 ms   *       99 ms  [159.153.72.252]

Ping statistics for 159.153.72.252
Packets: Sent = 6, Received = 5, Lost = 1 (16.7%)
Round Trip Times: Minimum = 50ms, Maximum = 99ms, Average = 60ms

 

159.153.72.53 appears to be the culprit losing 25% of packets

Edited by GythralSWTOR
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DarthSpuds

DarthSpuds

Posted
Posted
Hey folks,

 

I can confirm that there was an EA Service issue last night which impacted SWTOR. At this time all of these issues have been resolved and you should be able to properly connect to all servers.

 

I do apologize that this was not communicated sooner. Again, all issues should now be resolved.

 

Thanks everyone.

 

-eric

 

 

3:28pm UK time.

The Red Eclipse.

Ping varies between: 41ms (my usual is 40-100ms) and 13,700ms.

Ping varies wildly between "4 bars" and a Red X, and constantly, never being stable for more than 5-10 seconds.

 

if you genuinely think your server issues are resolved, I respectfully suggest you need either new technicians, or new server hosts.

 

All The Best

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GythralSWTOR

GythralSWTOR

Posted
Posted
3:28pm UK time.

The Red Eclipse.

Ping varies between: 41ms (my usual is 40-100ms) and 13,700ms.

Ping varies wildly between "4 bars" and a Red X, and constantly, never being stable for more than 5-10 seconds.

 

if you genuinely think your server issues are resolved, I respectfully suggest you need either new technicians, or new server hosts.

 

All The Best

 

or both :)

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Turshek

Turshek

Posted
Posted (edited)

Playing on TRE from France, this is what I got

 

Target Name: 159.153.72.252

IP: 159.153.72.252

Date/Time: 31/08/2016 16:22:15 - 31/08/2016 16:32:15

 

Hop Sent PL% Min Max Avg Host Name / [iP]

1 95 0 1,15 3,75 1,61 livebox.home [192.168.1.1]

2 95 0 19,03 189,43 23,25 80.10.124.3 [80.10.124.3]

3 95 0 19,40 168,18 23,50 10.125.135.74 [10.125.135.74]

4 95 0 19,62 152,15 23,72 ae43-0.nimsr302.Paris.francetelecom.net [193.252.159.153]

5 95 0 20,55 135,87 25,30 193.252.137.78 [193.252.137.78]

6 95 0 21,10 120,99 27,26 hundredgige1-9-0-2.pastr2.Paris.opentransit.net [193.251.128.16]

7 92 80 21,33 2168,39 231,24 ae-35.ear2.Paris1.Level3.net [4.68.127.233]

8 95 0 37,55 158,46 41,92 ae-0-4.bar1.Dublin1.Level3.net [4.69.153.237]

9 95 14 39,08 178,28 48,59 213.242.106.234 [213.242.106.234]

10 95 6 39,07 231,53 55,77 159.153.72.252 [159.153.72.252]

Seems the problem isn't coming only from BW for me...

Edited by Turshek
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TaitWatson

TaitWatson

Posted
Posted (edited)

Hey folks!

 

We are still ironing out some issues regarding the connectivity to our European data center, so any servers hosted in that data center will continue to see latency issues.

 

The team is hard at work on resolving this, and I will update you as I have more information!

 

-Tait

Edited by TaitWatson
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Torvai

Torvai

Posted
Posted (edited)
Hey folks!

 

We are still ironing out some issues regarding the connectivity to our European data center, so any servers hosted in that data center will continue to see latency issues.

 

The team is hard at work on resolving this, and I will update you as I have more information!

 

-Tait

 

Just a suggestion: Tell Telia to get their **** together. EVERYTIME stuff like that happens on the european server it's their network that's causing lags and package loss

Or simply get a new Servercentre in some other place, where you don't have to use their crappy network. Like Frankfurt. ;)

 

PS: Still Lags like hell on Vanjervalis Chain. Haven't been DC'ed yet, but my normally 50ms ping is now somewhere around 100 spiking to 8k+ every 10 seconds.

Edited by Torvai
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TaitWatson

TaitWatson

Posted
Posted (edited)

Hey everyone,

 

In order to address the ongoing connectivity issues with the European datacenter we need to make a change, and all services that utilize this connection will be temporarily impacted.

 

At 11AM CDT (5PM BST), there will be a short window (about 10 minutes) of high packet loss and possible connection loss if you're currently connected to a European server. Once the window is over, the connection issues should be resolved, and we will continue to monitor the situation.

 

Thank you for your patience!

 

-Tait

Edited by TaitWatson
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