jwminer Posted February 9, 2016 Share Posted February 9, 2016 Hey folks! I have some updated information. We have a possible fix which we are now moving to test fully on the live servers. Best case scenario, the servers are live within an hour! That means that the next time you hear from me will be an update on the current status of the fix, or that the servers are live. -eric Yay! Link to comment Share on other sites More sharing options...
Bladedakoda Posted February 9, 2016 Share Posted February 9, 2016 Hey folks! I have some updated information. We have a possible fix which we are now moving to test fully on the live servers. Best case scenario, the servers are live within an hour! That means that the next time you hear from me will be an update on the current status of the fix, or that the servers are live. -eric Good luck! Link to comment Share on other sites More sharing options...
Rash_in Posted February 9, 2016 Share Posted February 9, 2016 Thank you for taking the time! That's the most detailed, level-headed explanation yet... much appreciated! You di forget to mention the strippers and marching band though lol All that comes after the incident is closed. hehehe. Link to comment Share on other sites More sharing options...
swiftdh Posted February 9, 2016 Share Posted February 9, 2016 Hey folks! I have some updated information. We have a possible fix which we are now moving to test fully on the live servers. Best case scenario, the servers are live within an hour! That means that the next time you hear from me will be an update on the current status of the fix, or that the servers are live. -eric cheers eric i need to get the raghoul event sorted ! xD Link to comment Share on other sites More sharing options...
mspiritit Posted February 9, 2016 Share Posted February 9, 2016 Yay. GET 2-DAY EARLY ACCESS TO CHAPTER 10 ON: FEB 9 Oh, wait. Server is down. Just 30 min to next day. Will I be able to start chapter 10 before the next day? I of course understand that server problems may appare, but hope we get some free stuff or some CC. Link to comment Share on other sites More sharing options...
AgonyEclipsed Posted February 9, 2016 Share Posted February 9, 2016 i think yall should give everyone 100,000,000 gold for having to wait so damn long Link to comment Share on other sites More sharing options...
RottenPineapple Posted February 9, 2016 Share Posted February 9, 2016 Hey folks! I have some updated information. We have a possible fix which we are now moving to test fully on the live servers. Best case scenario, the servers are live within an hour! That means that the next time you hear from me will be an update on the current status of the fix, or that the servers are live. -eric Took you too damn long, so it doesn't even matter now. The day is as good as over for those in Europe. Link to comment Share on other sites More sharing options...
xspicysnowballx Posted February 9, 2016 Share Posted February 9, 2016 I just wanted to check out the new jet pack. Go to Star Wars The Old Republic Players Club Facebook group. We have photo's there. Link to comment Share on other sites More sharing options...
sefges Posted February 9, 2016 Share Posted February 9, 2016 Sooo... It has been at least 2 and half hours since Yellow God Text spaketh to us... NO further info... servers STILL down... what's the issue??? *Number A forgot to speak with letter 12*??? Link to comment Share on other sites More sharing options...
tonitirola Posted February 9, 2016 Share Posted February 9, 2016 Every patch the same issues... I want my money back! at least you guys on american site get entertained by mr musco Link to comment Share on other sites More sharing options...
klingtera Posted February 9, 2016 Share Posted February 9, 2016 I think I want a new vendor on the fleets... A cheese vendor to go with all this whine. You sir, win the comments! Link to comment Share on other sites More sharing options...
ByronMantooth Posted February 9, 2016 Share Posted February 9, 2016 Are you kidding me? you want a reimbursement of .50??? If you need .50 that bad you should perhaps not be a subscriber. What is wrong will all of you????? Are you so used to instant gratification you can't be patient. I'd rather have it fixed and not glitches that have problems. Sheesh. Grow up. You have my respect good sir, I'm so tired of the whining on these forums, it might be because i understand how hard the dev's jobs are... You young plebs can let the hate flow through you all you want, but it's not going to speed up the process. Go watch episode 2, or whatever it is you kids like to do. Link to comment Share on other sites More sharing options...
Duniss Posted February 9, 2016 Share Posted February 9, 2016 pssst. heya m8, Early access is the 9th and 10th. All others is February 11th. your compensation will be an abacus. Is that popcorn buttered? thx m8. I was hoping subs would get only 2 days of a headstart on f2p ers and preferred. you need to be sub to get chapter 10 you get chapter 10 on 11th if you werent sub on 2016 02 01 Link to comment Share on other sites More sharing options...
KStone Posted February 9, 2016 Share Posted February 9, 2016 I'd like something as well. A lot of people put aside the opportunity to make money or other responsibilities to play this today, be the paying person for the subs we are and go out of our way. I've seen several people say "This has been happening on the test server" - wouldn't it have been smarter to isolate the problem on the test server before taking the servers down all day? I'm all about communication, it's good to have, but when you have known about the problem and figured "It'll go away" - that's the wrong attitude. Now the servers have been down all day, people are annoyed b/c they took the day off, pre-planned their life happens day, you name it to be focused around chapter 10, and for what? To find out that the problem is something that someone mentioned on the test server and you guys didn't address, and it broke the hamsters wheel... *shakes head* I love TOR - but instances like this really make me angry that you guys don't have your crap together better than you do. Link to comment Share on other sites More sharing options...
laytrill Posted February 9, 2016 Share Posted February 9, 2016 lets crying could = less wait time Link to comment Share on other sites More sharing options...
DataLoreAQW Posted February 9, 2016 Share Posted February 9, 2016 Just out of curiosity. Is anyone else's launcher saying 'reorganizing data'? I've had this game randomly reinstall on me and im hoping that this is patch related. Link to comment Share on other sites More sharing options...
Stizi Posted February 9, 2016 Share Posted February 9, 2016 Hey folks! I have some updated information. We have a possible fix which we are now moving to test fully on the live servers. Best case scenario, the servers are live within an hour! That means that the next time you hear from me will be an update on the current status of the fix, or that the servers are live. -eric Good job! Link to comment Share on other sites More sharing options...
pilotsson Posted February 9, 2016 Share Posted February 9, 2016 Whats's oing on with the servers??? Is there any update??? Please !!!! Link to comment Share on other sites More sharing options...
Zamandron Posted February 9, 2016 Share Posted February 9, 2016 What the hell is some of you people's problem? It's a mistake. Maybe a Rookie mistake yes but a mistake. It is human to make mistakes. I'm sure they will repay us somehow. Maybe not in money but maybe limited equipment or something like that. Trust the people makin this game. It's an awesome game and one mistake shouldn't ruin that. I am sure to play it when it gets back up. If you don't think it's fair your money got lost just because you lost one of the 2 days infront of others to the new chapter. Too bad. Think about all the other feature. As a subscriber you can change your appearance. As a subscriber you get 500 coins each month. As a subscriber you get a free lvl 60 token (Which is 2000 coins with lowered price in the market.) And i can keep going. One mistake. And your money is lost? If you subscribed just to get the new chapter 2 days earlier than others so you can tell about it. Then you are an idiot. Don't be a subscriber just for such small things. Do it for it all or don't. And no i'm not workin for bioware. I am a player who has waited just as patience for the new chapter as you. Yes is sucks. I got sad too god dammit! But beginnin to bully the person makin the game? Sayin that they just get paid anyway? No they don't. Boss get's angry, Overtimes hour on your own bill because you made the mistake. Lowered trustworthy. Loneliness and outsorted just because one mistake. Keep it together. They probably have it worse than you. So what you loose a day or two on the new chapter? Think about all the hours they have to spend fixin the problem. You can go do something else. They can't. It is what they do for a livin. Workin on these games we all enjoys. We can just start a new game or something we haven't played in a while. They have to work hard and long hours just to get the game up and runnin again. All i'm sayin is. Show some respect and don't judge them so easily. It's human to make mistakes. Otherwise we wouldn't learn from it. So SHOW SOME RESPECT! Quote this if you agree! Link to comment Share on other sites More sharing options...
RazorBladecontra Posted February 9, 2016 Share Posted February 9, 2016 Yeah that's how i feel very very angry! You think they could use some new techies to fix their bugs and technically issues. Am i right or what? Link to comment Share on other sites More sharing options...
jwminer Posted February 9, 2016 Share Posted February 9, 2016 cheers eric i need to get the raghoul event sorted ! xD I never liked the Rakghoul event. Its like Pokemon in a room full of trainer. They always pop up in the most stupidest places. XD Link to comment Share on other sites More sharing options...
Domynik Posted February 9, 2016 Share Posted February 9, 2016 As a Major Incident Manager you hit the nail on the head. So many times this happens due to not being able to adequately test a code fix/patch/deployment in a lower environment that replicates production. Also, to play devil's advocate (a wee little bit), there are also lower environments that are unable to replicate production though extenuating (SP?) circumstances. Rare though. That might play a part in this too if the prod environment is too big. Truth is we don't know the back end architecture and the actual problems that they are facing with implementing this. All is speculation. It is just a waiting game for us. Just to give this some perspective, There is most likely a P1 incident outage to their business and a huge conference call that is going on right now with Major Incident Managers (with executives and business leaders on the call) that are working their damnedest to get this back up quickly and to find out what actually happened. FYI, P1 and P2 incidents are to restore service. If the ASAP restoration is to roll back a change/deployment will cost the company less money then pushing forward, they will take it. Hope I could provide a little insight into some inner workings a little for some. No hate please XD. Well put! Link to comment Share on other sites More sharing options...
Xaxar Posted February 9, 2016 Share Posted February 9, 2016 Why couldn't you tell us earlier? Why make us wait so long you could fix your bugs earlier before you do a maintenance. I don't think they can't fully test updates until they are active . Link to comment Share on other sites More sharing options...
aandj Posted February 9, 2016 Share Posted February 9, 2016 I just think it sucks that we are missing a day of early access. Other than that, no complaints; things happen, mistakes are made, that's life, no big deal. Link to comment Share on other sites More sharing options...
DarthRandom Posted February 9, 2016 Share Posted February 9, 2016 Hey folks! I have some updated information. We have a possible fix which we are now moving to test fully on the live servers. Best case scenario, the servers are live within an hour! That means that the next time you hear from me will be an update on the current status of the fix, or that the servers are live. -eric Great news! Hope the fix works and you guys get a chance to celebrate after Link to comment Share on other sites More sharing options...
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