There is a very large difference between the developing team answering vs giving the answer some forum rats want to hear. Time and time again the TOR team have addressed a problem, fixed the problem, and then announced the fix.
And time and time again it wasn't what a particular set of forum goers wanted, so they don't acknowledge the fix - they just continue to say there has been "no action taken".
I'ts quite stunning actually.. this game has had no more issues than many, and quite fewer than most - but the self entitlment of the vocal minorities is nothing short of mind boggling.
I would rather they just shut the forums down completely, permanently.