Because back then there weren't any real similar games to compare WoW, too. There was EQ that was nothing but grinding. WoW was fun when it was playable. There were problems but when people could play they had fun. This game is a direct competitor to WoW and it has zero of the polish. It is pretty inexcusable.
Eh it isn't that black and white. Maybe for single player games that last a couple of weeks to a month at most. You read reviews and make what you think it is an informed opinion and buy it. If it sucks you just stop playing and deal with the $60 loss.
But a lot of people kind of make an emotional investment in MMOs. They follow them all through development and want them to be a game they can invest multiple years in. When it is fundamentally flawed and becomes apparent that it is a game that doesn't have a real bright future they get upset.
If you have to make players run from place to place with no content and no ability to go afk during the process than you have failed at designing your game. It is as simple as that.
I honestly just end up logging off if I am going to have to the shuttle>orbital station>elevator>ship>elevator>orbital station>shuttle sequence. It is boring and I can't believe they launched the game with this travel system.
Oh cool. Ya, I can make blue humans, or blind humans, or humans with horns, all of which have the same exact animations. I am sorry this game is 7 years newer and has no alien races that don't look human. That is inexcusable.
Except this game is similar to WoW and I think people wish it wasn't. But as it is so similar to WoW people wish it had the same amount of polish. It doesn't. Not even close.
And it still doesn't make sense. Absolutely nobody wants something for nothing. Each and every one of us paid money for the game and want a product that works.
And what did people do before console controllers had more than 2 buttons? Adapt with the times man. Just because we didn't have something before is not a reason at all to not have something now.
You do know a lot of features in this game are directly taken from WoW? Which many in turn were directly taken from other games? Should those features be removed now?