No he is at least 2 in a million because i also have good experience with blizz costumer service And about this game, some ppl think the game is to big and empty, some think it's too cramped... Some people think it's not what they expected, then maybe they expect too much. Same mobs? I just ran into bugs on bal morra, havent seen them on the 2 earlier planets. And i do have the sence that i'm playing a ongoing story with my marauder. I love being darkside and stabbing ppl in the back I actually felt a bit guilty when i betrayed the revanites Or when this guy asked if his son at least put up a fight and i told him that he wet his pants, just for some more darkpoints! It's great!! And i have companions that heal me or help with my DPS even. Beauty is in the eye of the beholder right? If you think its not so beautiful then don't behold...