Yea...that's it!
BioWare is enjoying the most successful MMO launch in history and the remaining few days of the Holiday season. They don't give two cents about the baseless whiners who demand this and demand that. Why?
Because these whiners are almost universally children. And I don't necessarily mean that in the literal sense (though that is definitely the case for some). I mean that most of the petulant, peurile pontificators of pablum have never earned a paycheck in their life. They don't understand business and they demand instant gratification.
BioWare cares about the bugs and the balance tweaks and new content. They care about valid feedback on ideas that the community as a whole would like to see that would improve the game. They don't care if Little Billy starts a thread demanding X being fixed else he'll stop paying with Mommy's credit card.
And what the little narcissist monsters don't realize, is that no one else cares either.