At this time, we haven't released any details about future plans for character transfers. In our character transfer blog, we said: I do recommend checking the blog and the dev tracker on a regular basis for news and updates!

We have not yet announced a date for 1.3, but we do encourage you to hop on the Public Test Server to test the new features and give your feedback! Watch the blog and the site news for more info on 1.3!

Game Update 1.3 will not be deployed during the maintenance tonight. We haven't announced a date for it yet, so keep an eye on the dev tracker and the blog for updates and info!

This is a bug - we have a fix coming for it soon! Thanks for the reports!

Thanks for posting your questions! Make sure to check the blog this Friday for our new Q&A with answers!

Good catch! We're fixing it right now!

Far from it! We do read the suggestions forum frequently to get a better idea of what players are asking for! We're not often able to comment about what might be coming in the future (and suggestions, by their nature, are mostly related to future content), which means we may post less in suggestion threads. However, we are definitely always reading it and the other forums to get information about what players want!

Shadow Hand has been added to the list!

The list has been updated with new eligible servers!

This is not the case. We understand that having to wait can be a source of frustration, but we definitely did not come into this with no plan. The metrics we had prior to transfers opening helped us prepare for the process, but we knew that the start of character transfer would affect populations. Our plan is to monitor populations and work to ensure that character transfer results in a good experience for players. We're constantly evaluating data and will continue to make decisions based off of it.

The list has been updated!

We do have another round coming shortly!

Because this is a process, we did need to start somewhere, and that means that some servers needed to become available first so we could begin monitoring to inform later decisions. Really, our information about populations and what players are doing now that transfers are available informs our next steps each time.

We're watching the populations, watching how many are transferring, considering the impact of those transfers, and working to ensure destination servers have a healthy population. All of this data informs what we open up and where those servers go. It's important that we let the data we're receiving guide the process, and we appreciate everyone's understanding.

I don't mean to tease, but want the folks here to know that we're here, too, and we're reading everyone's comments and feedback. I also want everyone to know that even though there's no new information right now, we're ready to communicate it whenever it becomes available.

As soon as we have more information, we'll let you know. Thank you all for your patience today! We're continuing to monitor the process and appreciate your understanding!

If someone mentions they have experienced any issue with transfers, we'll need them to contact Customer Service so the report can be investigated. Please encourage anyone who is reporting an issue to do so!

If someone mentions experiencing an issue with character transfer, please have them contact Customer Service right away so that the report can be investigated!

If more than 8 of your characters are eligible for transfer to the same server, you'll need to choose which 8 you'd like to transfer over. The maximum number of characters you can have on a server is 8, even if you are eligible for transfers.

Everyone, it's important to remember that we are not done announcing origin and destination servers. We'll be monitoring the process and adding more, and our goal is to have very healthy destination servers. In some cases, several origin servers will go to the same destination server, and we'll open more as necessary. We know you have been waiting for character transfers, but please do remember that this is a process!

The process for our APAC transfers was much different than the process that is now in place for free character transfers, and the technology is new. Though we have tested it extensively internally, it is always possible that we will discover issues that need to be addressed quickly (like the one we found today). We do not choose to take the servers down lightly, but the best thing we can do if we find such an issue is to address it as quickly as we're able.

We notify the community when we have enough information that we can confidently let players know about an interruption like maintenance, but that doesn't mean the fix is ready to go to servers right then. When we are confident that we know when we can bring the servers down and approximately when they'll come back up, we let the players know. Internally, we continue the process of implementing, testing, and preparing for deployment.

It does take time to implement a fix, test it, and prepare the update for deployment. We wouldn't be able to take the servers down right now simply because we aren't ready to deploy the fix. It's important that we make sure the process for any update is thorough, and this is no exception. We are very eager to get back to transfers, but we do need to make sure that the fix we deploy is tested and ready. We appreciate your understanding and apologize for any inconvenience.

We do not plan on opening new servers. The origin and destination servers will be chosen from the pool of existing servers. We understand that some players do not wish to undergo a name change, and aren't requiring players to transfer.

We will continue the process of monitoring and releasing new origins and destinations as long as we need to. I know that's vague, but it really is a process that requires us to proceed by reacting to the data we have. When we can get more specific, we will (it's always the goal to give details as soon as we're able to), but right now I don't have an estimate as to when we would be done opening servers to transfer.