septru Posted July 15 Share Posted July 15 I can't download the SWTOR Security App on my new phone because it says "this app won't work on your device." I assume my phone is too new or the app is too outdated. Has anyone else had this problem? Is there a work around? 1 Link to comment Share on other sites More sharing options...
denavin Posted July 15 Share Posted July 15 Ignore the message .... It works. Link to comment Share on other sites More sharing options...
Traceguy Posted July 15 Share Posted July 15 It's using the standard TOTP algorithm, so you can use Google Authenticator any or other fan-favorite. As such, EA/Biosword is no longer maintaining or supporting the app. 9 hours ago, denavin said: Ignore the message .... It works. It "works", but it's not supported by the latest Android OS. https://developer.android.com/google/play/requirements/64-bit 2 Link to comment Share on other sites More sharing options...
septru Posted July 15 Author Share Posted July 15 3 hours ago, Traceguy said: It's using the standard TOTP algorithm, so you can use Google Authenticator any or other fan-favorite. As such, EA/Biosword is no longer maintaining or supporting the app. Thank you. This is very helpful. Do you know if you still get the extra 100 CC if you use a non-SWTORSK authenticator app. Link to comment Share on other sites More sharing options...
WHstwroATo Posted July 15 Share Posted July 15 1 hour ago, septru said: Do you know if you still get the extra 100 CC if you use a non-SWTORSK authenticator app. Yes you do. I have been using Google Authenticator for years and the 100 CC arrives monthly. 1 Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 16 Share Posted July 16 On 7/15/2024 at 7:37 PM, WHstwroATo said: Yes you do. I have been using Google Authenticator for years and the 100 CC arrives monthly. I confirm, although I use OTP Auth rather than Google Authenticator. Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 17 Share Posted July 17 On 7/15/2024 at 12:59 PM, septru said: I can't download the SWTOR Security App on my new phone because it says "this app won't work on your device." I assume my phone is too new or the app is too outdated. Has anyone else had this problem? Is there a work around? Read https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-security-key-faqs/ The SW:TOR Security Key App and the SW:TOR Physical Security Key are no longer supported as verification methods. We recommend switching to Google Authenticator if you currently use either of these as a SW:TOR Security Key. Link to comment Share on other sites More sharing options...
EdratLightindark Posted July 17 Share Posted July 17 6 hours ago, OwenBrooks said: Read https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-security-key-faqs/ The SW:TOR Security Key App and the SW:TOR Physical Security Key are no longer supported as verification methods. We recommend switching to Google Authenticator if you currently use either of these as a SW:TOR Security Key. I still use the old phone app on my old phone. Only problem is it's out of sync and I have to wait 3 codes to finally log in. For me , a minor nuisance. Link to comment Share on other sites More sharing options...
HypSpec Posted July 17 Share Posted July 17 (edited) I just switched over to GA yesterday - ezpz. Log into your account > go to SK section > remove key > add key > scan QR Code using GA app (add passcode) > enter passcode from email and done. Edited July 17 by HypSpec Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 19 Share Posted July 19 On 7/17/2024 at 6:18 PM, EdratLightindark said: I still use the old phone app on my old phone. Only problem is it's out of sync and I have to wait 3 codes to finally log in. For me , a minor nuisance. No. What's out of sync is your phone's view of the date and time. Link to comment Share on other sites More sharing options...
EdratLightindark Posted July 20 Share Posted July 20 The phone has no service. What you typed makes sense Would be nice to sync it but I'm ok with it. Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 21 Share Posted July 21 10 hours ago, EdratLightindark said: The phone has no service. What you typed makes sense Would be nice to sync it but I'm ok with it. Correct it manually? Go into settings and change it??? Link to comment Share on other sites More sharing options...
EdratLightindark Posted July 22 Share Posted July 22 On 7/20/2024 at 7:52 PM, SteveTheCynic said: Correct it manually? Go into settings and change it??? It is set to the correct time and date. I'll try to reset and see what happens. Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 23 Share Posted July 23 On 7/22/2024 at 2:41 PM, EdratLightindark said: It is set to the correct time and date. I'll try to reset and see what happens. Is it also set to the right time zone? 8pm EDT is not the same time as 8pm PDT, if you take my meaning. Link to comment Share on other sites More sharing options...
EdratLightindark Posted July 24 Share Posted July 24 It's set to my time zone so it should be the same as the computer. Couldn't try anything last night. Will tonight though. Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 24 Share Posted July 24 2 hours ago, EdratLightindark said: It's set to my time zone so it should be the same as the computer. Couldn't try anything last night. Will tonight though. The computer it should be the same as isn't *your* computer, but Broadsword's... Link to comment Share on other sites More sharing options...
EdratLightindark Posted July 25 Share Posted July 25 On 7/24/2024 at 2:58 PM, SteveTheCynic said: The computer it should be the same as isn't *your* computer, but Broadsword's... The time on the phone was 4 minutes ahead of the computer Set to same time, now it goes on the first code as it should. Tyvm sir 🫡 1 Link to comment Share on other sites More sharing options...
SteveTheCynic Posted July 26 Share Posted July 26 Thanks for letting us know that your problem is resolved. Have fun in-game! Link to comment Share on other sites More sharing options...
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