DNZG Posted October 19, 2023 Share Posted October 19, 2023 I'm having a problem, as soon as I click to start launch, I enter username and password, it loads for a few seconds and the message appears: "The login service is currently unavailable..." - I have already restarted the router - I already reinstalled launch - I already restarted the pc and nothing. What do I do ? 4 Link to comment Share on other sites More sharing options...
guilhermembs Posted October 19, 2023 Share Posted October 19, 2023 (edited) Same here, I tried restarting the PC and router, adding exceptions on the firewall and also using alternative DNS, still can't log in. Edited October 19, 2023 by guilhermembs 1 Link to comment Share on other sites More sharing options...
DeathHKz Posted October 19, 2023 Share Posted October 19, 2023 Same here. its probably a server issue. 2 Link to comment Share on other sites More sharing options...
Dbohrius Posted October 19, 2023 Share Posted October 19, 2023 Yup. Me, too. 1 Link to comment Share on other sites More sharing options...
csilvajonas Posted October 19, 2023 Share Posted October 19, 2023 Having the same issue here, i guess we just have to wait till someone on the dev team notice and fix it. 1 Link to comment Share on other sites More sharing options...
kozmicaos Posted October 19, 2023 Share Posted October 19, 2023 Just tried to log in to no avail. Well, let's wait. 1 Link to comment Share on other sites More sharing options...
DNZG Posted October 19, 2023 Author Share Posted October 19, 2023 How long ago did yours happen? Me: 1h Link to comment Share on other sites More sharing options...
DeathHKz Posted October 19, 2023 Share Posted October 19, 2023 I tried to log like 30 - 40 min ago Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 19, 2023 Share Posted October 19, 2023 Likely a local region issue , believe their is a known issue in brazil at present 2 Link to comment Share on other sites More sharing options...
csilvajonas Posted October 19, 2023 Share Posted October 19, 2023 i tried to log in 40 minutes ago, tried again rn, nothing. @JackieKo, any idea what is going on or when it will be back to normal? Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 19, 2023 Share Posted October 19, 2023 @csilvajonas VPN will likely allow those in latin america to login at present My thoughts are this is a routing issue , can you ping launchpad.swtor.com ( this is the login server ) my ping from australia , i would guess your ping will fail to respond :\Users\User>ping launchpad.swtor.com Pinging launchpad.swtor.biowareonline.net [159.153.92.48] with 32 bytes of data: Reply from 159.153.92.48: bytes=32 time=312ms TTL=239 Reply from 159.153.92.48: bytes=32 time=312ms TTL=239 Reply from 159.153.92.48: bytes=32 time=313ms TTL=239 Reply from 159.153.92.48: bytes=32 time=313ms TTL=239 Ping statistics for 159.153.92.48: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 312ms, Maximum = 313ms, Average = 312ms 3 1 Link to comment Share on other sites More sharing options...
spacewalkergfc Posted October 19, 2023 Share Posted October 19, 2023 I turned on my VPN and the game really started 2 Link to comment Share on other sites More sharing options...
Wustenf Posted October 19, 2023 Share Posted October 19, 2023 Tried to log in just now, looking at other comments here, might be an issue just with Brazil or maybe latin american servers. Link to comment Share on other sites More sharing options...
Dbohrius Posted October 19, 2023 Share Posted October 19, 2023 10 minutes ago, spacewalkergfc said: I turned on my VPN and the game really started Can confirm VPN works. Link to comment Share on other sites More sharing options...
Dev Post JackieKo Posted October 19, 2023 Dev Post Share Posted October 19, 2023 Hi everyone, There seems to be a log in issue for players who are in the LATAM region. Team is investigating! 5 1 Link to comment Share on other sites More sharing options...
Parcaetm Posted October 19, 2023 Share Posted October 19, 2023 Hi, any one can solve this? Link to comment Share on other sites More sharing options...
Wustenf Posted October 19, 2023 Share Posted October 19, 2023 4 minutes ago, Parcaetm said: Hi, any one can solve this? It is a server wide issue for LATAM players. Using a VPN seems to work, at least while the support team fixes the issue. Link to comment Share on other sites More sharing options...
csilvajonas Posted October 19, 2023 Share Posted October 19, 2023 Thanks you for the reply Jackie and thansk for the help Owen, no idea where to find those things you pointed, but vpn does seem to work while we wait. 1 Link to comment Share on other sites More sharing options...
DeathHKz Posted October 19, 2023 Share Posted October 19, 2023 Any players from Brazil? Link to comment Share on other sites More sharing options...
Dbohrius Posted October 19, 2023 Share Posted October 19, 2023 (edited) I think most of us replying here are from Brazil, and a friend of mine who lives next door has also reported login issues. Edited October 19, 2023 by Dbohrius Link to comment Share on other sites More sharing options...
DNZG Posted October 19, 2023 Author Share Posted October 19, 2023 I used the VPN now, it worked Link to comment Share on other sites More sharing options...
Dbohrius Posted October 19, 2023 Share Posted October 19, 2023 Login seems fine now. Thank you all! Link to comment Share on other sites More sharing options...
dragonstrike Posted November 27, 2023 Share Posted November 27, 2023 I am in the united states and am having this same issue Link to comment Share on other sites More sharing options...
Tumblruser Posted November 29, 2023 Share Posted November 29, 2023 (edited) Encountering this issue as well with a fresh install, any word on when this will be fixed? *edit* logged in on steam version and worked fine, incase anyone else runs into this issue. Edited November 30, 2023 by Tumblruser Link to comment Share on other sites More sharing options...
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