Admiral_Volshe Posted June 14, 2023 Share Posted June 14, 2023 Hi there! I'm not sure if this is the right place, or I should put this in bugs, but the code redemption screen is not working for me. It brings me to a "swtor.checkout.ea.com" and it says it's unsecured, and then gives me an ERR_CONNECTION_RESET. I tried in multiple browsers and no luck, so I do not think it's me. I am guessing it is the server. Here is the URL I get (without the token) when I click "Enter a Code". Adjusting the URL or trying to navigate to the main page does nothing to fix it - it gives the same error. https://swtor.checkout.ea.com/lockbox-ui/checkout/redeemCode?lang=en_US&gameId=swtor2&encryptedToken= Wondering if anyone has any experience with this, or is having the same issue! Link to comment Share on other sites More sharing options...
Nee-Elder Posted June 14, 2023 Share Posted June 14, 2023 (edited) 2 hours ago, Admiral_Volshe said: Wondering if anyone has any experience with this, or is having the same issue! Exactly which 'redeem code' are you trying to enter & claim ? Some codes are *expired* , unfortunately . ( Which makes me wonder why BioWare can giveaway ohh i dunno all the *Collector's Edition* items to EVERYONE & anyone who never actually collected it , but yet they refuse to let the rest of us have ALL prior redeem codes we might've accidentally missed?! Seems rather inconsistent imo. ) Edited June 14, 2023 by Nee-Elder Reason: my collections tab won't ever be completely 100% green done. Link to comment Share on other sites More sharing options...
Admiral_Volshe Posted June 14, 2023 Author Share Posted June 14, 2023 5 hours ago, Nee-Elder said: Exactly which 'redeem code' are you trying to enter & claim ? Some codes are *expired* , unfortunately . ( Which makes me wonder why BioWare can giveaway ohh i dunno all the *Collector's Edition* items to EVERYONE & anyone who never actually collected it , but yet they refuse to let the rest of us have ALL prior redeem codes we might've accidentally missed?! Seems rather inconsistent imo. ) It's the entire section, I can't get to the code entry point. Once I click the button to redeem a code, it goes straight to the error. Link to comment Share on other sites More sharing options...
ronin_chi_lao Posted June 14, 2023 Share Posted June 14, 2023 You should be seeing a page with the box to enter the code from that url you posted. (which is the correct place after you clicked redeem a code) Under it is a box on the bottom left to check and another button to click that says continue. If you have already checked to make sure you were logged in, I would email them. support@swtor.com Link to comment Share on other sites More sharing options...
Admiral_Volshe Posted June 15, 2023 Author Share Posted June 15, 2023 4 hours ago, ronin_chi_lao said: You should be seeing a page with the box to enter the code from that url you posted. (which is the correct place after you clicked redeem a code) Under it is a box on the bottom left to check and another button to click that says continue. If you have already checked to make sure you were logged in, I would email them. support@swtor.com Yep, I don't have that! Main swtor.com page is fine, then it doesn't work when I click the button! Might have to email them, maybe I am not the only one. Thanks. 1 Link to comment Share on other sites More sharing options...
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