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Did not receive opal vulptilla PTS Reward.


Geckoos

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Today when i logged in to patch 7.2.1 i did not see any mail on any character.

Did yesterdays mail issues cause some peoples rewards to get wiped?

i participated in multiple PVP  8v8 games during the PTS cycle,
the earliest game being the 9th february somewhere around 22:00 CET.

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I only downloaded the new 7.2.1 client yesterday and did not actually launch the game until today.  I received the Opal Vulptilla for each of the two characters I've logged into today.  The email generates and is delivered at the time the character logs in the first time after 7.2.1 went live.  In other words, the in-game mails with the Opal Vulptilla showed as being delivered today, not yesterday, so I don't think there were any issues with the mail delivery unless perhaps you logged in yesterday.

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Just now, Char_Ell said:

I only downloaded the new 7.2.1 client yesterday and did not actually launch the game until today.  I received the Opal Vulptilla for each of the two characters I've logged into today.  The email generates and is delivered at the time the character logs in the first time after 7.2.1 went live.  In other words, the in-game mails with the Opal Vulptilla showed as being delivered today, not yesterday, so I don't think there were any issues with the mail delivery unless perhaps you logged in yesterday.

Well i did log in yesterday after patch got live on some characters and i logged into them today on the same toons and still nothing.
i assumed yday was just a bad timing for me to claim them since they took down the mail system twice during the evening.

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  • Geckoos changed the title to Did not receive opal vulptilla PTS Reward.
18 minutes ago, Geckoos said:

Today when i logged in to patch 7.2.1 i did not see any mail on any character.

Did yesterdays mail issues cause some peoples rewards to get wiped?

i participated in multiple PVP  8v8 games during the PTS cycle,
the earliest game being the 9th february somewhere around 22:00 CET.

You had to play on the PTS during a specific timeframe when they were testing the PvP. I don't remember the timeframe.

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3 minutes ago, Nireos said:

You had to play on the PTS during a specific timeframe when they were testing the PvP. I don't remember the timeframe.

They opened up that PTS cycle on the 9th february 

 

During this phase of PTS, we will be granting an Opal Vulptilla Mount to players who complete the following tasks:

  • Log onto the PTS
  • Complete a Warzone match

This is what was said, and i have friends who also joined pts on the same day as me and they got their mounts 😛

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1 minute ago, Geckoos said:

They opened up that PTS cycle on the 9th february 

 

During this phase of PTS, we will be granting an Opal Vulptilla Mount to players who complete the following tasks:

  • Log onto the PTS
  • Complete a Warzone match

This is what was said, and i have friends who also joined pts on the same day as me and they got their mounts 😛

Then you should file an in game report. They won't do anything about from the forums.

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18 minutes ago, AJesusFreak said:

Anyone got an update on this? I haven't heard anything from Support on it.

'Support'  has been telling people to come post on these forums ( or in PTS section:  https://forums.swtor.com/topic/928634-didnt-recieve-my-opal-vulptilla-after-the-test-server-phase/ )

Your best bet is probably to wait until  BioWare comes back to the office this week business day.

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