Eldarion_Velator Posted March 28, 2023 Share Posted March 28, 2023 (edited) 23 minutes ago, JackieKo said: As everything else has been ruled out, the team strongly recommends updating the OS as with this update, the new recommended OS is Windows 10. That's...not exactly a solution. This now appears to be an issue with the "new" launcher, not the game or Windows 7 x64. The new launcher has been problematic since it was introduced (e.g. forcing the use of the same loading screen/constantly replacing custom loading screens, increased delays due to the launcher "searching for updates," and so on), and I am relatively certain that the 64-bit update would have worked just fine with the prior iteration of the launcher. Edited March 28, 2023 by Eldarion_Velator Link to comment Share on other sites More sharing options...
Char_Ell Posted March 28, 2023 Share Posted March 28, 2023 (edited) 30 minutes ago, destroyer__tr said: Can i change 64 bit to 32 bit? I tried every way but my game stuck at loading screen. No. This not an option. SWTOR has changed to a 64-bit game client with the 7.2.1 update. From today on all players will need to use the 64-bit client in order to play SWTOR. Edited March 28, 2023 by Char_Ell Link to comment Share on other sites More sharing options...
Borderrr Posted March 28, 2023 Share Posted March 28, 2023 18 minutes ago, JackieKo said: As everything else has been ruled out, the team strongly recommends updating the OS as with this update, the new recommended OS is Windows 10. I have to buy a new OS because Windows 7 64 Bit isn't supported by a 11 years old game that is updated to 64 bit? Are you serious? If that's the answer/solution for a "patched in error" I have to consider, to cancel my 11 years uninterrupted subsription. That's a insolence as an answer! 2 1 Link to comment Share on other sites More sharing options...
valtergsantos Posted March 28, 2023 Share Posted March 28, 2023 After around 8 years of playing this game and a builded legacy, you people manage to destroy one of the few joys in my life, thank you. All well to you 2 1 Link to comment Share on other sites More sharing options...
suabensss Posted March 28, 2023 Share Posted March 28, 2023 It's working, thank you! Link to comment Share on other sites More sharing options...
Ultracrayon Posted March 28, 2023 Share Posted March 28, 2023 3 hours ago, Gokkus said: I keep clicking 'play' but nothing happens Same here, except on Windows 11. The Direct9X "fix" a few people have suggested didn't work on my laptop machine. Link to comment Share on other sites More sharing options...
Char_Ell Posted March 28, 2023 Share Posted March 28, 2023 4 minutes ago, Borderrr said: I have to buy a new OS because Windows 7 64 Bit isn't supported by a 11 years old game that is updated to 64 bit? Are you serious? If that's the answer/solution for a "patched in error" I have to consider, to cancel my 11 years uninterrupted subsription. That's a insolence as an answer! Why do you expect BioWare to support an operating system that is no longer supported by its manufacturer, Microsoft? Windows 7 stopped being supported by Microsoft in 2020 January. That being said, @JackieKo, the help.ea.com page with SWTOR minimum system requirements with date of 2017 August 21 still lists Windows 7. Someone needs to get those updated if that is no longer that case. 1 Link to comment Share on other sites More sharing options...
LadyNashira Posted March 28, 2023 Share Posted March 28, 2023 Windows 10, check DX 9 installed from link, check Firewall disabled, check (this really sucks, way to risk my security for your mistakes) Still doesn't work, nothing happens when I click play. Link to comment Share on other sites More sharing options...
Henyk Posted March 28, 2023 Share Posted March 28, 2023 Must say that OS version is not a real problem, I have 64bit W7SP1+Directx 11 and this combo works normally, so devs must seek trouble elsewhere Link to comment Share on other sites More sharing options...
OwenBrooks Posted March 28, 2023 Share Posted March 28, 2023 37 minutes ago, Eldarion_Velator said: That's...not exactly a solution. This now appears to be an issue with the "new" launcher, not the game or Windows 7 x64. The new launcher has been problematic since it was introduced (e.g. forcing the use of the same loading screen/constantly replacing custom loading screens, increased delays due to the launcher "searching for updates," and so on), and I am relatively certain that the 64-bit update would have worked just fine with the prior iteration of the launcher. If you are getting the api-ms-win-crt-runtime-l1-1-0.dll error and are not on windows 10 you need to install https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows Link to comment Share on other sites More sharing options...
Dev Post JackieKo Posted March 28, 2023 Dev Post Share Posted March 28, 2023 12 minutes ago, Char_Ell said: Why do you expect BioWare to support an operating system that is no longer supported by its manufacturer, Microsoft? Windows 7 stopped being supported by Microsoft in 2020 January. That being said, @JackieKo, the help.ea.com page with SWTOR minimum system requirements with date of 2017 August 21 still lists Windows 7. Someone needs to get those updated if that is no longer that case. Yup, that will be updated shortly. 2 minutes ago, LadyNashira said: Windows 10, check DX 9 installed from link, check Firewall disabled, check (this really sucks, way to risk my security for your mistakes) Still doesn't work, nothing happens when I click play. You do not have to disable your Firewall, you have to add the app to your Allowlist. 1 Link to comment Share on other sites More sharing options...
OwenBrooks Posted March 28, 2023 Share Posted March 28, 2023 The following Directx link does not require any further extracting to run https://www.microsoft.com/en-us/download/confirmation.aspx?id=35 if you have the required files it will say directx is up to date 1 1 Link to comment Share on other sites More sharing options...
rylixav Posted March 28, 2023 Share Posted March 28, 2023 (edited) 21 minutes ago, Char_Ell said: Why do you expect BioWare to support an operating system that is no longer supported by its manufacturer, Microsoft? Windows 7 stopped being supported by Microsoft in 2020 January. Nope, Microsoft ended final support for Windows 7 just a couple months ago. They continued with security updates until January 10th, 2023 And technically they're still supporting Windows 7, because they're still doing updates for some of the embedded systems until October 8, 2024. Edited March 28, 2023 by rylixav Link to comment Share on other sites More sharing options...
Szob Posted March 28, 2023 Share Posted March 28, 2023 Yeah, the devs forced me to upgrade to Windows 10 back in October last year with the new launcher. I could not make the game work on Windows 7 Pro 64-bit. I spent the whole weekend updating the system and all the apps on it and I was really upset I was forced to do that by the devs. It was not just a system update which is relatively quick. I had to move from MBR based boot to UEFI, which required updating the partition table, then move to UEFI boot and upgrade only when UEFI was up and running. I spent like a week trying to make the game work on Windows 7, but it failed. I would much prefer devs give us a forward warning that say in 3 months with update x or y Windows 7 will not be supported anymore and ask the players to prepare, and upgrade the software and hardware if needed. Instead, they dropped the launcher which did not fully work on Windows 7 and said nothing about it. Link to comment Share on other sites More sharing options...
Dlakavi_Guzonja Posted March 28, 2023 Share Posted March 28, 2023 try this https://forums.swtor.com/topic/926258-solved-bug-when-launcher-doesnt-want-to-enter-the-game-play-button-doesnt-work/#comment-9731127 Link to comment Share on other sites More sharing options...
Eldarion_Velator Posted March 28, 2023 Share Posted March 28, 2023 (edited) 14 minutes ago, OwenBrooks said: If you are getting the api-ms-win-crt-runtime-l1-1-0.dll error and are not on windows 10 you need to install https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows It only happens with SWTOR, not with any other games, and that update requires enabling Windows Update (the package downloaded from the Download Center gives me the 0x80070422 error, which is a Windows Update error), which is itself a security risk. I might try it and see if that fixes my specific issue, but I'm not hopeful. Edited March 28, 2023 by Eldarion_Velator Link to comment Share on other sites More sharing options...
Char_Ell Posted March 28, 2023 Share Posted March 28, 2023 6 minutes ago, rylixav said: Technically, Microsoft ended final support for Windows 7 just a couple months ago. They continued with security updates until January 10th, 2023 Do you think someone complaining about SWTOR forcing them to upgrade their operating system from Windows 7 64-bit was actually paying for extended security updates? Methinks the chances of that are quite low. 1 Link to comment Share on other sites More sharing options...
OwenBrooks Posted March 28, 2023 Share Posted March 28, 2023 (edited) 4 minutes ago, Eldarion_Velator said: It only happens with SWTOR, not with any other games, and that update requires enabling Windows Update (the package downloaded from the Download Center gives me the 0x80070422 error, which is a Windows Update error), which is itself a security risk. I might try it and see if that fixes my specific issue, but I'm not hopeful. The api-ms-win-crt-runtime-l1-1-0.dll error is not new - https://answers.ea.com/t5/General-Discussion-Technical/DLL-error-on-running-game/m-p/11503043 Edited March 28, 2023 by OwenBrooks 1 Link to comment Share on other sites More sharing options...
Eldarion_Velator Posted March 28, 2023 Share Posted March 28, 2023 (edited) I made a one-time exception to disabling Windows Update to get this working. Says I already have it installed (I must have done it at some point in the past). I've been eyeing an upgrade to Windows 11 for some time, so maybe that will solve my problem when I get around to it. As for requiring an upgrade to Windows 10, that's not actually a concern of mine; SWTOR has always been geared towards reaching the most number of people/the broadest audience possible, and as of this past summer, over 70% of Windows machines run Windows 10, with Windows 7 at a distant 13% and Windows 11 at around 10%. So SWTOR trying to gear itself towards Windows 10 users is fine, but its engine and reliance on DX9 is problematic (DX9 was originally released in 2002 for WIndows ME/XP, and the Hero engine is nearly as old). Edited March 28, 2023 by Eldarion_Velator Link to comment Share on other sites More sharing options...
OwenBrooks Posted March 28, 2023 Share Posted March 28, 2023 24 minutes ago, LadyNashira said: Windows 10, check DX 9 installed from link, check Firewall disabled, check (this really sucks, way to risk my security for your mistakes) Still doesn't work, nothing happens when I click play. Does this https://www.microsoft.com/en-us/download/confirmation.aspx?id=35 say directx is up to date ? Also ensure all .Net and C++ optional windows updates are installed Link to comment Share on other sites More sharing options...
LadyNashira Posted March 28, 2023 Share Posted March 28, 2023 We have 2 Win10 computers, one works and one doesn't. The one that works is Win 10 Pro and the one that doesn't is Win 10 Home. I thought it might help to update to Win 10 Pro. Win 10 Pro DID NOT HELP, $99 down the tubes So fail. 1 Link to comment Share on other sites More sharing options...
LadyNashira Posted March 28, 2023 Share Posted March 28, 2023 (edited) 27 minutes ago, JackieKo said: Yup, that will be updated shortly. You do not have to disable your Firewall, you have to add the app to your Allowlist. Either works for testing. Did the allow list, made no difference. Edited March 28, 2023 by LadyNashira Link to comment Share on other sites More sharing options...
Eldarion_Velator Posted March 28, 2023 Share Posted March 28, 2023 At this point I'm almost certain it's an issue with the launcher, not the game or anyone's OS. Link to comment Share on other sites More sharing options...
_Izanagi Posted March 28, 2023 Share Posted March 28, 2023 Not to be the "works on my machine!" guy, but it works on my w7 64x, so the OS can't be the problem. Also, whether or not w7 is outdated, none of the blogposts leading up to the 64x client mentioned upping the recommended systems requirements. It wasn't until people started having troubles with the update that we were told that's the case... Link to comment Share on other sites More sharing options...
SnipingCat Posted March 28, 2023 Share Posted March 28, 2023 I had the same issue and tried all of the above and it didn't work. Somewhere else i read after installing DX9, restarting the system could work, so i restarted my system and in fact it did work. So for me it was DX9+restart. 1 Link to comment Share on other sites More sharing options...
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