jade_de_aguilera Posted May 3, 2018 Share Posted May 3, 2018 Guys, this is serious. By all i mean all. F**k your conquest really bad fixes ........... For example Iokath kills 5000 is completed as it was and 10000 is 0/10000 and so on and on for all achievements. Am considering to stop paying for this game. BB Link to comment Share on other sites More sharing options...
jade_de_aguilera Posted May 3, 2018 Author Share Posted May 3, 2018 (edited) The bug is completely reproducible. Complete 1 event mission, i guess any. In our case - Experimental Bounds. The next char you login (not logged today) all incomplete achievements (not conquest general) are reset ......... come on !!!! Edited May 3, 2018 by jade_de_aguilera Link to comment Share on other sites More sharing options...
swtor_ams Posted May 3, 2018 Share Posted May 3, 2018 I confirm, the latest patch introduced a new bug probably related to conquest. After you complete a Gree daily mission ("Experimental bounds" in my case) and relog to a new toon, the progress on ALL your achievements which are not completed is reset. For example, before the relog I had 34423/50000 players killed for "I Am Death Incarnate" achievement. After the relog I have 0/50000 now (I can prove this with screenshots, see the links below the post). The already completed achievements stay - for example I still have Manhunter achievement for killing 10000 people. The bug is reproducible. The achievement before doing the Gree mission and relog: https://ibb.co/gEdMon The achievement after doing the Gree mission and relog: https://ibb.co/k0RGon Link to comment Share on other sites More sharing options...
AronisContar Posted May 3, 2018 Share Posted May 3, 2018 Please fix the title so it has a chance to be found ('incomplete' and 'reset'). Awesome bug. I have the 5000 kills in Black Hole achievement, the next higher one stands at 0/10000. GSF progress, flashpoint progress, planetary progress... I don't even want to estimate how much progress I lost. Ciao, Aronis! Link to comment Share on other sites More sharing options...
jade_de_aguilera Posted May 3, 2018 Author Share Posted May 3, 2018 I am really sorry, nobody can fix title once posted. I was upset and angry. Have noticed mistakes right away, but cannot change it .. Link to comment Share on other sites More sharing options...
Dev Post KeithKanneg Posted May 4, 2018 Dev Post Share Posted May 4, 2018 I am really sorry, nobody can fix title once posted. I was upset and angry. Have noticed mistakes right away, but cannot change it .. I had the title fixed. This is a very serious issue and we're working on a resolution right now. The goal is to match up your achievements before the patch and merge them with the progress you made after 5.9. Our plan is to have this resolved today for anyone impacted. It'll require us to bounce the servers (essentially take them offline for a short-period, make the change, and restart). Once we have those details, we'll add the downtime information to the SWTOR Launcher. We have Game Update 5.9.1 scheduled for May 22, 2018 where will be addressing other issues you may have encountered with 5.9. Sorry this happened and caused you so much frustration. We'll get it resolved as soon as we can. Respectfully, --Keith- Link to comment Share on other sites More sharing options...
Jerba Posted May 4, 2018 Share Posted May 4, 2018 (edited) Thanks for the fast reply, and that you are able to fix it today and restore all achievements! Having a downtime during EU primetime, especially on a Friday, is always frustrating, but fixing this bug is more important. Edited May 4, 2018 by Jerba Link to comment Share on other sites More sharing options...
Mageraah Posted May 4, 2018 Share Posted May 4, 2018 We have Game Update 5.9.1 scheduled for May 22, 2018 where will be addressing other issues you may have encountered with 5.9. 22nd? disavowed can't be started for me and many others after 5.9 and you want to wait till 22nd? Link to comment Share on other sites More sharing options...
Dev Post KeithKanneg Posted May 4, 2018 Dev Post Share Posted May 4, 2018 22nd? disavowed can't be started for me and many others after 5.9 and you want to wait till 22nd?We're looking into your particular issue to see if we can resolve it for you. It looks like it's related to you completing Nathema and repeating Chapter 11 of KOTFE. We'll figure it out and get back to you. Keith Link to comment Share on other sites More sharing options...
aerockyul Posted May 4, 2018 Share Posted May 4, 2018 I had the title fixed. This is a very serious issue and we're working on a resolution right now. The goal is to match up your achievements before the patch and merge them with the progress you made after 5.9. Our plan is to have this resolved today for anyone impacted. It'll require us to bounce the servers (essentially take them offline for a short-period, make the change, and restart). Once we have those details, we'll add the downtime information to the SWTOR Launcher. We have Game Update 5.9.1 scheduled for May 22, 2018 where will be addressing other issues you may have encountered with 5.9. Sorry this happened and caused you so much frustration. We'll get it resolved as soon as we can. Respectfully, --Keith- Thank you for the quick reply and for sharing our feelings on the seriousness of the issue. Appreciate you getting back to us on this Link to comment Share on other sites More sharing options...
Exocor Posted May 4, 2018 Share Posted May 4, 2018 Our plan is to have this resolved today for anyone impacted. It'll require us to bounce the servers (essentially take them offline for a short-period, make the change, and restart). Once we have those details, we'll add the downtime information to the SWTOR Launcher. Any additional information yet? Primetime ist starting in Europe and we scheduled a Timed Run attempt this raid night. Link to comment Share on other sites More sharing options...
Nee-Elder Posted May 4, 2018 Share Posted May 4, 2018 (edited) We're looking into your particular issue to see if we can resolve it for you. It looks like it's related to you completing Nathema and repeating Chapter 11 of KOTFE. We'll figure it out and get back to you. Keith Keith, that ^ "repeating" thing has caused other issues before, no? Like mentioned in these other threads... http://www.swtor.com/community/showthread.php?t=943275 http://www.swtor.com/community/showthread.php?t=948653 http://www.swtor.com/community/showthread.php?t=948650 ... or is that totally un-related? (Seems similar, in that player's 'Chapter' progress isn't fully being calculated/recongnized? ) Also: any chance the forum Mods can just merge both of these same topic threads... http://www.swtor.com/community/showthread.php?t=948625 http://www.swtor.com/community/showthread.php?t=948618 ... Thanks! Edited May 4, 2018 by Nee-Elder Link to comment Share on other sites More sharing options...
Joonbeams Posted May 4, 2018 Share Posted May 4, 2018 I had the title fixed. This is a very serious issue and we're working on a resolution right now. The goal is to match up your achievements before the patch and merge them with the progress you made after 5.9. Our plan is to have this resolved today for anyone impacted. It'll require us to bounce the servers (essentially take them offline for a short-period, make the change, and restart). Once we have those details, we'll add the downtime information to the SWTOR Launcher. We have Game Update 5.9.1 scheduled for May 22, 2018 where will be addressing other issues you may have encountered with 5.9. Sorry this happened and caused you so much frustration. We'll get it resolved as soon as we can. Respectfully, --Keith- Awesome! Thanks for addressing! Link to comment Share on other sites More sharing options...
HeinithAvune Posted May 4, 2018 Share Posted May 4, 2018 We're looking into your particular issue to see if we can resolve it for you. It looks like it's related to you completing Nathema and repeating Chapter 11 of KOTFE. We'll figure it out and get back to you. Keith i am 100% sure that my achievements at Star Forge Legacy have reset while i was doing Nathema flashpoint in veteran mode, my Legacy at Darth Malgus seems not to be affected and i did there yesterday Nathema in solo/story mode and well as repeating chapter IX kofte and doing chapters I-IX on char that havent done them before Link to comment Share on other sites More sharing options...
Dev Post KeithKanneg Posted May 4, 2018 Dev Post Share Posted May 4, 2018 Here's the latest information - Our priority focus is to resolve the issue related to the resetting of achievements. After that is deployed through a short downtime later today (it's being verified right now) and we know we've resolved the issue, we'll begin working on retrieving past achievement progress and, where possible (my disclaimer), add progress made since 5.9, for players who experienced this issue. You do not need to submit a Customer Service ticket! Please note this will not be resolved and deployed until next week at the earliest, as we need adequate time to validate your data will be properly restored. We'll keep you apprised. ---Keith Link to comment Share on other sites More sharing options...
Joonbeams Posted May 4, 2018 Share Posted May 4, 2018 Here's the latest information - Our priority focus is to resolve the issue related to the resetting of achievements. After that is deployed through a short downtime later today (it's being verified right now) and we know we've resolved the issue, we'll begin working on retrieving past achievement progress and, where possible (my disclaimer), add progress made since 5.9, for players who experienced this issue. You do not need to submit a Customer Service ticket! Please note this will not be resolved and deployed until next week at the earliest, as we need adequate time to validate your data will be properly restored. We'll keep you apprised. ---Keith Just to be clear. Today (hopefully, with all disclaimers) you guys will bring down the servers and patch the bug (resetting achievements) so it stops happening. But today's fix won't include restoration of post-5.9 progress that might be lost or of the reset achievements - that will be next week at the earliest (again, with all disclaimers)? Is that accurate? Thanks! Link to comment Share on other sites More sharing options...
aerockyul Posted May 4, 2018 Share Posted May 4, 2018 Just to be clear. Today (hopefully, with all disclaimers) you guys will bring down the servers and patch the bug (resetting achievements) so it stops happening. But today's fix won't include restoration of post-5.9 progress that might be lost or of the reset achievements - that will be next week at the earliest (again, with all disclaimers)? Is that accurate? Thanks! The way I understand it is they will deploy a fix today that will stop the bug from happening. The fix next week would be to restore what was lost or accumulated after the bug Link to comment Share on other sites More sharing options...
Dev Post KeithKanneg Posted May 4, 2018 Dev Post Share Posted May 4, 2018 The way I understand it is they will deploy a fix today that will stop the bug from happening. The fix next week would be to restore what was lost or accumulated after the bugYes, that's correct. Keith--- Link to comment Share on other sites More sharing options...
Dev Post KeithKanneg Posted May 4, 2018 Dev Post Share Posted May 4, 2018 Hi all, the fix has been verified. We will take the Game Servers offline beginning at 04:00PM Central Time for about an hour, including the 15-minute notification you'll receive in-game. Thanks for your patience! Keith--- Link to comment Share on other sites More sharing options...
JarenWelen Posted May 4, 2018 Share Posted May 4, 2018 Hi all, the fix has been verified. We will take the Game Servers offline beginning at 04:00PM Central Time for about an hour, including the 15-minute notification you'll receive in-game. Thanks for your patience! Keith--- We were in the middle of a Karagga's Palace run when the 15 minute notification came up - defeated Karagga 10 seconds before the servers went offline! Added some excitement to the run! Link to comment Share on other sites More sharing options...
hillerbees Posted May 4, 2018 Share Posted May 4, 2018 Good to see prompt follow up on players feedback on serious issues. Thanks Keith and team. Great that there is no wall of silence in Muco's absence. Link to comment Share on other sites More sharing options...
_nonchip Posted May 4, 2018 Share Posted May 4, 2018 (edited) @Keith you completely dropped all mentions of the KOTFE11 and other bugs people reported and just talk about the achievements now, will those bugs also be fixed in the current hotfix downtime or can you estimate when those will be addressed instead? I can totally understand why the achievement reset thing is higher priority but it would be great to know when the other bugs (personally for me: KOTFE11 breaking, and no, has nothing to do with "replaying" it after nathema because none of the players affected did that.) might get fixed. Edited May 4, 2018 by _nonchip Link to comment Share on other sites More sharing options...
Joonbeams Posted May 4, 2018 Share Posted May 4, 2018 Good to see prompt follow up on players feedback on serious issues. Thanks Keith and team. Great that there is no wall of silence in Muco's absence. /cosigned Link to comment Share on other sites More sharing options...
Borderrr Posted May 4, 2018 Share Posted May 4, 2018 Thanks for your and the work of the hole team Keith! I've played the new Flashpoint for the first time and had to get out in the middle, but that's it. Fixes have priority, I can play it again anohter day. Link to comment Share on other sites More sharing options...
Alec_Fortescue Posted May 4, 2018 Share Posted May 4, 2018 Communication is unreal ^ ^ Link to comment Share on other sites More sharing options...
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