My wife has a problem with logging in the game. Four hours ago the login worked. 3 hours later she tried to login with 100% correct login and password, but got the message "The Display Name, Password, or Security Key you have entered is incorrect. Please confirm your login information". The login on this forum does not work as well. She tried to reset the password, got the email with the link, followed it and copy-pasted the new password. Later she got the email that the password was successfully reset. However, when she tries to copy-paste this password in either the game launcher or on the forum she still gets the same error. Can you, please, take a look on her account: jade_de_aguilera.

Thank you for quick response and resolving the problem!

Hello, it seems that subscription services are currently down. When I click on any of the links on the Subscription tab (One time purchase, Show your payment history, Changing billing method, etc.) it just leads to a blank page.

These bugs are really nasty indeed. Takes hours for bigger guilds to process the conquest information. Also, though it's not a bug per ce, it's really unfortunate that the conquest results are available for just 1 hour and then the next conquest starts. It makes hard to capture the results if you are not home during this one hour. Moreover, maintenance usually happens on Tuesdays as well and if it's prolonged for whatever reason you risk to lose the results altogether. So: 7. Make the results of the conquest for the previous week accessible during longer period of time (ideally - for the whole next week).

There are 3 bugs in uprising Trial and Error regarding the second boss. Two bugs exist in all 3 difficutlies: story, veteran and master. 1) The door to the room with the second boss is closed and cannot be clicked if you stand near it. You can only use the door from some distance. 2) One group of adds is not spawning. It should spawn when you approach the entrance to the next room to the right, but it does not. These are certainly bugs, because they are present only the first time you approach the second boss. If you wipe and go to the boss again then both bugs are gone. It can be seen in the following video: The third bug is related to the achievement and exists only in master mode: http://www.swtor.com/community/showthread.php?t=948220 Here is the video of the kill without activating any traps: Also, you can see that in this kill video no adds are spawning at 2:50, which means we got bug number 2, which means that we didn't wipe on the second boss before and have 1-shot it. It answers the question of customer support that we may not get the achievement because we activated some traps on our previous tries to kill the boss.

Here is the link to the original thread with misspelled title: http://www.swtor.com/community/showthread.php?t=948618

I confirm, the latest patch introduced a new bug probably related to conquest. After you complete a Gree daily mission ("Experimental bounds" in my case) and relog to a new toon, the progress on ALL your achievements which are not completed is reset. For example, before the relog I had 34423/50000 players killed for "I Am Death Incarnate" achievement. After the relog I have 0/50000 now (I can prove this with screenshots, see the links below the post). The already completed achievements stay - for example I still have Manhunter achievement for killing 10000 people. The bug is reproducible. The achievement before doing the Gree mission and relog: https://ibb.co/gEdMon The achievement after doing the Gree mission and relog: https://ibb.co/k0RGon